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$19/hr–$20/hr
Full-time
Medical, Dental, Vision, 401(k) With Matching Contributions, Paid Time Off (PTO), Holiday Perks
Posted 44d ago
~40 hrs/week
Responsibilities
The Assistant Store Manager supports daily operations across multiple self-storage sites, focusing on guest experience and revenue management. Key duties include managing the rental process, collecting payments, and maintaining facility cleanliness and security.
Requirements
Candidates should have preferred experience in customer service, sales, or retail, with mandatory proficiency in cash handling. Availability for weekend work and the physical ability to lift up to 50 lbs are required.
Full job description
Description
When you join the StorQuest Self Storage family, you’re tapping into the power of a different kind of brand. As William Warren Group (WWG) companies, StorQuest and William Warren Properties (WWP) seek motivated individuals who can contribute to our evolving culture. If you want to be a part of a creative, inspiring, and collaborative environment you are in the right place.
How You’ll Make a Difference
You’ll have the opportunity to assist guests during some of their most challenging times. You will be called on to make a difference by creating and providing exceptional guest experiences. Individual stories, locations, and experiences may change over time, but the expectation to deliver an amazing guest experience is timeless.
The Assistant Store Manager is the first-line representative to the William Warren Properties customers in the Store Manager’s absence. The Assistant Manager may be either full or part-time and may also be assigned to multiple sites to provide support or fill in when a manager is off duty. This position is responsible for maintaining the daily operations of a site. The Assistant Manager provides assistance to the Store Manager with revenue, delinquency management, occupancy, maintaining cleanliness standards, and customer service as required.
How You’ll Thrive
$19.00 - $20.00 per hour + Competitive Bonus Potential
Assist with responsibilities across four-six different store locations.
Assist William Warren Properties’ customers during some of their most challenging times.
Actively listen to customers to understand their unique situation and recommend solutions that meet/exceed their needs and expectations based on your expertise.
Become a subject matter expert on self-storage while being able to explain it all to our customers.
What Makes this Opportunity Awesome
Manage all aspects of the rental process including:
Converting a sale
Taking payments
Selling merchandise
Offering insurance
Assists customers with truck rentals at some locations
Participating in collecting past-due accounts
Guiding WWP customers on their awesome journey
Manage operational activities such as:
Inspecting the stores daily including lock checks
Maintaining an impeccable facility
Performs minor maintenance and custodial duties; cleans vacated units on a timely basis
Contact vendors when applicable for routine maintenance repairs
Accurately handling cash, balancing receipts, posting payments and processing bank deposits timely
Going to the post office and bank as necessary
Reconciling petty cash
Additional Information: Will not be reimbursed for mileage for site-to-site visits
About YOU
Preferred 1+ years in Customer Service/Sales experience
Tech Savvy is a plus
Experience in Cash Handling required
Must be available on weekends
A huge passion for guest service and sales
The ability to be a part of a team to help support and motivate as needed to ensure a collaborative and positive work environment
The mentality that there are no spare customers, every experience is as valuable as the next
A positive, outgoing personality
An insatiable appetite to learn new things
Strong accountability combined with strong work ethic and enthusiasm for teamwork
Experience working in the retail or service industry preferred
Physical Demands and Work Environment:
Ability to walk, bend, stand, and stoop frequently
Ability to lift up to 35 lbs. frequently
Ability to push up to 50 lbs. frequently
Ability to lift above head frequently
Ability to work weekends as needed or required
Ability to operate tools and maintenance equipment using manual dexterity of hands and arms
Ability to communicate in written and verbal format frequently
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and to be able to speak and hear. The employee frequently is required to stand, walk, sit, and reach with hands and arms. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl and smell. The employee must frequently lift and/or move up to 35 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, and color vision. Regular and consistent attendance at the assigned location is required.
At StorQuest, we believe in the talent of our people. It’s our passion and commitment to excellence that drives our vast portfolio of properties to succeed. We take pride in all that we do and all that we represent. It’s what makes us uniquely StorQuest. Ready to create the extraordinary? Come join us!
Additional Perks for eligible employees:
Medical, Dental and Vision
401(k) with Matching Contributions
Paid Time Off (PTO)
Holiday Perks
Performance-based Bonus
Team-building Events & Activities
Employee Assistance Program
Pet Insurance
The William Warren Properties and StorQuest say NO to drugs
Equal Employment Opportunity
WWP is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status. WWP is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
To learn more about our awesome company check us out on Instagram @storquest or Facebook @storqueststorage. Please apply by visiting www.storquest.com/careers
Secure, convenient, and stress-free storage. For every adventure.
Industry
Retail
Company size
501-1,000 employees
Founded
1995
Headquarters
Santa Monica, CA
LinkedIn followers
3,001
Self storage like no other.
At StorQuest, storage isn’t just about space—it’s about making room for a more awesome life. We provide secure, convenient, and stress-free storage so you can spend less time managing your stuff and more time doing what you love.
With high-quality facilities and a seamless experience from start to finish, we help you stay organized, stay flexible, and stay ready for whatever’s next.
For every adventure.
Offices: 201 Wilshire Blvd. Suite 102, Santa Monica, CA 90401, US
How many Customer Service & Support jobs are open in Los Angeles, CA right now?
There are currently 6,297 open customer service & support positions in Los Angeles, CA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Los Angeles, CA?
Companies currently hiring include Domino's, Allied Universal, Starbucks, Kroger, Costco Wholesale, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Los Angeles, CA?
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How do I apply for Customer Service & Support jobs in Los Angeles, CA?
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