Customer Service & Support Jobs in Janesville, WI (Now Hiring) — 236 open — Page 3

The Administrative Specialist is the glue that holds the office together! If you’re the type of person that shines in an administrative support role for a dynamic team, we have a great opportunity for you! Our Interstate Logos office in Janesville, WI is now hiring a new team member to help us enhance the Interstate Logo Program in the state of Wisconsin.

The primary purpose of the Administrative Specialist is to provide administrative and clerical support for our local offices. This position will handle routine office duties and work closely with the General Manager and office staff to ensure that the office functions efficiently and effectively. This includes functioning as the first point of contact for potential and existing customers, data entry, and assisting with office applications.

What you can expect from us:

• A Monday - Friday, 8:00 am - 5:00 pm work schedule 
• An hourly rate of $20/hour 
• 120 hours of paid time off (PTO) that increases with tenure
• 12 paid company holidays, including President's day and Juneteenth
• A comprehensive 30-day training program 
• Career advancement opportunities
• Ongoing professional development and internal leadership programs to maximize your career potential
• Multiple medical plan options and health savings account
• Hospital and Critical Illness and Accident coverage 
• Short & long-term disability and paid parental leave
• Employee Stock purchase plan
• 401k plan with company match
• Up to $1,200 value in employer-paid HSA contributions and cash rewards for engaging in our wellness program
• A people-first culture that invests in connection, community involvement, and transparency around employee feedback

What we're looking for in YOU:

• Strong command of the English language.
• Working knowledge of Microsoft Office Suite, with a focus on Access and Excel.
• Must have high level of interpersonal skills to handle sensitive and confidential situations. Position continually requires demonstrated poise, tact and diplomacy.
• Some analytical ability is required in order to gather and summarize data for reports, find solutions to various administrative problems, and prioritize work.
• Work requires continual attention to detail in composing, typing and proofing materials, establishing priorities and meeting deadlines.
• Strong work ethic – someone who takes great pride in professionalism, responsibility, and is proactive.
• Working knowledge of office administrative procedures and standard knowledge of accounting principles.
• Ability to handle confidential and non-routine information and explain policies when necessary

Education and experience:

• A high school diploma or equivalent is required.
• Associates degree, business school certification, and/or some college preferred
• A minimum of 6 months of office experience is required. In lieu of experience, college education will be accepted.
• Or other equivalent combination of education and experience.
• 2 years of computer software use in an office setting is preferred.
• A Valid Driver’s License is required.

Please note: Upon submitting your application, you will be asked to complete an 8-15 minute personality assessment. This assessment compares your professional soft skills to the skills required for success in this role. Please answer honestly; this is not a test! Not completing this assessment could result in disqualification from consideration for this position. 

Candidates with a disability in need of an accommodation to fulfill our application requirements should email [email protected].

 A day in the life:

• Organize and prioritize large volumes of information. This includes but is not limited to:
  • Answering phones and fielding/answering all routine and non-routine questions
  • Sorting and distributing all incoming mail
  •  Responding to regularly occurring requests for information
  •  Working closely with the General Manager and office staff to compile and distribute customer
    information.
• Manage accounts receivables (AR) for the office. This includes making customer calls, sending correspondence, documenting information in the company system, reviewing and submitting payment reports to the Corporate office.
• Maintain customer accounts for the office. This includes tracking customer payments, creating contract packets, and assisting the General Manager with collecting past due accounts.
• Maintain accounts payable (AP) for the office. This includes, coding invoices to the correct GL account, submitting invoices to Corporate for payment and tracking invoice progression.
• Provide administrative assistant support, including filing, typing, ordering office supplies, and designing general correspondence.
• Update and maintain commonly used applications, including contract/client information, structure and signage information, client applications, new contracts, and pictures.
• Generate various reports, including monthly and annual expenses, tracking reports, etc.
• Responsible for ordering, processing and tracking Logo plate orders.

Physical Demands and Work Environment:

• The primary work environment for this position is an office.
• The physical demands for this position include light lifting, pushing, reaching, seeing (with a focus on reading and acuity), sitting more than 50% of the time, standing, stooping, talking, turning, and walking.
• Nights spent away from home are less than 10%.

Who we are:

Founded in 1902, Lamar Advertising Company is one of the largest outdoor advertising companies in the world. With over 360,000 displays across the United States and Canada, Lamar is dedicated to helping both local businesses and national brands reach broad audiences every day.

We provide ad space through:

• Billboards
• Interstate logos
• Handpainted murals
• Transportation and airports
• The largest network of digital billboards in the United States

We live by the Golden Rule, and we operate with honesty and integrity in every aspect of our business. We are open with our employees, transparent with our customers, and loyal to the communities in which we serve. While Lamar is a large company, each office has its own culture and family atmosphere, making employees feel connected both locally and nationally.

We are committed to sustainable and environmentally friendly business practices and use a number of innovative strategies to reduce our environmental impact. Please click here to learn more about Lamar's green initiatives. 

Lamar is an EEO/AA employer including Individuals with Disabilities, Protected Veterans, and any other State or Federally protected characteristic.

Please note: Lamar Advertising does not sponsor or take over sponsorship of a work visa. Only candidates with U.S. work authorization not requiring sponsorship will be considered for employment.

SMS and Email Communications: By providing your contact information and submitting this form, you agree to receive email and SMS communications from Lamar Advertising Company regarding job opportunities, hiring events, and career-related updates. Message and data rates may apply. You can opt out at any time by emailing [email protected] or replying 'STOP' to text messages. Your information will be processed in accordance with our privacy policy.

Disability Self-Identification: When applying for a job with Lamar, you will be asked to voluntarily self-identify whether you have a disability. Please take a moment to watch this video for clarification on why we're asking for this information!

California Residents - Lamar collects personal information in the ordinary course of considering job applicants. This information may include, for example, name, address, phone number and other contact information, employment history and reference contact information, and any other information provided by an applicant to Lamar.  By submitting an application, you consent to the use or sharing of this personal information solely for the purpose of consideration for employment by Lamar.  Lamar will not sell this information.

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