The mission of Payment Risk Operations team is to keep Amazon stores safe and trustworthy by protecting Customer accounts from takeover and fraud. As a key pillar within the Customer Trust and Partner Support (CTPS) orga…
Skills: Real Time Monitoring, Service Level Management, Performance Management, Workforce Management, Process Improvement
At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one …
Skills: Execution Skills, Resourcefulness, Analytical Skills, People Management, Communication Skills
Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You will lead our dynamic team and elevate our…
Skills: Leadership, Service Excellence, Operational Planning, POS Systems, Inventory Management
Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You will lead our dynamic team and elevate our…
Skills: Leadership, Service Excellence, Operational Planning, POS Systems, Inventory Management
At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one …
Skills: Execution Skills, Resourcefulness, Analytical Skills, People Management, Leadership
Company Description For over 25 years, we have proudly partnered with top automotive OEMs and mobility companies worldwide, offering unwavering support in their pursuit of transforming their retail strategies and managin…
Skills: Process Excellence, Training & Coaching, Continuous Improvement, Analytical Skills, Teamwork
Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, maki…
Skills: Customer Service, Front Office Management, Guest Relations, Room Booking, Team Leadership
InMobi Advertising is a global technology leader helping marketers win the moments that matter. Our advertising platform reaches over 2 billion people across 150+ countries and turns real-time context into business outco…
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Marriott International Hotels, Inc.
Associate - Fitness Center
Lucknow, Uttar Pradesh, India · On-site
Entry level
POSITION SUMMARY Wipe down fitness center machines and remove towels, trash, and debris from fitness center area. Maintain an adequate supply of cups and water in recreation area. Clean fitness and recreation area restro…
Skills: Facility Maintenance, Guest Services, Inventory Management, CPR, First Aid
Marriott International Hotels, Inc.
Executive - Housekeeping
Lucknow, Uttar Pradesh, India · On-site
Mid level
POSITION SUMMARY Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleani…
Skills: Quality Inspection, Staff Supervision, Room Status Management, Interdepartmental Coordination, Employee Training
Responsibilities & Key Deliverables Overall Responsibility of Customer Care processes related activities- Dealer Management, On-field Service Delivery, Spares/Lubes/Warranty Management. Implementation of all processes an…
Skills: Dealer Management, Service Delivery, Warranty Management, Technical Problem Solving, Customer Satisfaction
Owns daily branch operations including cash, clearing, account opening, and service requests; ensures strict adherence to KYC/AML, RBI and audit norms; partners with sales and service teams to enhance customer experience…
We are looking for a service-oriented and sales-driven Relationship Manager to manage customer relationships and drive business in the Commercial Vehicle (CV) segment. The role involves handling customer service requests…
Job Requirements Navigate to URL to fetch job descriptions Role Purpose To lead the technical support function for the animal feed business by providing scientific, nutritional, and farm management guidance to farmers, d…
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Full-time
bachelor degree
Posted 42d ago
~40 hrs/week
Responsibilities
The RTA is responsible for real-time monitoring of service levels and site performance to manage incoming email and non-email volumes. They will also track agent performance and publish assignment adherence reports.
Requirements
Candidates need a bachelor's degree or equivalent, or 2+ years of Amazon FTE experience, along with 2+ years of employee and performance management experience. Experience with performance metrics or lean techniques is preferred.
Full job description
The mission of Payment Risk Operations team is to keep Amazon stores safe and trustworthy by protecting Customer accounts from takeover and fraud. As a key pillar within the Customer Trust and Partner Support (CTPS) organization, we protect Customer trust without harming the Customer experience and leverage technology with high judgement human decisions to do this at scale.
Payment Risk Workforce Management team is looking to hire an RTA (Real Time Analyst). The RTA will be responsible for real time monitoring of service levels and site performance during the day to ensure effective management of the incoming non email and email volume, agent performance and publish assignment adherence reports.
Basic Qualifications:
- 2+ years of employee and performance management experience - Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
Preferred Qualifications:
- 1+ years of performance metrics, process improvement or lean techniques experience
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
How many Customer Service & Support jobs are open in Lucknow, India right now?
There are currently 72 open customer service & support positions in Lucknow, India listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Lucknow, India?
Companies currently hiring include Digitide, Hilton, Amazon, Kotak Mahindra Bank, Marriott International Hotels, Inc., among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Lucknow, India?
Yes — 7 of the 72 open customer service & support positions offer remote or hybrid work (6 remote, 1 hybrid).
How do I apply for Customer Service & Support jobs in Lucknow, India?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.