Customer Service & Support Jobs in Kirkland, WA (Now Hiring) — 264 open — Page 14

Pressed Juicery is hiring! If you’re passionate about growth and community, join our team to make an impact.

• We embrace diversity, equity, inclusion, and belongingness! 
• We speak up with radically candid communication. 
• We wholeheartedly support personal and professional growth. 
• We believe mistakes can be valuable and lead to continuous improvement. 
• Lastly, we value excellence and strive to achieve greatness in all we do! 

Our Values 

• Community - as leaders, we celebrate differences, champion strengths, and compassionately aspire to be our most vibrant selves. 
• Passion - curious and humble, we inspire people to make healthy choices. 
• Growth - pursuing wellness with intention, we create and embrace good energy.

• 401(k) plan with up to 4% match
• Free Pressed products!
• Employee Referral Program and other bonus opportunities
• Medical, dental, and vision*
• Awesome paid time-off benefits*
• Flexible Spending Account
• Generous paid parental leave
• Focus on career-pathing and professional development!

*Full-time employees are eligible for medical, dental, vision, and vacation accrual.

Job Purpose 

The Shift Lead is more than a team member—they are the guides on our guests’ wellness journeys. They lead by example, creating vibrant in-store experiences, driving results through confident selling, and fostering a community of warmth, care, and connection. Whether they’re preparing a Freeze, sampling juices, or mentoring a new team member, you bring our mission to life with every shift. 

Essential Functions

Guest Experience & Sales 

• Deliver an exceptional, friendly guest experience (warm welcome, and gracious goodbyes).
• Engage guests with product sampling and passionate storytelling about our ingredients and benefits.
• Drive sales by actively recommending products and enrolling new members in our loyalty programs.
• Role model elevated service and teamwork to exceed sales goals.
• Follow Mystery Shop guidelines to ensure your store reaches 100%.

Team Support 

• Support and guide fellow team members throughout the shift.
• Help onboard and train new team members by modeling Pressed standards.
• Model a safe, inclusive, and respectful environment for all.

Daily Store Operations 

• Prepare, serve, and package products—including wellness bowls, Freeze, and juice orders.
• Fulfill in-store and third-party delivery orders.
• Maintain store cleanliness and organization, including storage areas and in-store restrooms.
• Cut fruit, clean equipment, and uphold food safety standards.
• Open and close the store as scheduled and complete daily checklists (Zenput, etc.).

Inventory & Admin 

• Assist with inventory organization and restocking.
• Share guest feedback and operational insights with the General Manager.
• Ensure compliance with all company policies and procedures.