We are looking for a passionate and client-focused Client Experience Executive to join our growing team. The ideal candidate will serve as the primary point of contact for clients, ensuring a seamless and delightful expe…
Skills: Client Servicing, Account Management, Customer Success, Written Communication, Verbal Communication
We are looking for a passionate and client-focused Client Experience Executive to join our growing team. The ideal candidate will serve as the primary point of contact for clients, ensuring a seamless and delightful expe…
Skills: Client Servicing, Account Management, Customer Success, Written Communication, Verbal Communication
A bit about axiTrust. And the moonshot we are chasing! If "surety bond" did not ring an immediate bell, that is the problem and the opportunity. Every year, thousands of crores of MSME working capital sits locked inside …
A bit about axiTrust. And the moonshot we are chasing! If "surety bond" did not ring an immediate bell, that is the problem and the opportunity. Every year, thousands of crores of MSME working capital sits locked inside …
Our story At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.” Our Values: …
Skills: Customer Service, Verbal Communication, Written Communication, MS Office, Analytical Skills
Our story At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.” Our Values: …
Skills: Customer Service, Verbal Communication, Written Communication, MS Office Applications, Analytical Skills
The Customer Success Team is a key component of CADFEM's overall sales strategy. Our mission is to deliver exceptional financial results, measured in high subscription retention rates, by providing outstanding sales and …
Position Overview: Will be responsible for overseeing the management and processing of health/accidental/life insurance claims. This role involves ensuring accuracy, efficiency, and adherence to established guidelines an…
Skills: Claims processing, Health insurance, Customer service, Analytical skills, Problem-solving
Position Overview: Will be responsible for overseeing the management and processing of health/accidental/life insurance claims. This role involves ensuring accuracy, efficiency, and adherence to established guidelines an…
Skills: Claims Management, Health Insurance Knowledge, Customer Service, Analytical Skills, Problem Solving
Orange Business is here! About us Join us at Orange Business! We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiati…
Responsibilities and Duties: · The Project Coordinator needs to enable operations team to execute client requirements · Develop Standard Operating Procedures (SOPs) specific to the project and train the project team on t…
Skills: Waste management, Project coordination, Standard operating procedures, Client relationship management, Team management
Saahas Waste Management Private Limited
PC - Solid Waste Management - Munjal
Gurgaon, Haryana, India · On-site
Entry level
Responsibilities and Duties: · The Project Coordinator needs to enable operations team to execute client requirements · Develop Standard Operating Procedures (SOPs) specific to the project and train the project team on t…
Job description We are looking for a Business Development Associate to provide the necessary support to the sales team and facilitate the team’s activities to maximize performance. Roles& Responsibilities: · Generate lea…
What we want: We are looking for a Customer Success Manager to drive client satisfaction, retention, and revenue growth across our advertising and programmatic business. The role involves managing key publisher/advertise…
Skills: AdTech, Digital advertising, SSP, DSP, RTB
What we want: We are looking for a Customer Success Manager to drive client satisfaction, retention, and revenue growth across our advertising and programmatic business. The role involves managing key publisher/advertise…
Key Responsibilities Ensure smooth functioning of our multiple property/center services, vendor management, client support, and facility operations. Oversee and ensure smooth maintenance activities including plumbing, el…
Skills: Facility Management, Vendor Management, Client Support, Building Maintenance, HVAC
Lutron Electronics Co., Inc
CPS - Senior Specialist - Gurgaon
Gurgaon, Haryana, India · On-site
Senior
Overview We are looking for a highly motivated Experienced Professional to lead complex operational and project-driven responsibilities within our CPS function. This role requires strong ownership, cross‑functional colla…
Skills: Project management, Team leadership, AutoCAD, Lighting design, Process improvement
Posting Title: Business Development Manager - Secured Industry: Financial Services Salary: ₹3 - 5 L Work Experience: 1-3 years Summary We are seeking a dynamic and results-driven Business Development Manager - Secured to…
Skills: Business development, Field sales, Loan against property, Business loans, Customer acquisition
Orange Business is here! About us Join us at Orange Business! We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiati…
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Full-time
bachelor degree
Posted 74d ago
Apply by Jul 11
~40 hrs/week
Responsibilities
The role serves as the primary point of contact for clients to ensure a seamless experience from onboarding to post-implementation. Responsibilities include managing client relationships, resolving queries, and identifying opportunities for upselling Zoho products.
Requirements
Candidates need 1-2 years of experience in client servicing or customer success and a bachelor's degree in Business, Marketing, or IT. Strong communication skills and the ability to manage multiple client priorities are essential.
Full job description
We are looking for a passionate and client-focused Client Experience Executive to join our growing team. The ideal candidate will serve as the primary point of contact for clients, ensuring a seamless and delightful experience throughout their journey with ZoChord — from onboarding to post-implementation support.
Requirements
Build and maintain strong, long-term relationships with clients.
Proactively engage with clients to understand their needs, concerns, and feedback.
Ensure timely resolution of client queries and escalations.
Coordinate and facilitate smooth client onboarding for Zoho products and services.
Collaborate with the implementation team to ensure seamless project delivery.
Identify opportunities for upselling and cross-selling Zoho products and services.
Handle all client communication professionally via email, calls, and virtual meetings.
Coordinate internally with sales, implementation, and support teams for client requirements.
Required Skills & Qualifications
2-4 years of experience in client servicing, account management, or customer success.
Excellent written and verbal communication skills
Strong interpersonal skills with a client-first mindset
Ability to handle multiple clients and priorities simultaneously
Bachelor's degree in Business Administration, Marketing, IT, or a related field
Related keywords
ZohoClient ExperienceAccount ManagementCustomer SuccessClient OnboardingUpsellingCross-sellingClient Relationship ManagementCRMImplementation Support
ZoChord | Zoho Implementation & Business Transformation Services
ZoChord is a specialized vertical of Chord Technologies, focused on delivering end-to-end Zoho implementation and deployment services for businesses across industries. We help organizations seamlessly integrate core functions—Sales, Marketing, HR, Support, and Finance—into a unified Zoho ecosystem that drives efficiency, automation, and growth.
Backed by years of expertise in digital marketing and IT solutions, ZoChord bridges the gap between front-end growth strategies and back-end process optimization. From Zoho CRM deployment to custom integrations, workflow automation, and staff training, we ensure businesses achieve digital transformation that is simple, scalable, and impactful.
At ZoChord, we believe in the Zoho philosophy of making powerful business tools accessible and easy to use. Our role is not just that of a service provider but a growth partner, helping organizations streamline operations, improve collaboration, and scale with confidence.
🔹 Services We Offer:
- Zoho Consultation & Business Process Mapping
- Zoho CRM, People (HR), Desk (Support), Projects & Workplace Implementation
- Data Migration & System Optimization
- Workflow Automation & Custom API Integrations
- User Training & Ongoing Support
Industries We Serve:
Travel | Real Estate | Retail | Services | Product-Based Companies | SMEs
Partner with ZoChord to make business efficiency visible through the power of Zoho.
Offices: Gurugram, Haryana 122001, IN · Hyderabad, Telangana, IN · House No. 1726, First Floor, Sector 4, Near CCA School, Urban Estate, Gurugram, Haryana 122001, IN
zohoIT servicesZoho ImplementationZoho CRMCustom API Integrationsand Zoho One
How many Customer Service & Support jobs are open in Gurgaon, India right now?
There are currently 606 open customer service & support positions in Gurgaon, India listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Gurgaon, India?
Companies currently hiring include Kotak Mahindra Bank, Genpact, SBI Card, NTT DATA North America, Alight Solutions, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Gurgaon, India?
Yes — 152 of the 606 open customer service & support positions offer remote or hybrid work (22 remote, 130 hybrid).
How do I apply for Customer Service & Support jobs in Gurgaon, India?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.