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Full-time
Career mobility, Training programs, Leadership programs, Competitive benefits, Flexible work arrangements, Well-being programs
Posted 8d ago
Apply by Aug 31
~40 hrs/week
Responsibilities
Responsible for completing defined processes and procedures to deadline while ensuring accuracy and compliance with standards. Identifies anomalies and uses judgment to resolve issues, escalating complex matters to senior team members.
Requirements
Requires strong interpersonal, communication, and problem-solving skills. Proficiency in Microsoft Office and PC applications is essential for this role.
Full job description
What can you expect as a FedEx team member?
Career Mobility and Development: When you join FedEx, you’re joining a team with possibilities that literally span the world—from opportunities for advancement and location transfer, to training and leadership programs.
Total Compensation and Benefits Package: We want to keep our employees for a long time, so we offer competitive benefits, opportunities for flexible work arrangements, and programs to support well-being.
Equal Opportunities
Our greatest asset at FedEx is our people. We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness and respect to all regardless of who you are. We encourage you to apply even if you feel your experience does not align with all the aspects in the job description as you could be exactly who we need for this or another opportunity.
We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, veteran status or any other characteristic protected under national, state or local laws. We will reasonably accommodate team members and third parties with physical and mental disabilities.
" Please note that the Job will close at 12am on Posting Close date, so please submit your application prior to the Close Date"
Company:
INT FedEx Express Transportation and Supply Chain Services (India) Pvt. Ltd.
City:
Gurugram
Scheduled Weekly Hours:
48
Worker Type:
Regular
Posting Start Date
16-Aug-2026
Posting Close Date:
30-Aug-2026
Job Family:
FXE-MEISA: Customer Care Representative
Position Summary:
Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team members.
Interpersonal Skills;Written & Verbal Communication Skills;Team Working Skills;Microsoft Office & PC Skills;Problem Solving Skills
FedEx connects people and possibilities through our worldwide portfolio of shipping, transportation, e-commerce and digital supply chain services. For decades, we’ve been innovating to deliver more for you. Strengthening supply chains with our global network. Simplifying logistics. Enhancing tracking and visibility. And using data from every journey to make your experience better.
Our people are the foundation of our success, and FedEx has consistently ranked among the world’s most admired and trusted employers. We inspire our global workforce of more than 575,000 team members to remain absolutely, positively focused on safety, the highest ethical and professional standards, and the needs of their customers and communities.
Day one: 186 deliveries. Today: About 14.5 million.
Offices: 3650 Hacks Cross Rd, Memphis, TN 38125, US · Taurusavenue 111, Hoofddorp, North Holland 2132 LS, NL · 701 Waterford Way, Miami, Florida 33126, US
How many Customer Service & Support jobs are open in Gurgaon, India right now?
There are currently 608 open customer service & support positions in Gurgaon, India listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Gurgaon, India?
Companies currently hiring include Kotak Mahindra Bank, Genpact, SBI Card, NTT DATA North America, Alight Solutions, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Gurgaon, India?
Yes — 147 of the 608 open customer service & support positions offer remote or hybrid work (21 remote, 126 hybrid).
How do I apply for Customer Service & Support jobs in Gurgaon, India?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.