Customer Service & Support Jobs in McDonough, GA (Now Hiring) — 169 open — Page 6

The pay range is $64,000.00 - $128,000.00

Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.

ALL ABOUT TARGET

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.

ALL ABOUT HUMAN RESOURCES

You are a team that champions change, proactively removes roadblocks and builds diverse and inclusive talent strategies to deliver on our guest centric mission. You lead a team of HR Experts and Team Leaders (where applicable) that are committed to supporting teams and leaders to build a sales force that is passionate about exceeding guests’ expectations and a place where teams love to work. As the Executive Team Leader HR, most of your time is spent with the team and on the sales floor, being a consultant to your peers and seeing first-hand how you can continuously propel the business forward.

At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Human Resources Executive Team Leader can provide you with the:

• Experience creating and managing HR strategies and goals; delivering results through your team
• Ability to read financial reporting and interpret data 
• Knowledge of federal, state and local employment laws
• Skills in recruiting, selecting and talent management of hourly team members and leaders
• Ability to support business leaders; coaching and consulting with them in growing the business and selecting and developing their teams
• Ability to influence across levels and partners (e.g. hourly team members, senior leaders)

As an Executive Team Leader Human Resources, no two days are ever the same, but a typical day will most likely include the following responsibilities:

• Lead and create a service culture that prioritizes the guest service experience, model, train, and coach expectations to deliver the service standard
• Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias
• Drive total store sales, understand your role in sales growth and how your area and team contribute to and impact total store profitability
• Plan, lead and follow-up on organizational and operational change
• Anticipate and identify changes in unique store trends
• Know and assess the competition; leverage guest insights and feedback to drive the business and be the destination of choice for our guests
• Champion a culture where teams love to work and guests love to shop; recognize guest-service behaviors and reward outstanding performance
• Build teams that are committed to continuous learning through ongoing observations and reinforcement of guest-service and sales behaviors
• Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias
• Support the leadership team in ensuring equitable experiences, strengthening inclusion acumen, and promoting a culture of inclusivity and belonging that embraces the contributions of all team members
• Engage and educate store team on Target’s community initiatives
• Build relationships that are important to the store’s community to address the most pressing local needs.
• Leverage gift card and volunteer accounts to enhance brand awareness and engage team in volunteerism.
• Take an active role in the development of leaders to be champions of a guest-centric culture
• Lead an open-door culture where team members feel heard and issues are quickly resolved
• Support leadership with creating schedules that fit both the guest and team members needs by teaching leaders the importance of understanding their team members scheduling desires.
• Decrease fluctuations within team member schedules by developing a store staffing strategy that enables store leaders to increase predictability within their current team members hours and identify when external staffing is needed
• Leverage your expertise to guide all store leaders in hiring and onboarding the talent with the right skills and experiences for their team by understanding guests’ and business needs
• Develop a team of HR Experts and Team Leaders (if applicable) who serve the total store team by solving problems, removing roadblocks and engaging each team member in a way that connects them to Target’s purpose
• Effectively plan and manage all team operational and cyclical programs related to culture, pay and rewards and benefits to maximize team member engagement and minimize business disruption
• Develop and coach your team leaders to elevate the skills and expertise of the team
• Establish a culture of accountability through clear expectations and performance management
• Provide service and a shopping experience that meets the needs of the guest
• Always demonstrate a culture of ethical conduct, safety and compliance; lead team to work in the same way and hold others accountable to this commitment
• As a key carrier, follow all safe and secure training and processes
• Address store needs (emergency, regulatory visits, etc.)
• All other duties based on business needs

WHAT WE ARE LOOKING FOR

We might be a great match if:

• Working in a fun and energetic environment makes you excited…. We work efficiently and as a team to deliver for our guests
• Providing service to our guests that makes them say I LOVE TARGET! excites you…. That’s why we love working at Target
• Leading teams who are stocking, setting and selling Target product sounds like your thing… That’s the core of what we do
• You aren’t looking for Monday thru Friday job where you are at a computer all day… We are busy all day (yes, especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewarded

The good news is that we have some amazing training that will help teach you everything you need to know to be an Executive Team Leader Human Resources but there are a few skills you should have from the get-go: 

• 4 year degree or equivalent experience
• Strong interpersonal and communication skills
• Strong business acumen
• Comfortable dealing with ambiguity
• Manage conflict, lead and hold others accountable
• Relate well with and interact with all levels of the organization
• Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis
• Learn and adapt to current technology needs
• Manage workload and prioritize tasks independently

We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:  

• Access all areas of the building to respond to guest or team member issues
• Interpret instructions, reports and information
• Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 15 pounds and occasionally lifting or moving merchandise up to 40 pounds 
• Accurately handle cash register operations
• Flexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessary

Benefits Eligibility

Please paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_D

Americans with Disabilities Act (ADA)

In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to [email protected]. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.