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$14/hr
Entry level
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Part-time
high school, associate degree
Daily Pay, Discounted Hotel Rates Worldwide, 401(k) Program With Company Match, Employee Stock Purchase Program, Paid Time Off Program, Paid Sick Time
Posted 18d ago
~40 hrs/week
Responsibilities
Manage incoming calls and coordinate guest requests across departments to ensure high levels of satisfaction. Maintain departmental logs and communication equipment while providing professional hospitality information to guests and team members.
Requirements
Requires a high school diploma or GED and prior PBX experience with strong interpersonal and problem-solving skills. An associate degree, voice certification, and 3+ years of experience are considered advantageous.
Full job description
Now Offering Daily Pay
Do you want to work for a company that values its team members and encourages you to achieve your best? At HGV, we have a place for you.
We are looking for a PBX Operator to join the team at Elara!
We are a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth.
Why do Team Members like working for us?
Competitive hourly base pay and positive team environment
Daily Pay - get your earned pay any time before payday
Discounted hotel rates worldwide
401(k) program with company match
Employee stock purchase program
Generous Paid Time Off Program and Paid Sick Time
Recognition Programs and Rewards
Tuition reimbursement
Numerous learning and career advancement opportunities
And more!
Responsibilities Include:
Provide efficient and positive communication to all incoming calls by providing timely attention to guest or owners while addressing needs and requests
Coordinate guests and owners requests and concerns to departments to ensure completion and follow-up for guest happiness.
Deliver professional hospitality and information to all guests, owners, and team members while displaying outstanding knowledge of company products, property, and company overview
Balance multiple responsibilities and prioritize duties based on importance with ease
Assists in maintaining communication equipment such as voicemail, faxes, copies for guests and mail delivery
Maintains any pertinent departmental log sheets, checklists and/or reports
Assist with other departments as needed and carries out other reasonable requests by management
Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement
Qualifications:
To fulfill this role optimally, you must possess the following minimum qualifications and experience:
High school diploma/GED
Prior related PBX experience
Ability to read, analyze and interpret complex documents and reports
Basic mathematical skills.
Highly skilled in solving practical problems, using good judgment to deal with a variety of variables in guest and business situations.
Excellent interpersonal and service skills.
Ability to resolve conflict, think on their feet, influence and mentor others.
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Associate's Degree/College
Voice Certified
3+ Years of related experience
Prior management/supervisory experience
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
We offer unique career opportunities in the most sought-after vacation destinations around the world.
Industry
Hospitality
Company size
10,001+ employees
Founded
1992
Headquarters
Orlando, FL
LinkedIn followers
88,940
Total funding
$5.5B
Hilton Grand Vacations is a global leader in vacation ownership, developing, marketing and operating a portfolio of high-quality, shared-ownership properties in highly desired vacation destinations. Our company also manages and operates innovative club membership programs providing exclusive exchange, leisure travel, and reservation services for our Members. At Hilton Grand Vacations, our culture of hospitality extends to our more than 10,000 Team Members who collectively play an important role in delivering exceptional service, quality accommodations, and memorable travel experiences. That’s why we’ve created a workplace that supports growth, opportunity, work-life balance, and respect throughout our Club affiliated properties, sales centers, and corporate offices around the globe.
Offices: 5323 Millenia Lakes Boulevard, Suite 400, Orlando, FL 32839, US · 6355 MetroWest Boulevard, Suite 180, Orlando, Florida 32835, US
How many Customer Service & Support jobs are open in Las Vegas, NV right now?
There are currently 4,108 open customer service & support positions in Las Vegas, NV listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Las Vegas, NV?
Companies currently hiring include Terrible's, Domino's, Albertsons Companies, Caesars Entertainment, Station Casinos, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Las Vegas, NV?
Yes — 179 of the 4108 open customer service & support positions offer remote or hybrid work (88 remote, 91 hybrid).
How do I apply for Customer Service & Support jobs in Las Vegas, NV?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.