Description Who We Are At Panorama Eyecare, we are not just a team; we are a community of dedicated professionals united in our quest to provide the best eyecare anywhere. Our unflinching commitment to excellence and our…
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Sharp Solutions, Inc.
Tier 1 Level II Lead.
Lakewood, Colorado, United States · Hybrid
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Mid level
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$21/hr–$39/hr
Full-time
high school, professional certificate
Pto Accruals, Medical Insurance, Dental Insurance, Optical Allowance, Routine Eye Care, Short Term Disability Insurance
Posted 87d ago
~40 hrs/week
Responsibilities
Responsible for the management and well-being of ophthalmic patients through testing, diagnostic imaging, and clinical support. The role involves coordinating patient flow, scribing for physicians, and providing comprehensive patient education.
Requirements
Requires a high school diploma or equivalent and a professional demeanor. Prior experience in a fast-paced medical office and proficiency with electronic health records are preferred.
Full job description
Description
Who We Are
At Panorama Eyecare, we are not just a team; we are a community of dedicated professionals united in our quest to provide the best eyecare anywhere. Our unflinching commitment to excellence and our core values are what make us an Employer of Choice. Join us in shaping the future of eyecare as we thrive together!
The Position:
As an Ophthalmic Technician at Panorama Eyecare, you will play a pivotal role in our mission to deliver the best eyecare. You'll be part of a collaborative team that values Partnership, Engagement, Excellence, and Stewardship. Together, we create an environment where mutual respect is at the forefront, equipping you with the tools, training, and empowerment necessary to excel in your role.
The Role
Our Technicians are medical professionals who are responsible for the management and well-being of the ophthalmic patients. The technicians will assist in all aspects and functions of the assigned patient care area, efficiently and accurately perform ophthalmic testing, and provide comprehensive education. The focus of this position is to ensure that the ophthalmic patient, physician, and clinical team experience a positive outcome that exemplifies fulfillment of the mission statement at Panorama Eyecare. This role is structured to support multiple technician experience levels. Candidates will be considered for Level I, Level II, or Level III based on prior experience, demonstrated skills, and competencies.
Level I (0–1 years of experience)- Entry-level technicians with experience in an Ophthalmology or Optometry clinic (or similar setting). Preferred skills include: experience with patient-facing care, high level of customer service, technician skills such as checking patient vision, pressure, and obtaining diagnostic imaging
Level II (1–4 years of experience)- Technicians with intermediate clinical experience and a solid understanding of ocular anatomy. Preferred skills include: experience with patient-facing care, high level of customer service, and technician skills such as checking patient vision, pressure, manifest refraction, lensometry, scribing, experience setting up for in-office ocular procedures, and diagnostic imaging (OCT, Fundus, Topography, Pachymetry, Visual Field, IOL master, emersion).
Level III (5+ years of experience)- Advanced technicians with extensive experience working alongside Ophthalmologists and Optometrists. Strong knowledge of ocular anatomy and pathology. Preferred skills include: checking patient vision, pressure, manifest refraction, Contact lens I&R, prism experience, post-refractive care, including assisting in LAL adjustments, experience in setting up for in-office ocular procedures, scribing, lensometry, diagnostic imaging (OCT, Fundus, Topography, Pachymetry, Visual Field, IOL master, emersion).
Patient intake and workup, following standardized protocol.
Patient counseling and education as needed.
Awareness of patient flow issues and ability to maintain efficient clinical flow.
Updates daily schedule by assessing no-shows and add-ins.
Scribes in a rotational pattern.
Answers and returns phone calls and writes scripts as requested by physicians and other departments.
Stocking and cleaning the clinic as needed.
Facilitates patient experience by assisting the physician in overall patient care.
Works within the confines of the Eye Center team by assisting other departments with answers to questions, patient triage, etc.
Self-study is required to obtain/maintain ophthalmic technician certification within 18 months of employment.
Maintains a professional demeanor, including dress and work conversation.
Understands and solves patient complaints.
Maintains effective working relationships with other staff and doctors.
Other duties as assigned.
Requirements
Who You Are
High school diploma or equivalent required.
Prior experience in a fast-paced medical office and in electronic health record is preferred.
Additional Job Details:
Works at our clinic location at 13772 Denver W Pkwy #100, Lakewood, CO 80401.
This is a Full Time Position.
This position offers a full wage range based on experience, certifications, and demonstrated skills. Final pay will be determined through our skills assessment process:
Level I (No certifications): $21.71 – $23.39 per hour
Level II (COA or COT): $23.68 – $30.11 per hour
Level III (COA, COT, or COMT): $30.70 – $39.68 per hour
Our Growth Opportunities
At Panorama Eyecare, we care about our employee’s ability to grow within the company. Therefore, we have created career growth plans that allow employees the ability to work toward their professional growth. We encourage all employees to apply for internal openings they may be qualified for, and we welcome the opportunity to interview and coach employees on how to grow.
Our Employee Perks
PTO Accruals Start at 3 Weeks
Comprehensive Medical and Dental Insurance
Company Paid Optical Allowance
Company Paid Routine Eye Care
Short Term and Long-Term Disability Insurances
Educational Allowance
Generous Paid Holiday Program
401K With Company Match
Join Our Team!
Embark on a rewarding journey with Panorama Eyecare and become part of a team that embodies the values of Partnership, Engagement, Excellence, and Stewardship. As an Eyecare Professional, you will not only provide exceptional patient care, but also shape the future of our practices. Together, we are transforming the eyecare landscape. Apply now and let your passion for excellence and patient well-being shine!
EEOC
Panorama Eyecare is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any characteristic protected by law.
To improve access to state-of-the-art eye care through our team of physician-led partner clinics.
Industry
Hospitals and Health Care
Company size
1,001-5,000 employees
Founded
2021
Headquarters
Fort Collins, Colorado
LinkedIn followers
1,156
We create centers of excellence in eye care by exceeding national benchmarks for clinical quality, providing unrivaled patient experience, and by being a provider of choice within the regions we serve. We strive to provide the best work experience for our team members through a commitment to professionalism, fairness, kindness, and respect. We seek out those with a positive outlook and provide them with industry-leading training and
education to support professional certification, growth, and development in the continuing effort to live our mission.
Offices: 2809 E Harmony Rd, Fort Collins, Colorado 80528, US · 1725 E Prospect Rd, Fort Collins, Colorado 80525, US · 1300 E 20th St, Cheyenne, Wyoming 82001, US · 3151 Precision Dr, Fort Collins, Colorado 80528, US
How many Customer Service & Support jobs are open in Lakewood, CO right now?
There are currently 547 open customer service & support positions in Lakewood, CO listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Lakewood, CO?
Companies currently hiring include Kroger, Lowe's Companies, Inc., H&R Block, PNC, Domino's, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Lakewood, CO?
Yes — 15 of the 547 open customer service & support positions offer remote or hybrid work (4 remote, 11 hybrid).
How do I apply for Customer Service & Support jobs in Lakewood, CO?
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