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Customer Service & Support Jobs in Hanover, MD (Now Hiring) — 142 open

Service Corporation International logoService Corporation International

Sales Professional - Inside Sales

Hanover, Maryland, United States · On-site

$50k–$100k/yr

Entry level$1.6B raised

Our associates celebrate lives. We celebrate our associates. Accountable for serving client families by making at need cemetery arrangements and selling pre-need arrangements. The Family Service Counselor serves families…

Skills: Lead Generation, Prospecting, Customer Service, Relationship Building, Sales Presentations

Five Below logoFive Below

Support Lead

Hanover, Maryland, United States · On-site

Entry level$211M raised

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, …

Skills: Staff Management, Customer Service, Inventory Management, Cash Handling, Training and Onboarding

Albertsons Companies logoAlbertsons Companies

Starbucks Barista

Hanover, Maryland, United States · On-site

$15/hr–$18/hr

Entry level$5.3B raised

A Day in the Life: As a Barista, you will be provided with the skills and products to make the customer’s day memorable – and that’s no tall order. Favorite beverages, new and exciting pastry and food offerings, merchand…

Skills: Customer Service, Beverage Preparation, Food Handling, Interpersonal Communication, Teamwork

Live! Casino & Hotel Maryland logoLive! Casino & Hotel Maryland

Host/Hostess - Part Time - David's - Maryland

Hanover, Maryland, United States · On-site

Entry level

Min CompensationUSD $16.00/Hr. Max CompensationUSD $16.00/Hr. Overview Why We Need Your Talents: Greets restaurant guests with a positive, friendly attitude. Ensures guests are seated in a timely manner, and that the gue…

Skills: Customer Service, English Fluency, Communication Skills, Teamwork, Time Management

Live! Casino & Hotel Maryland logoLive! Casino & Hotel Maryland

Chip Runner - Maryland

Hanover, Maryland, United States · On-site

Entry level

Min CompensationUSD $11.00/Hr. Max CompensationUSD $11.00/Hr. Overview Why We Need Your Talents: Chip Runners offer a service that is an added convenience for players, which allows for games to run smoothly and seamlessl…

Skills: Customer Service, Cash Handling, Communication Skills, Basic Mathematics, Detail Oriented

Live! Casino & Hotel Maryland logoLive! Casino & Hotel Maryland

Sportsbook Writer - Part-Time - Maryland

Hanover, Maryland, United States · On-site

Entry level

Min CompensationUSD $14.25/Hr. Max CompensationUSD $14.25/Hr. Overview Why We Need Your Talents: The Sportsbook Writer plays a vital role in delivering a smooth, accurate, and exciting wagering experience for every guest…

Skills: Sports Betting Knowledge, Cash Handling, Customer Service, Basic Arithmetic, Financial Reconciliation

Live! Casino & Hotel Maryland logoLive! Casino & Hotel Maryland

Poker Dealer - Maryland

Hanover, Maryland, United States · On-site

$4/hr–$5/hr

Entry level

Min CompensationUSD $4.50/Hr. Max CompensationUSD $5.50/Hr. Overview Why We Need Your Talents: The part-time Poker Dealer plays a crucial role in delivering an exciting, fair, and memorable gaming experience by expertly …

Skills: Poker Dealing, Customer Service, Game Management, Mathematical Functions, Game Regulations

Live! Casino & Hotel Maryland logoLive! Casino & Hotel Maryland

Table Games Dealer - Part-Time - Maryland

Hanover, Maryland, United States · On-site

$4/hr–$5/hr

Entry level

Min CompensationUSD $4.50/Hr. Max CompensationUSD $5.50/Hr. Overview Why We Need Your Talents: The part-time Table Games Dealer plays a vital role in delivering an exciting, fair, and memorable gaming experience for ever…

Skills: Game Dealing, Customer Service, Basic Mathematics, Game Regulations Knowledge, Hand-Eye Coordination

Live! Casino & Hotel Maryland logoLive! Casino & Hotel Maryland

Restaurant Assistant General Manager - Prime Rib - Maryland

Hanover, Maryland, United States · On-site

$65k–$90k/yr

Senior

Min CompensationUSD $64,892.00/Yr. Max CompensationUSD $89,506.00/Yr. Overview Why We Need Your Talents: The Restaurant Assistant General Manager plays a critical role in ensuring exceptional daily operations and deliver…

Skills: Restaurant Management, Fine Dining Supervision, Inventory Control, Labor Cost Management, Budgeting

Live! Casino & Hotel Maryland logoLive! Casino & Hotel Maryland

Barporter - Service Bar - Part-Time - Maryland

Hanover, Maryland, United States · On-site

Entry level

Min CompensationUSD $15.00/Hr. Max CompensationUSD $15.00/Hr. Overview Why We Need Your Talents: The Barporter plays a vital supporting role in ensuring the smooth and efficient operation of our bars and restaurants by m…

Skills: Bar Stocking, Customer Service, Inventory Management, Sanitation Standards, Alcohol Safety

Live! Casino & Hotel Maryland logoLive! Casino & Hotel Maryland

Barporter - Service Bar - Full Time - Maryland

Hanover, Maryland, United States · On-site

Entry level

Min CompensationUSD $15.00/Hr. Max CompensationUSD $15.00/Hr. Overview Why We Need Your Talents: The Barporter plays a vital supporting role in ensuring the smooth and efficient operation of our bars and restaurants by m…

Skills: Bar Stocking, Customer Service, Sanitation Regulations, Alcohol Handling, C02 Gauges

Andy Frain Services logoAndy Frain Services

Retail Security Supervisor

Hanover, Maryland, United States · On-site

Mid level

JOB SUMMARY: Arundel Mills Supervision of all employees assigned to the Security department, with full responsibility for performance management of said staff. Manage and oversee all assigned areas in order to maintain a…

Skills: Leadership, Conflict De-escalation, Incident Management, Emergency Response, Customer Service

Andy Frain Services logoAndy Frain Services

Part Time Retail Security Officer

Hanover, Maryland, United States · On-site

Entry level

Job Summary: Arundel Mills Provide security detail as outlined in the post orders and establish working relationships with customers, local law enforcement and fire departments. Security personnel will always perform job…

Skills: Customer Service, Surveillance, Patrolling, Incident Reporting, Emergency Response

Live! Casino & Hotel Maryland logoLive! Casino & Hotel Maryland

Housekeeping Dispatcher - Live Hotel - Maryland

Hanover, Maryland, United States · On-site

Entry level

Min CompensationUSD $16.50/Hr. Max CompensationUSD $16.50/Hr. Overview Why We Need Your Talents: The Housekeeping Dispatcher is responsible for coordinating communication and workflow within the Housekeeping Department t…

Skills: Communication, Workflow Coordination, Microsoft Word, Microsoft Excel, Typing (40wpm)

ThisWay Global logoThisWay Global

Part Time Product Demonstrator

Hanover, Maryland, United States · On-site

Entry level$4M raised

Our partner is looking for a Part Time Product Demonstrator in Costco in Hanover, MD. This role focuses on delivering engaging in-store experiences by connecting customers with products through live demonstrations and sa…

Skills: Product Demonstration, Customer Service, Interpersonal Communication, Sampling, Sales Promotion

Live! Casino & Hotel Maryland logoLive! Casino & Hotel Maryland

Live Cocktail Server (Part Time) - Service Bar - Maryland (11 PM-5 AM)

Hanover, Maryland, United States · On-site

Entry level

Min CompensationUSD $10.10/Hr. Max CompensationUSD $10.10/Hr. Overview Why We Need Your Talents: The Live!! Cocktail Server plays a vital role in creating an exceptional guest experience by providing attentive, timely, a…

Skills: Beverage Service, Upselling, Cash Handling, Tray Carrying, Customer Service

Walmart logoWalmart

(USA) Stocking 1 Coach

Hanover, Maryland, United States · On-site

$65k–$100k/yr

Mid level

Position Summary... What you'll do...Leads and develops teams effectively by teaching training and actively listening to associates touring stores and providing feedback TourtoTeach communicating and collaborating with a…

Skills: Team Leadership, Customer Service, Financial Performance Management, Budgeting, Forecasting

Flynn Group of Companies logoFlynn Group of Companies

Service Manager Commercial Roofing

Hanover, Maryland, United States · On-site

$90k–$120k/yr

Senior

Service Manager Commercial Roofing, Service FLYNN GROUP OF COMPANIES THE FLYNN WAY “The Flynn Way” is the way we do things at Flynn. It is not any one single thing, but rather a collection of behaviors and actions that a…

Skills: Commercial Roofing, Team Leadership, Customer Relationship Management, Project Scheduling, Estimating

Staples logoStaples

Delivery Driver

Hanover, Maryland, United States · On-site

$23/hr–$26/hr

Mid level$7M raised

8:00am-4:30pm/Monday-Friday When joining our Supply Chain team, you can feel right away that people are at the heart of what we do. You’ll be surrounded by a team who is looking to make an impact on our customers, our co…

Skills: Safe Driving, Route Navigation, Customer Support, GPS Technology, Mobile POD Devices

Live! Casino & Hotel Maryland logoLive! Casino & Hotel Maryland

Bartender - David's - Maryland

Hanover, Maryland, United States · On-site

Entry level

Min CompensationUSD $6.39/Hr. Max CompensationUSD $6.39/Hr. Overview Why We Need Your Talents: The Bartender plays a key role in creating an exceptional guest experience by preparing and serving beverages with precision,…

Skills: Customer Service, POS Software, Drink Mixing, Cash Handling, Inventory Management

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Showing 1–20 of 142

Service Corporation International logo

Sales Professional - Inside Sales

Service Corporation International

Hanover, Maryland, United States • On-site

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Entry level

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  • $50k–$100k/yr
  • Full-time
  • high school, associate degree
  • Posted 18h ago
  • ~40 hrs/week

Responsibilities

The Family Service Counselor is responsible for making at-need and pre-need cemetery arrangements while generating revenue through prospecting and lead generation. They act as the primary contact for families, providing personalized service and coordinating with funeral home staff to ensure high-quality care.

Requirements

Candidates must have a high school diploma or equivalent, with 1-2 years of college or equivalent experience preferred. A valid driver's license is required, and the ability to obtain an insurance license and pass a company certification is essential.

Full job description

Our associates celebrate lives. We celebrate our associates.

Accountable for serving client families by making at need cemetery arrangements and selling pre-need arrangements. The Family Service Counselor serves families by providing exemplary personalized service and plays an essential role in generating revenue for the cemetery as well as acting as the primary contact for families.

Job Responsibilities

Lead Generation

  • Holds self-accountable for prospecting a minimum of 1-2 hours each day
  • Obtains referrals from families served by the location
  • Networks and builds community and civic relationships
  • Explains and presents presentations to families served and referred families
  • Maintains and tracks activity levels to ensure productivity

Build Relationships with Families

  • Responds to client inquiries in a timely, respectful, sensitive and professional manner
  • Connects with families through listening, honest communication and genuine concern
  • Develops an understanding of each family’s unique needs and offers solutions that provide value to them
  • Stays in touch with families to ensure satisfaction
  • Prepares for all appointments and performs all procedures with professionalism and attention to detail
  • Follows through on all customer problems and requests
  • Builds trust-based relationships to earn the right to ask for referrals
  • Earns the right to gain referrals to offer protection to protect family members, and the family’s relatives and friends, by educating them on the benefits of pre-planning

Teamwork

  • Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in the future
  • Collaborates and teams with funeral directors, location managers, and other members of funeral home and or cemetery staff, to provide seamless, high quality service
  • Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or sales
  • Shares family concerns with rest of the SCI team

Minimum Requirements

Education

  • High school diploma or equivalent
  • 1-2 years of college or an equivalent of education and experience

Experience

  • High school equivalency and 1-2 years of college or an equivalent of education and experience
  • 1-2 years of customer service or sales industry experience preferred

Licenses

  • Current state/province issued driver’s license with an acceptable driving record
  • Insurance license if required by state/province law and as prescribed by each state board

Knowledge, Skills and Abilities

  • Must be able to pass the Company’s internal presentation certification within thirty days of hire
  • Ability to work a number of evenings and or weekends every month
  • Ability to drive frequently
  • Ability to obtain and maintain an insurance license if required by state/province
  • Flexible hours but, at times must have the ability to work up to 12 hours in a day
  • Ability to treat others with empathy and respect
  • Knowledge of computers and some software
  • Customer service skills
  • Target Compensation Range: $50,000 to $100,000 annually.
    The estimated total target compensation for this position in the first year typically ranges from $50,000 to $100,000 annually based on a strong commission-based incentive structure. In subsequent years, sales professionals commonly earn $100,000 to $150,000 or more annually. Actual compensation will vary based on individual performance, geographic location, and applicable business conditions.

    (Note: As part of the total compensation plan, this position pays no less than $15.00 per hour for all hours worked)

Postal Code: 21075Category (Portal Searching): SalesJob Location: US-MD - Elkridge

Related keywords

Inside SalesCemetery ArrangementsPre-need SalesLead GenerationCustomer ServiceInsurance LicenseProspectingFamily ServiceFuneral IndustryReferralsClient Relations

About Service Corporation International

LinkedInVisit site
Industry
Individual and Family Services
Company size
10,001+ employees
Headquarters
Houston, TX
LinkedIn followers
57,558
Total funding
$1.6B

Service Corporation International (NYSE:SCI), headquartered in Houston, Texas, is North America’s leading provider of death care products and services. As of September 30, 2016, SCI operates 1,531 funeral service locations and 471 cemeteries (including 262 combination locations), which are geographically diversified across 45 states, eight Canadian provinces, the District of Columbia, and Puerto Rico. Through its businesses, SCI markets the Dignity Memorial® brand which offers assurance of quality, value, caring service and exceptional customer satisfaction. For more information about Service Corporation International, please visit www.sci-corp.com. For more information about Dignity Memorial, please visit www.dignitymemorial.com. As used herein, “SCI” or the “Company” refers to Service Corporation International and all of its affiliated companies.

Offices: 1929 Allen Parkway, Houston, TX 77019, US

funeralcemeterycremationdeathcarepre-planningsalesand insuranceService IndustryCommercialFamily
View all jobs at Service Corporation International

Frequently asked questions

How many Customer Service & Support jobs are open in Hanover, MD right now?

There are currently 142 open customer service & support positions in Hanover, MD listed on Clera. New openings are added daily as companies post roles.

Which companies are hiring for Customer Service & Support roles in Hanover, MD?

Companies currently hiring include Live! Casino & Hotel Maryland, Lowe's Companies, Inc., Cox Business, CVS Health, Nike, among others. Browse the listings above to see every active employer.

How do I apply for Customer Service & Support jobs in Hanover, MD?

Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.

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