Herndon, Virginia, United States · On-site
Position Description: Service Desk Operator (SDO) Position Title: Service Desk Operator (SDO) Location: Onsite at Portsmouth Naval Shipyard (Kittery, Maine) Reports To: Service Desk Team Lead Working Hours: Regular shipy…
Skills: Technical Troubleshooting, Customer Service, Ticket Management, Network Diagnostics, Hardware Support
Herndon, Virginia, United States · On-site
$17/hr–$18/hr
AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge and deliver WOW! C…
Skills: Leadership, Sales Performance, Customer Service, Team Development, Operational Oversight
Ashburn, Virginia, United States · On-site
$21/hr–$29/hr
It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. It's fun to work in a company where people truly BELIEVE in what th…
Skills: Patient Registration, Vital Signs Measurement, Point-of-Care Testing, Phlebotomy, Medical Documentation
Herndon, Virginia, United States · On-site
$17/hr–$27/hr
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Prescription Fulfillment, Customer Service, Inventory Management, Patient Care, Medical Terminology
Herndon, Virginia, United States · On-site
What You’ll Do: You are the first connection that our guests have to our hotel and are a vital contributor to the success of the experience. You are responsible for assisting arriving and departing guests with lugg…
Skills: Guest Relations, Valet Parking, Guest Transportation, Luggage Handling, Customer Service
Herndon, Virginia, United States · On-site
$16/hr–$16/hr
POSITION SUMMARY Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide ran…
Skills: Housekeeping, Cleaning, Guest Relations, Time Management, Attention To Detail
Herndon, Virginia, United States · Hybrid
$75k–$82k/yr
ISI is looking for a proactive and customer-focused Support Engineer I to join our IT team. This role is ideal for individuals eager to grow their skills in IT support, networking, and compliance while working in a dynam…
Skills: IT Support, Networking, Azure Active Directory, Microsoft 365, Google Workspace
Herndon, Virginia, United States · On-site
$86k–$138k/yr
Responsibilities Peraton is seeking an entry level Systems Administrator (Shift 2) to join our national intelligence program that delivers engineering, application development, deployment, operations, upgrades and sustai…
Skills: Technical Support, Systems Administration, Network Troubleshooting, Windows OS, Linux OS
Herndon, Virginia, United States · On-site
$20/hr–$30/hr
Must be fluent in Spanish/ English. Overview: Specializes in our branch customer experience through digital engagement, lobby management, transactional processing and retail servicing interactions. Processes a variety of…
Skills: Spanish Fluency, English Fluency, Cash Handling, Customer Service, Digital Engagement
Herndon, Virginia, United States · On-site
$23/hr–$39/hr
Must be fluent in English/ SpanishCandidates with a proven track record in relationship-based sales, branch banking, and retail banking are highly preferred, particularly those who demonstrate strong leadership capabilit…
Skills: Bilingual Spanish, Relationship Management, Retail Banking, Sales Process, Risk Management
Herndon, Virginia, United States · On-site
$24/hr–$31/hr
Why Wells Fargo: Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our c…
Skills: Cash Handling, Customer Service, Transaction Processing, Active Listening, Risk Management
Herndon, Virginia, United States · On-site
$16/hr–$17/hr
Job Description What is a Salesperson? Entry level sales position capable of supporting the DIY business and achieve our sales and service objectives. The role has good knowledge of store systems, basic automotive system…
Skills: Retail Sales, Automotive Systems Knowledge, Inventory Management, POS Systems, Customer Service
Herndon, Virginia, United States · On-site
$30/hr
Multisite Leasing Consultant A.J. Dwoskin & Associates is a leader in managing commercial and residential properties throughout the Northern Virginia region. With a mission to provide exceptional service to residents, co…
Skills: Leasing, Customer Service, Sales, Yardi Voyager, Microsoft Office Suite
Herndon, Virginia, United States · On-site
$13/hr–$14/hr
AutoZone’s store teams are the frontline of WOW! Customer Service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers …
Skills: Customer Service, Sales, Inventory Management, Automotive Knowledge, Communication
Herndon, Virginia, United States · On-site
Venue Director I Build your career with Pinnacle Live while supporting world-class meetings, conventions, and special events at Hyatt Regency Dulles. Company Overview Pinnacle Live is a premium, in-house AV and event pro…
Skills: Personnel Management, P&L Management, Customer Service, Audio Visual Technical Support, Event Production
Herndon, Virginia, United States · On-site
We’re ALTEN Technology USA, an engineering company helping clients bring groundbreaking ideas to life—from advancing space exploration and life-saving medical devices to building autonomous electric vehicles. With 3,000+…
Skills: Business Analysis, Process Optimization, Data Management, Requirements Gathering, Stakeholder Management
Herndon, Virginia, United States · On-site
$25/hr–$30/hr
Customer Care Coach Employment Type: Full-Time Compensation: $25–$30/hr + quarterly performance based bonuses. Want to Help People Move Forward? Join Serenity. Looking for work that feels meaningful but doesn’t require a…
Skills: Interpersonal Skills, Communication, Goal Setting, Habit Building, Progress Tracking
Herndon, Virginia, United States · On-site
$17/hr–$27/hr
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. SummaryThe Medical Assistant is responsible for all departmental fun…
Skills: Patient Registration, Vital Signs, Medical History Intake, X-ray Preparation, Laboratory Testing
Herndon, Virginia, United States · On-site
$17/hr–$27/hr
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. SummaryThe Medical Assistant is responsible for all departmental fun…
Skills: Patient Registration, Vital Signs, Medical History Intake, X-ray Preparation, Laboratory Testing
Herndon, Virginia, United States · On-site
$17/hr–$27/hr
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. SummaryThe Medical Assistant is responsible for all departmental fun…
Skills: Patient Registration, Vital Signs, Venipuncture, EKG Placement, Wound Irrigation
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The Service Desk Operator provides basic technical assistance and troubleshooting for hardware, software, and system issues via multiple support channels. They are responsible for managing service tickets and escalating unresolved issues to higher levels of support.
Candidates must have at least two years of customer service experience and one year of IT support experience. A Secret Clearance and a Baseline Cyber IT Certification (DoD 8570.01M) are required prior to onboarding.
Position Description: Service Desk Operator (SDO)
Position Title: Service Desk Operator (SDO)
Location: Onsite at Portsmouth Naval Shipyard (Kittery, Maine)
Reports To: Service Desk Team Lead
Working Hours: Regular shipyard duty hours, approved in advance by TPOC
Employment Type: Full-Time
Clearance Requirement: Secret Clearance
Position Summary: The Service Desk Operator (SDO) will provide basic technical assistance, support, and advice to customers and users, addressing minor hardware, software, and systems issues. The SDO will ensure efficient resolution of customer problems through various support channels, including walk-ins, telephone calls, service tickets, and email messages. The role involves troubleshooting, creating tickets, and providing step-by-step instructions to resolve issues.
Key Responsibilities:
1. Technical Support:
2. Ticket Management:
3. Process Improvement and Feedback:
4. Problem-Solving and Diagnostic Techniques:
5. Multi-tasking and Priority Management:
Qualifications:
1. Experience:
2. Certifications and Compliance:
Skills and Competencies:
Application Process: Qualified candidates are invited to submit their resume and a cover letter detailing their relevant experience and qualifications. Please include any certifications and references that support your application.
Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Consulting, Integration, Analytics
EKASYS, Inc. is an 8(a) certified Minority Woman Owned Small Business (WOSB) recognized for delivering innovative and reliable solutions across multiple information technology platforms. We provide expertise in Software Engineering, System and Network Engineering, Content Management, Program Management, Operations and Maintenance, and Application Development. For more than a decade, our team has partnered with federal agencies, including the Department of Defense, as well as commercial enterprises to build and sustain mission-critical systems. Our approach emphasizes understanding client goals, designing tailored solutions, and maintaining compliance with stringent CMMI standards to consistently exceed expectations. At EKASYS, we believe that exceptional solutions stem from deep collaboration and a genuine understanding of our customers’ passion, vision, and challenges. Guided by our mission to “Appreciate the ‘Why’ before offering the ‘How’”, we combine technical expertise with a philosophy rooted in innovation, imagination, and adaptability. Our culture embraces progressive methods and modern technologies to deliver solutions with lasting impact and measurable results. AI & Innovation at EKASYS: In addition to our established IT services, EKASYS is investing heavily in the future of Artificial Intelligence and Generative AI. We are building advanced solutions that harness large language models, retrieval-augmented generation, multimodal data processing, and vector-based knowledge systems to empower smarter decision-making and create next-generation digital experiences. Leveraging leading AI frameworks and cloud AI platforms, we design and deploy intelligent assistants, knowledge management platforms, and automation tools. AI is not just a capability at EKASYS—it is a core part of our strategy to help clients transform how business and government solve complex challenge.
Offices: 2505 Camberwell Ct., Herndon, VA 20171, US · 2505 Camberwell Ct., Herndon, VA 20171, US
There are currently 175 open customer service & support positions in Herndon, VA listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Domino's, PM Hotel Group, Starbucks, Everfox, Amazon, among others. Browse the listings above to see every active employer.
Yes — 16 of the 175 open customer service & support positions offer remote or hybrid work (6 remote, 10 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
