Customer Service & Support Jobs in Lakewood, CO (Now Hiring) — 547 open — Page 23
O'Toole's Garden Centers
Customer Experience Lead (LW)
Lakewood, Colorado, United States · On-site
$21/hr
Mid level
🌱Do you love plants, people, and being the calm leader in the middle of controlled garden-center chaos? 🌿Can you help customers, coach a team, solve problems, WHILE watering petunias? 🌼Ready to lead from the front whi…
Skills: Customer service, Team leadership, Merchandising, Cash handling, Problem solving
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Skills: Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to …
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Patient Access Representative I - Lakewood (Part-Time)
Lakewood, Colorado, United States · On-site
Entry level$1M raised
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Skills: Patient Registration, Customer Service, Medical Terminology, Written Communication, Keyboarding
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to …
Skills: Accountability, Banking, Client Loyalty, Customer Experience, Customer Service
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to …
Skills: Accountability, Banking, Client Loyalty, Customer Experience, Customer Service
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Skills: Accountability, Banking, Client Loyalty, Customer Experience, Customer Service
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$21/hr
Full-time
high school, associate degree, bachelor degree
Posted 57d ago
~40 hrs/week
Responsibilities
The Customer Experience Lead is responsible for guiding the store team, maintaining high merchandising standards, and ensuring excellent customer service on the sales floor. They also act as the Manager on Duty, overseeing store operations, cash handling, and plant health.
Requirements
Candidates must have at least 2 years of retail experience and strong leadership and communication skills. A high school diploma is required, along with the ability to lift 50 lbs and work a full-time schedule including weekends.
Full job description
🌱Do you love plants, people, and being the calm leader in the middle of controlled garden-center chaos?
🌿Can you help customers, coach a team, solve problems, WHILE watering petunias?
🌼Ready to lead from the front while smelling like fresh soil and looking like you wrestled a rose (and won)?
Well, you're in luck! O'Toole's Garden Centers is searching for Customer Experience Leads to guide our team of plant enthusiasts, keep the store running smoothly, and help make every customer's day a little brighter. You'll juggle customer service, merchandising, coaching, and the occasional runaway cart - and yes, you will absolutely end up with dirt under your nails. It's all part of the fun!
📍Where? Lakewood & Westminster, Colorado
📅When? Full-time, year-round
💰Pay? Earn a blooming $21/hr - not too shabby for a gig where watering things counts as productivity.
🌼 What You'll Be Doing (Besides Making the Store Look Amazing)
As the Customer Experience Lead, your #1 mission is the customer. You'll be the go-to support person on the sales floor, helping guide the team, maintain store standards, and make sure every guest leaves happier than they arrived.
Customer Service:
Greet every customer with politeness, enthusiasm, and genuine friendliness.
Actively look for ways to elevate the customer's experience.
Demonstrate strong listening and communication skills-and encourage others to do the same.
Follow through on customer concerns by acknowledging, escalating, and resolving issues when needed.
Cashier Support:
Know all register functions and jump in when needed.
Accurately process all payment types and give correct change (no pressure, we'll train you).
Support opening and/or closing register procedures and ensure cash-handling policies are followed.
Product Knowledge & Store Standards:
Know our processes and hardline products-or know where to look when you don't.
Stay aware of current sales, promotions, and seasonal focuses.
Monitor plant health and communicate issues to management.
Direct the stocking team to keep displays clean, full, and visually appealing.
Sales & Merchandising:
Ensure signs, pricing, and product displays are correct and attractive.
Execute visual displays using provided signage and promotional materials.
Merchandise hardline product aisles and end caps based on provided plans.
Help ensure the entire team is aware of promotions.
Team Support:
Work across all departments-plants, hard goods, cashier, receiving, and more.
Communicate candidly, kindly, and professionally with team members and leaders.
Prioritize company goals and help the store function smoothly.
Lead by example and help maintain a productive, positive work environment.
Operations:
Ensure the store opens and closes on time.
Act as the Manager on Duty when the Store Manager or Assistant Manager is away.
Assist with general store maintenance inside and outside.
Help coach associates on proper operational procedures.
Other Responsibilities:
Must be willing to learn to operate a forklift.
Take on special assignments from management.
Attend staff meetings and team trainings.
Support all health and safety practices.
Uphold O'Toole's policies, procedures, and core values
🌿 What We're Looking For
Must-Haves:
High school diploma or equivalent (experience considered).
2+ years of retail experience with increasing responsibility.
Strong customer service, communication, and leadership skills.
Strong independent problem-solving skills and the ability to make sound decisions when working alone.
Ability to assess issues quickly and take initiative without constant oversight.
Proficiency with Microsoft Office and the ability to learn new systems quickly.
Ability to lift up to 50 lbs and work on your feet.
Weekend availability.
Must be able and willing to work 36+ hours a week,
Must speak, read, and write fluent English.
Willingness to learn, take initiative, and help others grow.
Commitment to O'Toole's core values.
Nice-to-Haves
Supervisory or team-lead experience.
A.A. or bachelor's degree.
Basic plant knowledge or the desire to become a plant expert.
Bilingual (English/Spanish) is a plus.
🌸 Why You'll Love Working at O'Toole's
Work in an environment full of sunshine, fresh air, and people who genuinely love what they do.
Be part of a supportive, fun, ego-free team.
Enjoy meaningful work that leaves customers smiling.
Grow your leadership skills and plant knowledge.
O'Toole's Garden Centers may conduct a background investigation as part of the employment application and hiring process. This screening may occur before employment and, where permitted by law, during employment.
If a background check is conducted, it may include, but is not limited to:
Criminal history records (local, state, and federal)
National and county court records
Verification of employment history
Verification of education
Professional license verification (if applicable)
Searches of the State and Federal Sex Offender Registries
Other lawful records relevant to the position applied for
Background checks will be conducted in compliance with the federal Fair Credit Reporting Act (FCRA), applicable Colorado law, and any other governing federal, state, or local regulations.
In accordance with Colorado law, including the Colorado Chance to Compete Act, criminal history information will only be considered at the appropriate stage of the hiring process and will not automatically disqualify an applicant from employment. Any employment decision based in whole or in part on information obtained from a consumer report will follow all legally required notice and pre-adverse/adverse action procedures.
By proceeding in the application process, you acknowledge that you have received this disclosure and understand that O'Toole's Garden Centers may obtain a background report as a condition of employment.
Related keywords
RetailCustomer ExperienceLeadershipMerchandisingCashierInventoryForkliftMicrosoft OfficeOperationsSalesPlant CareManagementTeam CoachingVisual DisplaysStore MaintenanceCustomer Support
O'Toole's mission is to cultivate beautiful gardens, happy employees and a thriving community!
Industry
Retail
Company size
11-50 employees
Founded
1979
Headquarters
Lakewood, CO
LinkedIn followers
306
Local. Colorful. Knowledgeable.
O'Toole's takes pride in being able to describe ourselves in those three words. For over 40 years, we have been in your backyard, both literally and figuratively. Being able to bring color into your home, whether you have been gardening for 1 season or 20, it is our goal to make your yard the envy of the neighborhood.
As a locally operated, family owned business, we understand the ever-changing Colorado climate. O'Toole's knows what plants you want in stock, when you want them, and what you need in order to make your gardening season a success.
Except for Easter, Thanksgiving Day, and Christmas Day through New Years Day, all 3 O'Toole's locations are open year round and ready to set you up with all of the plants and gardening supplies you want.
Offices: 1404 Quail St., Lakewood, CO 80215, US · 5201 S. Federal Blvd, Littleton, CO 80123, US · 9400 Wadsworth Parkway, Broomfield, CO 80021, US
Organic gardeningFlower bed plantsHouse plantsGardening classesHydroponic gardeningNursery stockTrees and shrub caregardeninglandscapeflowers
Frequently asked questions
How many Customer Service & Support jobs are open in Lakewood, CO right now?
There are currently 547 open customer service & support positions in Lakewood, CO listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Lakewood, CO?
Companies currently hiring include Kroger, Lowe's Companies, Inc., H&R Block, PNC, Domino's, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Lakewood, CO?
Yes — 15 of the 547 open customer service & support positions offer remote or hybrid work (4 remote, 11 hybrid).
How do I apply for Customer Service & Support jobs in Lakewood, CO?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.