King of Prussia, Pennsylvania, United States · Hybrid
Mid level
A Client Services Representative researches and resolves issues and concerns for clients and Sales related to all Hibu products. A representative provides accurate information regarding company products and processes, pa…
Skills: Client Services, Billing, Communication Skills, Analytical Skills, Customer Service
King of Prussia, Pennsylvania, United States · On-site
Entry level$350M raised
Role Overview Our Servers don't just provide our Guests with amazing food and drinks. They deliver hospitality and service that is absolutely Chili's! If you take pride in providing great service and love making people f…
Skills: Hospitality, Customer Service, Menu Knowledge, Fast-paced Environment, Teamwork
Maggiano's Little Italy
Busser - King of Prussia Chili's
King of Prussia, Pennsylvania, United States · On-site
Entry level
Role Overview Our Busser Team Members are responsible for efficiently maintaining a clean and sanitary dining room for our guests. They provide the dependable and fast service that Chili's is known for. If you take pride…
Skills: Cleaning, Sanitization, Teamwork, Communication, Time Management
King of Prussia, Pennsylvania, United States · On-site
$63k–$89k/yr
Mid level$2.6B raised
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. As a coffeehouse leader, you don’t just run a business—yo…
Skills: Retail Management, Customer Service Management, Organizational Skills, Interpersonal Skills, Problem Solving
King of Prussia, Pennsylvania, United States · On-site
$14/hr–$15/hr
Entry level
We're hiring guest-facing, hospitality-driven team members to join The Escape Game — where your job is making sure every group who walks through our doors has the BEST hour of their week. When was the last time a c…
Skills: Hospitality, Customer Service, Guest Relations, Interpersonal Communication
Retail Full Time Sales Lead Savage X Fenty - King of Prussia
King of Prussia, Pennsylvania, United States · On-site
Mid level$310M raised
Job Description WHO WE ARE At Savage X Fenty, we are all about disrupting the fashion industry and redefining sexy! We celebrate fearlessness, confidence, and inclusivity with accessible price points and an extensive ass…
Retail Part Time Store Associate Savage X Fenty (King of Prussia)
King of Prussia, Pennsylvania, United States · On-site
Entry level$310M raised
Job Description WHO WE ARE At Savage X Fenty, we are all about disrupting the fashion industry and redefining sexy! We celebrate fearlessness, confidence, and inclusivity with accessible price points and an extensive ass…
Part-Time Sales Lead, Savage x Fenty (King of Prussia - King of Prussia, PA)
King of Prussia, Pennsylvania, United States · On-site
Entry level$310M raised
Job Description Savage X Fenty is currently looking for a driven and passionate Retail Part-Time Sales Lead - (King of Prussia - King of Prussia, PA) How Do You Fit In? As a Retail Part-Time Sales Lead you are responsibl…
King of Prussia, Pennsylvania, United States · On-site
$15/hr–$21/hr
Entry level
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—fo…
King of Prussia, Pennsylvania, United States · On-site
$15/hr–$19/hr
Entry level
Be part of an amazing story. Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores a…
King of Prussia, Pennsylvania, United States · Hybrid
Entry level
In this Collections role, you will work with our business clients to review account billing, answer invoicing questions, and update payment information. Unlike traditional collection roles, we do not have stressful sales…
Skills: Billing Review, Customer Service, Data Entry, Microsoft Excel, Microsoft Word
Retail Sales Associate - Womens Shoes, King of Prussia - The Court - Part Time
King of Prussia, Pennsylvania, United States · On-site
$15/hr–$19/hr
Entry level
Be part of an amazing story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores an…
King of Prussia, Pennsylvania, United States · On-site
Entry level$731M raised
We're searching for all-around amazing Optometric Technicians to work hand in hand with our Optometrists to give each eye exam patient a stellar experience in our stores. You'll help manage a high volume of patients, com…
Skills: Clinical Data Collection, Patient Care, Contact Lens Training, Medical Record Maintenance, Patient Flow Management
King of Prussia, Pennsylvania, United States · On-site
Entry level
Lansing Building Products has supplied professional contractors with high-quality building products since its founding in 1955. Led by third generation President & CEO Hunter Lansing, we remain true to the family values …
Skills: Material Handling, Warehouse Management, RF Scanners, Order Picking, Customer Service
King of Prussia, Pennsylvania, United States · On-site
Entry level
Lansing Building Products has supplied professional contractors with high-quality building products since its founding in 1955. Led by third generation President & CEO Hunter Lansing, we remain true to the family values …
Skills: Material Handling, Warehouse Management, RF Scanners, Forklift Operation, Customer Service
Retail Part Time Sales Lead, Fabletics (King of Prussia - King of Prussia, PA)
King of Prussia, Pennsylvania, United States · On-site
Mid level
Job Description Fabletics Retail is currently looking for a Part-Time Sales Lead for our Fabletics Retail Store in King of Prussia, King of Prussia, PA!! What makes this job FAB? Step into the role of Sales Lead and take…
Retail Sales Lead, Fabletics (King of Prussia - King of Prussia, PA)
King of Prussia, Pennsylvania, United States · On-site
Mid level
Job Description Fabletics is currently looking for a Full-Time Sales Lead for our retail store at King of Prussia in King of Prussia, PA! What makes this job FAB? Step into the role of Sales Lead and take charge of deliv…
Retail Part Time Store Associate, Fabletics (King of Prussia, PA)
King of Prussia, Pennsylvania, United States · On-site
Entry level
Job Description Fabletics is currently looking for driven Part-Time Store Associates for our Fabletics location at King of Prussia Mall in King of Prussia, PA!! What makes this job FAB? Join our team as a Store Associate…
King of Prussia, Pennsylvania, United States · On-site
Entry level
Overview: Marc Jacobs International, powered by the creative genius of Marc Jacobs, seeks a Sales Associate to join its King of Prussia Mall in King of Prussia, Pennsylvania. As a Sales Associate at Marc Jacobs, you will…
King of Prussia, Pennsylvania, United States · On-site
$92k–$95k/yr
Senior
At Bozzuto, every team member shares a deep commitment to doing good for those around us. We live this each day by designing, building, managing and maintaining one-of-a-kind residences. Whether it’s the talent within ou…
The Client Services Representative handles calls from clients and Sales regarding billing-related concerns and resolves claims. They ensure accurate account information and may also handle special projects as assigned by management.
Requirements
Candidates should have a minimum of 2 years of billing and/or client-facing experience, along with strong communication and analytical skills. Proficiency in Microsoft Excel, Word, and Outlook is also required.
Full job description
A Client Services Representative researches and resolves issues and concerns for clients and Sales related to all Hibu products. A representative provides accurate information regarding company products and processes, partners with clients and Sales to resolve claims, and works to retain clients by reselling product value when appropriate.
A Client Services Representative is responsible for answering calls from Client’s and Sales regarding any billing-related concerns the Hibu Support team is unauthorized to handle. A representative processes credit cards and ACH payments made during phone calls or as part of claim resolution. A representative must ensure all clients’ account information is accurate and updated when necessary. Clients’ information is vital as it directly impacts clients’ billing and financial reporting.
Additionally, a Client Services Representative may handle special projects or additional tasks as assigned by management.
Primary Responsibilities:
Handle appropriate calls as one-call resolutions to increase client satisfaction.
Must be knowledgeable of Hibu processes and policies.
Handle incoming phone calls from clients, other departments, and sales, regarding claims, payments, or other general inquiries. Must maintain department service level expectations.
Conducts a thorough investigation into every claim concern.
Process advance payment deposits and customer payments via credit card transactions and ACH transactions.
Research clients’ billing issues and take any specific action required as well as ascertain why the problem occurred.
Resolve inquiries in a timely manner, adhering to department specific standards.
Initiate refund requests for clients due to overpayments, credit adjustments, or misapplication of payments. May handle refund requests from other departments.
Must get appropriate approvals following the Client Services Authority Levels.
Handles miscellaneous duties as required.
Competencies / Critical Skills:
Knowledgeable of Hibu processes and policies.
Strong communication skills, both written and verbal.
Ability to work independently and multi-task.
Strong resolution & negotiation skills.
Excellent organizational skills and must be detail oriented.
Client for Life mentality - must be able to balance client satisfaction vs. company revenue impacts.
Minimum of 2 years’ billing and/or client facing experience preferred.
Microsoft (Excel, Word, Outlook).
Strong communication skills, verbal and written.
Strong analytical skills.
Ability to prioritize without direct supervision.
Excellent customer service skills.
IND10
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Working with us means joining a team of truly extraordinary people working to improve communities across the country. Joining our team means not only working in a fun environment with smart people, but also being able to take advantage of our competitive compensation, ongoing training, incentives, and generous benefits package. Learn more about the Hibu culture here:Culture at Hibu
NOTE: Hibu is an Equal Opportunity Employer, and consistent with applicable law, provides reasonable accommodations for qualified individuals with disabilities and disabled veterans in completing our job application process. If you need reasonable accommodation and/or are having difficulty completing our online application process due to a disability you may use the following email address [email protected] : Please include your name and contact information and the title of the position you are interested in. Note: this is not for general employment inquires or correspondence. Hibu will only respond to requests related to those who need assistance with the online application process due to a disability
Smart Digital Marketing Made Easy for Small Businesses
Industry
Marketing Services
Company size
1,001-5,000 employees
Founded
1983
Headquarters
Cedar Rapids, Iowa
LinkedIn followers
76,321
Hibu is a leading provider of technology-driven, integrated digital marketing solutions for America’s local businesses — trusted by tens of thousands of local business owners. Combining best-in-class technology, extensive professional expertise, and unmatched experience and data, Hibu delivers the digital marketing small businesses need — all from One Platform, One Provider.
Our AI-enabled, proprietary platform offers a range of services, including websites, customer reviews, SEO, omnichannel advertising, reputation management, and automated email and text marketing. The platform, Hibu One, connects clients with their ideal audience and helps businesses efficiently manage and continuously engage with prospects. Hibu One helps generate valuable leads, turn those leads into customers, and keep them coming back again and again.
Hibu is a Meta Marketing Partner, Google Partner, Amazon Ads Partner, and Microsoft Advertising Elite Partner. Read our client testimonials and Hibu reviews to learn more about how we help businesses grow.
Offices: 221 3rd Avenue SE, Cedar Rapids, Iowa 52401, US
How many Customer Service & Support jobs are open in King of Prussia, PA right now?
There are currently 465 open customer service & support positions in King of Prussia, PA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in King of Prussia, PA?
Companies currently hiring include Macy's, Nordstrom, Life Time Inc., Netflix, Aiken Regional Medical Centers, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in King of Prussia, PA?
Yes — 42 of the 465 open customer service & support positions offer remote or hybrid work (9 remote, 33 hybrid).
How do I apply for Customer Service & Support jobs in King of Prussia, PA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.