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Wage Range: $23.92 - $36.71 per hour Locations include: Kirkland, WA, Redmond, WA and Monroe, WA Bonus: Up to $3000.00 for those new to EvergreenHealth Pro-rated by FTE. Posted wage ranges represent the entire range from…
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Kirkland, Washington, United States · On-site
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Skills: Patient Scheduling, Insurance Verification, Customer Service, Medical Billing, Electronic Medical Records
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Kirkland, Washington, United States · On-site
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Kirkland, Washington, United States · On-site
$24/hr–$25/hr
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Responsible for the accurate and courteous registration of patients and visitors to ensure safety and a positive experience. Manages the initiation of the patient revenue cycle through demographic data collection, insurance verification, and point-of-service collections.
Requires a high school diploma or equivalent and knowledge of medical terminology. Prior experience in a hospital setting and a vocational or college degree in healthcare are desired.
Wage Range: $23.92 - $36.71 per hour
Locations include: Kirkland, WA, Redmond, WA and Monroe, WA
Bonus: Up to $3000.00 for those new to EvergreenHealth
Pro-rated by FTE.
Posted wage ranges represent the entire range from minimum to maximum. For jobs with more than one level, the posted range reflects the minimum of the lowest level and the maximum of the highest level. Some positions also offer additional premiums based on shift, certifications or degrees. Job offers are determined based on a candidate's years of relevant experience, level of education and internal equity.
Job Summary:
Represent EvergreenHealth as welcoming officials to patients and visitors and is responsible for accurate and courteous registration of patients in a manner that promotes EvergreenHealth's values that contributes towards an optimum patient experience. Accountable for the proper patient identification to ensure a patient safety. Initiates the Patient Revenue Cycle for maximum and timely reimbursement with utilization of registration functions/systems.
Primary Duties:
1. Interviews patient or their representatives to obtain demographic and billing information via the registration area or the patient's bedside.
2. Assists patients in completing the appropriate consent and/or worker's compensation forms.
3. Completes pre-registration of patients prior to scheduled admission as necessary (may be conducted over phone or in person with patient or patient representative).
4. Responsible for point-of-service collections.
5. Identifies the need for financial counseling and refers the patient to the Financial Clearance Unit.
6. Demonstrates knowledge of insurance payers and the use of electronic systems for verification purposes.
7. Works with the House Supervisor for direct and scheduled admits as needed.
8. Responsible for updating patient type changes based on physician's orders.
9. Informs surgery patients of scheduled admit and surgery times.
10. Responsible for following downtime procedures.
11. Performs other duties as assigned
License, Certification, Education or Experience:
REQUIRED for the position:
High School graduate or equivalent
Knowledge of medical terminology.
Ability to be flexible in work assignments, detail oriented and organized and works well with others in a professional manner.
Strong communication skills to effectively obtain information from patients, physicians, other clients.
Ability to function independently, organize work, multitask, and establish priorities.
Numerical ability is required to discuss financial arrangements including deposit requirements.
Ability to exercise good judgment in determining appropriate actions in emergent situations, problem solving, and retain composure in stressful situations.
Detail oriented and organized.
Ability to manage work volume and disseminate status updates to team members.
DESIRED for the position:
• Vocational training or college degree in the healthcare setting.
• 2 year prior experience in a hospital or medical setting
• Working knowledge of insurances
Benefit Information:
Choices that care for you and your family
At EvergreenHealth, we appreciate our employees’ commitment and contribution to our success. We are proud to offer a suite of quality benefits and resources that are comprehensive, flexible, and competitive to help our staff and their loved ones maintain and improve health and financial well-being.
• Medical, vision and dental insurance
• On-demand virtual health care
• Health Savings Account
• Flexible Spending Account
• Life and disability insurance
• Retirement plans (457(b) and 401(a) with employer contribution)
• Tuition assistance for undergraduate and graduate degrees
• Federal Public Service Loan Forgiveness program
• Paid Time Off/Vacation
• Extended Illness Bank/Sick Leave
• Paid holidays
• Voluntary hospital indemnity insurance
• Voluntary identity theft protection
• Voluntary legal insurance
• Pay in lieu of benefits premium program
• Free parking
• Commuter benefits
View a summary of our total rewards available to you as an EvergreenHealth team member by clicking on the link below.
EvergreenHealth Benefits Guide
This position is covered by a collective bargaining agreement between EvergreenHealth and the Service Employees International Union (SEIU) Healthcare 1199NW. the SEIU. Union membership is optional.
We are your community-owned hospital—committed to ensuring everyone in our community has access to quality care.
EvergreenHealth, a public hospital district and community-owned health care system established in 1972, offers a breadth of services and programs that is among the most comprehensive in the region. With two hospitals in Kirkland and Monroe and dozens of practices across the region, we serve more than 1 million of our service area in north King and south Snohomish counties, ensuring access close to home and work. Our 1,100+ physicians provide the most advanced and personalized care with more than 80 primary and specialty services, giving all of our patients a highly collaborative, compassionate experience every time they walk through our doors. As a public hospital district, EvergreenHealth’s resources and services are in part funded by our community, which means we are accountable to you and everyone we serve. The community’s support allows us to go beyond clinical care and offer community health outreach, education programs and free services like our Healthline, which connects you with a 24/7 consulting nurse service, health information, appointment scheduling assistance, class registration, and more. For more information, visit: https://www.evergreenhealth.com/
Offices: 12040 NE 128th Street, Kirkland, WA 98034, US
There are currently 264 open customer service & support positions in Kirkland, WA listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include EvergreenHealth, Domino's, Albertsons Companies, Kroger, Gee Automotive Companies, among others. Browse the listings above to see every active employer.
Yes — 6 of the 264 open customer service & support positions offer remote or hybrid work (2 remote, 4 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
