Gainesville, Georgia, United States · On-site
Job Overview: The Deduction Customer Account Representative is responsible for reviewing, validating, documenting, and resolving customer payment deductions in accordance with company policy, SOX compliance standards, an…
Skills: Accounts Receivable, Deduction Management, Financial Reporting, SOX Compliance, Analytical Skills
Gainesville, Georgia, United States · On-site
Job Overview: The Deduction Customer Account Representative is responsible for reviewing, validating, documenting, and resolving customer payment deductions in accordance with company policy, SOX compliance standards, an…
Skills: Accounts Receivable, Deduction Management, Financial Reporting, SOX Compliance, Analytical Skills
Gainesville, Georgia, United States · On-site
Company Description Domino’s began humbly in 1960, with a history of starting small but dreaming big, which remains at the core of our brand. Hard work, ambition, and a passion for pizza have always fed the power of what…
Skills: Customer Service, Order Processing, Inventory Management, Cash Handling, Basic Mathematics
Gainesville, Georgia, United States · On-site
Company Description Domino’s began humbly in 1960, with a history of starting small but dreaming big, which remains at the core of our brand. Hard work, ambition, and a passion for pizza have always fed the power of what…
Skills: Leadership, Business Acumen, People Management, Customer Service, Inventory Management
Gainesville, Georgia, United States · On-site
Company Description Domino’s began humbly in 1960, with a history of starting small but dreaming big, which remains at the core of our brand. Hard work, ambition, and a passion for pizza have always fed the power of what…
Skills: Customer Communication, Navigation, Time Management, Basic Mathematics, Inventory Management
Gainesville, Georgia, United States · On-site
Company Description Domino’s began humbly in 1960, with a history of starting small but dreaming big, which remains at the core of our brand. Hard work, ambition, and a passion for pizza have always fed the power of what…
Skills: People Management, Customer Service, Inventory Management, Multitasking, Staffing
Gainesville, Georgia, United States · On-site
$15/hr–$17/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. Whethe…
Skills: Customer Service, Beverage Preparation, Cash Handling, Interpersonal Skills, Teamwork
Gainesville, Georgia, United States · On-site
$19/hr–$21/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a s…
Skills: Leadership, Customer Service, Cash Handling, Team Coordination, Oral Communication
Gainesville, Georgia, United States · On-site
AutoZone’s store teams are the frontline of WOW! Customer Service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers …
Skills: Customer Service, Sales, Automotive Parts Knowledge, Communication, Inventory Management
Gainesville, Georgia, United States · On-site
Job Description What is a Salesperson? Entry level sales position capable of supporting the DIY business and achieve our sales and service objectives. The role has good knowledge of store systems, basic automotive system…
Skills: Sales, Customer Service, Automotive Systems Knowledge, Inventory Management, POS Systems
Gainesville, Georgia, United States · On-site
The Selling Flex Associate delivers a positive customer experience by providing excellent service through building relationships, assisting with merchandise selection, making product recommendations, and processing trans…
Skills: Customer Service, Suggestive Selling, Transaction Processing, Merchandise Presentation, Relationship Building
Gainesville, Georgia, United States · On-site
The Sales Associate delivers a positive customer experience by providing excellent service through building relationships, assisting with merchandise selection, making product recommendations, and processing transactions…
Skills: Customer Service, Suggestive Selling, Transaction Processing, Merchandise Presentation, Relationship Building
Gainesville, Georgia, United States · On-site
$18/hr–$20/hr
Description Are you looking to make a difference in your community? LifeSouth Community Blood Centers is looking for enthusiastic, team-oriented, and goal-driven, individuals to join the team as a Phlebotomist in Gainesv…
Skills: Phlebotomy, Blood Collection, Donor Eligibility Screening, Customer Service, Computer Proficiency
Athens, Georgia, United States · On-site
$26/hr–$30/hr
Customer Service Representative - Bilingual Pay from $26 to $30 per hour with significant growth and earning potential! Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Fast, friendly and customer focuse…
Skills: Bilingual English/Spanish, Customer Service, Problem Solving, Communication Skills, Order Processing
Gainesville, Georgia, United States · On-site
$15/hr–$19/hr
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Customer Service, Cash Handling, Inventory Management, Retail Sales, Communication
Athens, Georgia, United States · On-site
$25/hr–$30/hr
Customer Service Representative Pay from $25 to $30 per hour with significant growth and earning potential! Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Fast, friendly and customer focused. As a Ulin…
Skills: Customer Service, Problem Solving, Communication, Order Processing, Account Management
Athens, Georgia, United States · On-site
$25/hr–$30/hr
Customer Support Specialist Pay from $25 to $30 per hour with significant growth and earning potential! Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Fast, friendly and customer focused. As a Uline Cu…
Skills: Customer Service, Problem Solving, Communication, Order Processing, Account Management
Gainesville, Georgia, United States · On-site
Job Category: Food Services & Dietetics Work Shift/Schedule: 8 Hr Morning - Afternoon Northeast Georgia Health System is rooted in a foundation of improving the health of our communities. About the Role:Job Summary Repor…
Skills: Beverage Preparation, Food Production, Cash Handling, Customer Service, Recipe Adherence
Gainesville, Georgia, United States · On-site
Job Category: Public Safety & Security Work Shift/Schedule: Varies Northeast Georgia Health System is rooted in a foundation of improving the health of our communities. About the Role:Job Summary Performs all required du…
Skills: Customer Service, Visitor Management, Verbal De-escalation, Surveillance, Access Control
Gainesville, Georgia, United States · On-site
Overview Location: Towne Creek Why Highmark Residential? Because every position is considered critical to Highmark’s success and reputation, we take care to employ those who aspire to become the best in their field. Thos…
Skills: Leasing, Marketing, Customer Service, Sales, Lease Processing
Gainesville, Georgia, United States • On-site
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The role is responsible for validating and resolving customer payment deductions while ensuring compliance with SOX standards and financial reporting. It involves collaborating with cross-functional teams to reconcile accounts receivable and manage dispute resolutions.
Candidates should ideally have over 2 years of experience in accounts receivable or deduction management and proficiency in APPX or similar ERP systems. Strong analytical skills and familiarity with SOX compliance are highly preferred.
Job Overview:
The Deduction Customer Account Representative is responsible for reviewing, validating, documenting, and resolving customer payment deductions in accordance with company policy, SOX compliance standards, and financial reporting expectations. This role works cross-functionally with teams including Collections, Order Entry, Sales, Plant Operations, and Logistics to ensure accurate accounts receivable reconciliation and effective deduction management.
Essential Duties and Responsibilities:
Deduction Validation & Categorization
• Analyze BOLs, invoices, customer portals, and account notes to determine deduction legitimacy and then categorize claims as Authorized expenses or Unauthorized and due for repay. Record validated deductions in our expense module with appropriate short pay codes and supporting documentation while recoding invalid deduction for repay on the aging and executing appropriate collections process via customer portals, tickets, or email.
Prioritization & Pre-Processing
• Triage aged transactions based on value thresholds and days aged, maintain a consistent follow-up cadence and collaborate with internal teams and management to resolve bottlenecks on target accounts.
Cross-Functional Collaboration
• Partner with Order Entry (OE) and Collection (COL) teams to resolve purchase order and invoice discrepancies as well as coordinate with Sales Representatives to validate promotional claims. Additionally engage Plant and Logistics teams to address disputes related to pallet fines, short shipments, and IVR errors and escalate high-value or delayed deductions to AOC management or executive leadership as needed.
Reporting & Documentation
• Accurately record deduction notes and maintain account SOPs for transparency, team coverage, and present deduction summaries / resolution status during profile review meetings.
System Navigation & Tools
• Utilize APPX tools for AR reporting, transaction notes, expense entries, and historical adjustments, as well as access shared inboxes and public drive folders for supporting documentation.
Compliance & Approvals
• Ensure adherence to SOX compliance standards, including proper approval of expenses based on dollar thresholds.
Continuous Improvement & Success Tracking
• Share successful dispute resolutions and insights across the AR team as well as identify and replicate best practices in deduction prevention and recovery. Additionally, participate in training sessions and contribute to process optimization initiatives.
Language Skills:
Ability to read, analyze, and interpret common information, reports, and other documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or company representatives. Ability to effectively present information to management.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to walk, stand for long periods of time, sit, and talk or hear. The employee frequently is required to use hands and fingers, to handle or feel, sit for long periods of time, stand frequently, bend, squat, reach, and turn to access files and office equipment. Must be able to lift up to 50 pounds. May be required to push or pull with a dolly or pallet jack up to 500 lbs.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Field positions will be exposed to various unfamiliar conditions where Personal Protective Equipment (PPE) must be worn, and which may include, but are not limited to: manufacturing and warehouse plants, and other venues as directed by a team member. The noise level in the work environment is usually moderate, but increases significantly in warehouse and manufacturing plants.
Minimum Qualifications:
Deductions are processed accurately and in a timely manner, with aged accounts receivable reduced through proactive engagement and collaboration. Ensure documentation is audit-ready and supports internal reviews, as well as celebrate recovery wins and patterns that promote team learning and improvement.
• 2+ years of experience in accounts receivable, deduction management, or related financial operations preferred.
• Strong analytical skills and attention to detail.
• Proficiency in APPX or similar ERP systems.
• Excellent communication and collaboration skills.
• Familiarity with SOX compliance standards is a plus.
Shasta Beverages, Inc. provides equal employment opportunities to all applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender, genetics, gender identity, disabled veterans, or sexual orientation.
Feelin’ Like a Faygo! In 1907, two Russian immigrants, Ben and Perry Feigenson, created a piece of Detroit history by opening Faygo’s first facility. More than a century later, Faygo is still located in Detroit and proudly produces such popular soft drinks as Red Pop and Rock and Rye, along with a complete line of carbonated and non-carbonated beverages. Faygo Beverages, Inc. has been part of the National Beverage family since 1987. National Beverage Corp. As the fourth largest branded soft-drink company in the U.S., National Beverage proudly refreshes America. Innovation is the essential ingredient in the flavorful variety of beverages we lovingly invent and create – including such iconic favorites as Shasta® and Faygo® soft drinks, Everfresh juices®, LaCroix® sparkling waters and Rip It® energy drinks.
Offices: 3579 Gratiot Avenue, Detroit, MI 48207, US
There are currently 280 open customer service & support positions in Gainesville, GA listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Domino's, AutoZone, Northeast Georgia Health System, Uline, DICK'S Sporting Goods, among others. Browse the listings above to see every active employer.
Yes — 8 of the 280 open customer service & support positions offer remote or hybrid work (5 remote, 3 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
