Gurgaon, Haryana, India · On-site
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive …
Skills: Galileo GDS, Sabre GDS, Corporate Travel Booking, Client Service, International Travel Arrangement
Gurgaon, Haryana, India · On-site
About the company SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs o…
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Gurgaon, Haryana, India · On-site
About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asia's largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering except…
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Gurgaon, Haryana, India · On-site
Associate - Customer Care - Blended Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at…
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Gurgaon, Haryana, India · On-site
Our story At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.” Our Values: …
Skills: Customer Service, Verbal Communication, Written Communication, MS Office, Analytical Skills
Gurgaon, Haryana, India · Hybrid
Associate - Insurance - P&C Underwriting Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’…
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Gurgaon, Haryana, India · On-site
Join a Team That’s Passionate About Making Lives Better! At Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better,…
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Gurgaon, Haryana, India · Hybrid
Associate - Insurance - Life Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the fo…
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Gurgaon, Haryana, India · On-site
Associate - Customer Care - Non - Voice Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’r…
Skills: Account Maintenance, Banking Capital Markets, Claims Resolution, Customer Care, Customer Experience (CX)
Gurgaon, Haryana, India · On-site
Job Title: Sr. Quality Evaluator Job Description Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, prog…
Skills: Attention To Detail, Healthcare Terminology, Prior Authorization Workflows, Payer-Specific Guidelines, Analytical Thinking
Gurgaon, Haryana, India · On-site
POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to delive…
Skills: Guest Relations, Customer Service, Operational Processing, Reporting, Communication
Gurgaon, Haryana, India · On-site
POSITION SUMMARY Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests …
Skills: Guest Relations, Reservation Management, Communication Skills, Problem Solving, Customer Service
Gurgaon, Haryana, India · On-site
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Gurgaon, Haryana, India · On-site
About the company SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs o…
Skills: Complaints Handling, MS Office, Verbal Communication, Written Communication, Problem Solving
Gurgaon, Haryana, India · On-site
About the company SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs o…
Skills: Complaints Handling, MS Office, Verbal Communication, Written Communication, Problem Solving
Gurgaon, Haryana, India · On-site
At McCormick, we bring our passion for flavor to work each day. We encourage growth, respect everyone's contributions and do what's right for our business, our people, our communities and our planet. Join us on our quest…
Skills: HR Data Management, SuccessFactors Employee Central, SAP HCM, HR Reporting, Data Governance
Gurgaon, Haryana, India · On-site
<div><strong>About the Role</strong></div><div>Noise Junior is building products designed specifically for kids and their families. We're looking for a Customer Experience Intern to support customer interactions, review …
Skills: Customer Support, Review Management, Consumer Insights, Written Communication, Excel
Gurgaon, Haryana, India · Hybrid
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Skills: Verbal Communication, English Proficiency, Hindi Proficiency, Interpersonal Skills, Active Listening
Gurgaon, Haryana, India · On-site
About Us SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our cus…
Skills: Product Lifecycle Management, P&L Management, Competitive Analysis, Relationship Management, Problem Solving
Gurgaon, Haryana, India · On-site
Associate - Customer Care - Non - Voice Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’r…
Skills: Account Maintenance, Banking Capital Markets, Claims Resolution, Customer Care, Customer Experience (CX)
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Advise and arrange complex domestic and international travel for corporate business clients using various Global Distribution Systems. Collaborate with team members to mentor others and ensure compliance with travel policies and regulatory requirements.
Requires native expertise in Galileo and Sabre GDS with at least one year of experience in US, Asia, and corporate travel bookings. Candidates must possess strong professional communication skills and the flexibility to work afternoon shifts and weekends.
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
As a Travel Consultant, you’ll join our highly skilled team, providing outstanding service to our corporate business clients. We’re most proud of our warm and inclusive culture, innovation in the travel tech space, internal promotions, and career advancement opportunities. Most of our Traveler Care leadership started in this role, and you can find us in almost every other department at Amex GBT.
What You’ll Do
Advise and arrange travel for corporate business customers (both individuals and groups)
Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services
Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations
Use various Global Distribution Systems (GDSs), including Sabre, Apollo, Galileo and Amadeus. Training may be provided.
Must have Galileo experience.
Ensure compliance to customers’ agreed travel policy, service provider policies, and regulatory requirements
Use positive telephone service techniques and act on special customer requests
Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels
We look forward to sharing more detailed job functions and key performance indicators during the interview process.
What We’re Looking For
Passion for excellence in client service, including proactive anticipation of needs
Native Galileo and Sabre GDS expertise.
Minimum 1 year experience of US and Asia bookings.
Minimum 1 year experience in Corporate Travel bookings.
Chat-hub experience is preferred.
Professional communication (written and verbal)
Attention to detail
Act with integrity, and look after personal traveler information
Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation)
Resolving customer issues quickly and independently / with supplier
Teamwork and openness to feedback
Our Traveler Care team is a 24/7 operation. We have specific colleagues dedicated to the night shift, however, please be flexible and prepared to work afternoon shifts (12-8pm) and weekends.
Location
Gurgaon, India
Work and life: Find your happy medium at Amex GBT.
Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
And much more!
All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.
What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!
Great Ideas Travel
Business travel doesn’t just move people from A to B, it helps ideas and innovation move forward, too. And with the most valuable marketplace, software, and services in travel, there is nowhere they can’t go with American Express Global Business Travel. With us, your Great Ideas Travel. GBT Travel Services UK Limited (GBT UK) and its authorized sublicensees (including Ovation Travel Group, Egencia and CWT) use certain trademarks and service marks of American Express Company or its subsidiaries (American Express) in the “American Express Global Business Travel” and “American Express GBT Meetings & Events” brands and in connection with its business for permitted uses only under a limited license from American Express (Licensed Marks). The Licensed Marks are trademarks or service marks of, and the property of, American Express. GBT UK is a subsidiary of Global Business Travel Group, Inc. (NYSE: GBTG). American Express holds a minority interest in GBTG, which operates as a separate company from American Express.
Offices: 666 3rd Ave, New York, NY 10017, US · 5 Churchill Place, London, England E14 5, GB
There are currently 251 open customer service & support positions in Gurgaon, India listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Alight Solutions, Genpact, SBI Card, The Indian Hotels Company Limited (IHCL), American Express Global Business Travel, among others. Browse the listings above to see every active employer.
Yes — 47 of the 251 open customer service & support positions offer remote or hybrid work (9 remote, 38 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
