Los Angeles, California, United States · Hybrid
$160k–$179k/yr
Role: Director of Solutions and Delivery Location: USA (Atlanta, LA or New York) OR UK (London) Centre: Customer Excellence Reports: 20 FTEs across the Americas, EMEA, and APAC. Reports to: SVP Customer Excellence About …
Skills: Technical Solutions Design, Pre-Sales Strategy, Global Team Leadership, Budget Management, Resource Planning
Los Angeles, California, United States · On-site
Job Summary: In this critical role for our residential community, you will be responsible for maintaining the physical aspects of the buildings, handling general apartment maintenance, and overseeing the upkeep of the gr…
Skills: Building Maintenance, Plumbing, Electrical Systems, Mechanical Troubleshooting, Painting
Los Angeles, California, United States · Hybrid
$26/hr–$37/hr
The Organization North Los Angeles County Regional Center “NLACRC” is a private, non-profit agency that is contracted with the State of California, Department of Developmental Services, to provide services to…
Skills: Person-Centered Planning, Case Management, Advocacy, Interdisciplinary Collaboration, Crisis Intervention
Los Angeles, California, United States · Hybrid
$26/hr–$37/hr
The Organization North Los Angeles County Regional Center “NLACRC” is a private, non-profit agency that is contracted with the State of California, Department of Developmental Services, to provide services to…
Skills: Case Management, Advocacy, Person-Centered Planning, Interdisciplinary Collaboration, Crisis Intervention
Los Angeles, California, United States · On-site
MANAGER UNIVERSAL AGENT MORTGAGE SUPPORT WHAT IS THE OPPORTUNITY? The Manager Universal Agent Mortgage Support Manager is responsible for overseeing the daily operations and execution of the centralized services and disc…
Skills: Mortgage Operations Management, Workflow Management, Process Development, Pipeline Management, Queue Management
Los Angeles, California, United States · On-site
EōS Fitness is bold, upbeat, and motivating. Not only in our fitness routines, but in our work environment as well. Like our members, our employees know how to rise to a challenge and handle it head on. EōS Fitness' Core…
Skills: Fitness Programming, Nutritional Counseling, Client Acquisition, Customer Service, Goal Setting
Los Angeles, California, United States · On-site
MORTGAGE LOAN CLOSER I WHAT IS THE OPPORTUNITY? The Mortgage Loan Closer I is responsible for reviewing executed loan packages for accuracy and completeness. They are also responsible for funding the loan. The Mortgage L…
Skills: Loan Closing, Loan Funding, Post-Closing Audits, TRID Compliance, Loan Origination Systems
Los Angeles, California, United States · On-site
About Bobrick Headquartered in North Hollywood, CA, Bobrick is a global leader in stainless steel commercial washroom accessories with more than 100 years of innovation. Founded in 1906, Bobrick pioneered the world's fir…
Skills: Customer Service, Order Processing, ERP Systems, AutoCAD, Technical Support
Los Angeles, California, United States · On-site
$21/hr–$24/hr
Security Officer We help make your world a safer place. Securitas is a global company that offers the most advanced and sustainable security solutions in the industry. We are located in 47 countries and have 355,000 empl…
Skills: Premises Monitoring, Patrolling, Regulation Enforcement, Customer Service, Security Operations
Los Angeles, California, United States · On-site
$22/hr–$26/hr
JOB TITLE: Part-Time Barista LOCATION: Sawtelle REPORTS TO: Cafe Manager FLSA STATUS: Non-exempt WAGE: $18.67/hr + tips ($22.50 - $26.50/hr approximately) The Barista is responsible for creating an exceptional guest expe…
Skills: Customer Service, Beverage Preparation, Hospitality, POS Operation, Cash Handling
Los Angeles, California, United States · On-site
$70k–$105k/yr
POSITION OVERVIEW The Application Administrator II is a critical technical role responsible for the expert-level configuration, maintenance, and lifecycle management of complex enterprise software. Serving as the vital b…
Skills: Windows OS Administration, Windows Server Administration, Application Monitoring, Performance Tuning, Enterprise Application Support
Los Angeles, California, United States · On-site
$85k–$130k/yr
POSITION OVERVIEW The Senior Application Administrator is a critical technical role responsible for the expert-level configuration, maintenance, and lifecycle management of complex enterprise software. You will serve as …
Skills: Windows OS Administration, Windows Server Administration, Application Monitoring, Performance Tuning, SQL
Los Angeles, California, United States · On-site
Job Summary: Under immediate supervision, the contact lens clerk is responsible for providing clerical services in the Contact Lens department. Essential Responsibilities: This description is for recruitment posting purp…
Skills: Inventory Management, Patient Scheduling, Clerical Support, Data Entry, Customer Service
Los Angeles, California, United States · On-site
$72k–$75k/yr
WORK ENVIRONMENT Full-time on-site office setting in Los Angeles, CA Adheres to Bank policies and procedures and complies with all State and Federal banking regulatory requirements, including but not limited to FDICIA, B…
Skills: Bank Operations, Operational Training, Regulatory Compliance, Customer Service, Staff Management
Los Angeles, California, United States · On-site
$29/hr–$31/hr
We all face challenges and transitions in our lives, and when we do, we must be able to count on the strength of community for support. For the people of Los Angeles, Jewish Family Service LA (JFSLA) is that trusted sour…
Skills: Case Management, Client Engagement, Customer Service, Crisis Intervention, Bilingual English/Spanish
Los Angeles, California, United States · On-site
$20/hr–$22/hr
Job Overview: As a Warehouse Associate & Parts Delivery Driver, you will play an important role in ensuring our HVAC and Plumbing operations run smoothly. Your primary responsibilities will include driving company vehicl…
Skills: Driving, Inventory Management, Order Fulfillment, Warehouse Maintenance, Customer Service
Los Angeles, California, United States · Hybrid
$71k–$120k/yr
About the Team The Outside Account Management team at DoorDash partners with restaurant merchants to help them grow simply and profitable on the platform. Our mission is to support merchants throughout their journey – en…
Skills: Account Management, Customer Success, Strategic Partnership Management, Data Analysis, Executive Presence
Los Angeles, California, United States · On-site
IMPLEMENTATION OPERATIONS REPRESENTATIVE IV WHAT IS THE OPPORTUNITY? This colleague will be responsible for setting up business clients on various Treasury Management systems implementations and providing a variety of da…
Skills: Client Service, Treasury Management, Account Reconciliation, Transaction Processing, Problem Solving
Los Angeles, California, United States · On-site
$70k–$72k/yr
The JOHN REED Assistant Club Manager ensures efficient and effective operations of our JOHN REED club. This position provides management and leadership for our membership, fitness, and operations teams to deliver a uniqu…
Skills: Club Management, People Management, Revenue Generation, Recruiting, Onboarding
Los Angeles, California, United States · Hybrid
$80k–$107k/yr
Company Description Extraordinary opportunity. Exceptional experience. Sometimes in life, you find yourself in the right place, at the right time, looking at an opportunity so extraordinary it cannot be ignored. At Truco…
Skills: Client Service, Account Management, AMS360, Commercial Insurance, Market Relationships
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Lead a global function merging Solutions Design and Technical Services to oversee the customer journey from pre-sales to post-project handover. Manage a team of 20 FTEs and a $1M budget to ensure profitable delivery of complex visual experiences and technical environments.
Requires 10+ years of experience in technical solutions or delivery within entertainment technology, broadcast, or immersive sectors. Must have a proven track record of leading global technical teams and deep expertise in virtual production or media server technologies.
Role: Director of Solutions and Delivery
Location: USA (Atlanta, LA or New York) OR UK (London)
Centre: Customer Excellence
Reports: 20 FTEs across the Americas, EMEA, and APAC.
Reports to: SVP Customer Excellence
The Director of Solutions and Delivery leads a global function spanning key stages of the customer journey, from pre-sales and solution design through to on-site delivery and post-project handover. TThis person will have budget accountability for customer projects, as well as forecasting, and resource planning to support profitable project delivery.
Partnering closely with Sales, Project Management, Creative Services, Customer Success, Customer Education, and Product teams, this function supports the full spectrum of customer delivery—from complex RFPs and designing multi-surface LED environments to commissioning virtual production stages and supporting live broadcast deployments.
This newly created role brings together the former Solutions Design Team and Technical Services Team within the Customer Excellence Center. The Director of Solutions and Delivery will develop and mentor a high-performing team (20 FTEs) across the Americas, EMEA, and APAC.
This person will have end-to-end accountability for this new team; its people, its quality standards, its commercial outcomes, and its culture. As well as ensuring the team is fully integrated within the broader Customer Excellence organisation and aligned with its strategic objectives.
The Director of Solutions and Delivery will be responsible for developing the processes, standards, and tools that allow the team to operate efficiently and at scale.
This person will be a recognised authority in their field, with deep technical expertise, strong commercial judgement, and extensive experience leading teams that bridge creative vision and technical delivery. They will bring an ambitious vision for a unified solutions and delivery function, together with the organisational and interpersonal skills to turn that vision into reality.
Skills, behaviours and values we are looking for
This is the the basic salary range for U.S. based candidates
Compensation for candidates based outside the U.S. will be determined in line with local market benchmarks and internal equity
Disguise is the industry-leading platform sitting at the heart of a new era of visual experiences. One powerful integrated system of software, hardware and services to help create the next dimension of real-time spectacle.
We partner with the biggest entertainment brands and companies in the world to deliver the A-list of live music events, live TV broadcasts, immersive experiences, installations, theatre, film and TV production, corporate communications and brand product launches. Working with Disney, Snapchat, Netflix, ESPN, the Burj Khalifa, and Adele, Disguise is the number one partner delivering the next dimension of entertainment.
Don’t Disguise your differences.
Innovation comes from everyone. We strive to create a workplace that reflects our diverse audience. We celebrate our people for their full authentic selves, and embrace uniqueness. Inclusion and Equity matter at Disguise. We create together and we create everywhere.
The Next Dimension of Entertainment.
Disguise is a global technology company driving the next dimension of entertainment. One powerful ecosystem of software, hardware and services offering an end-to-end solution for visual experiences across live events, immersive experiences, virtual production and broadcast. Disguise’s Emmy-award-winning Designer software and integrated hardware bring creative visions to life with unrivalled workflows, reliable playback and a Cloud tool suite that offers global collaboration on the most groundbreaking real-time experiences and productions on the planet. Partnering with customers every step of the way, Disguise’s technical and creative services provide seamless, tailored solutions from initial design and content creation through to full implementation, as well as expert training and unbeatable 24/7 global support packages to ensure every project can run without a hitch. Powering experiences for the biggest entertainment companies, studios, venues and brands in the world, from Disney to Snapchat, Netflix to ESPN, the Las Vegas Sphere to the Burj Khalifa, and Adele to Beyonce, Disguise is everywhere - revolutionising every sector of the entertainment industry.
Offices: 88-89 Blackfriars Road, London, England SE1 8HA, GB · 421 Colyton St, #1R, Los Angeles, California 90013, US · Workshop D2, 26th Floor, TML Tower, No. 3 Hoi Shing Road, Tsuen Wan, Hong Kong -, HK · Room 309, Block E, Building B36, Hengtong International Business Park, No. 10 Jiuxianqiao Road, Chaoyang District, Beijing, CN · #720, 127 Beobwon-ro, Songpa-gu, Seoul, 05836, KR
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