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Associate Banker, 30 Hours, Frisco, TX Area - Multiple Locations
Frisco, Texas, United States · On-site
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Full-time
Posted 3d ago
~40 hrs/week
Responsibilities
The concierge will greet residents and visitors while providing anticipatory service to ensure a smooth and hospitable living experience. Responsibilities also include managing package logs, monitoring security cameras, and coordinating various resident requests such as reservations and transportation.
Requirements
Candidates must have at least two years of hospitality experience and possess excellent communication and interpersonal skills. The role requires a professional appearance, the ability to work flexible schedules, and a proactive approach to problem-solving.
Full job description
Stratton Amenities is a full-service concierge solution providing luxury, hotel-style front desk concierge services for upscale apartments and condominium buildings. Our mission is to create the most hospitable experience for our associates, residents and clients.
We are seeking engaging, energetic, friendly, and professional individuals to provide outstanding service for our residents and guests in our luxury residential high-rise. The ideal candidate is passionate about providing exceptional hospitality and guest experiences.
We offer a fun work environment, competitive pay and exciting rewards based on performance and accomplishments.
Shifts: Open availability Full-Time
Position Requirements
Excellent verbal and written communication skills
Excellent problem-solving skills
Takes pride and ownership in the position and property
Ability to listen and react quickly to residents’ and guests’ requests in a genuine manner
Have at least two year of hospitality experience
Possess amazing interpersonal skills and exceptional guest service abilities
Be organized, proactive, productive and self-motivated showing a positive attitude
Maintain a neat and professionally well-groomed appearance
Think clearly, quickly and efficiently and make concise decisions even under pressure
Main Responsibilities
Greet and direct residents and visitors with a pleasant attitude
Exceed residents' and guests' expectations by providing anticipatory service and ensuring smooth accommodation
Cultivate and retain cohesive relationships with residents, vendors and contractors
Professional telephone etiquette and message delivery
Monitor lobby and surveillance cameras and patrol property to ensure resident safety and security
Assist in the scheduling and completion of all amenities’ requests including local transportation, residents’ move-ins, dinner reservations, pet walking, dry-cleaning pick-ups and drop-offs, event planning, grocery and package delivery, housekeeping, etc.
Ability to maintain confidentiality
Must be able to work flexible schedules including nights, weekends and holidays
Experience Requirements:
Experience in hospitality or upscale customer service or retail
Must have experience delivering exceptional service
Stratton Amenities is an equal opportunity employer. We strongly believe diversity and inclusion are essential to making connections in a culture of service.
A full-service concierge solution providing luxury, hotel-style services to a variety of properties. #ACultureOfService
Industry
Hospitality
Company size
201-500 employees
Founded
2015
Headquarters
Frisco, Texas
LinkedIn followers
3,036
Stratton Amenities is a full-service concierge solution providing luxury, hotel-style services to a variety of properties including but not limited to, mixed-use, multifamily, condominium, and commercial properties. Our drive for excellence and passion for hospitality empowers our associates to always be committed to providing quality service and unparalleled support so residents and guests can have a memorable experience.
> Customizable to fit the needs of our clients and resolve their unique challenges.
> Boost resident engagement and satisfaction by enhancing their living experience with our value-adding services that will ultimately increase resident retention.
> Our clients will gain peace of mind by safeguarding their property.
> Top-notch training and continuous development to all our associates to ensure efficient, consistent, and professional service.
Offices: 12530 Lebanon Rd, 206, Frisco, Texas 75035, US
Building and personnel servicesManagement and consulting
How many Customer Service & Support jobs are open in Frisco, TX right now?
There are currently 1,156 open customer service & support positions in Frisco, TX listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Frisco, TX?
Companies currently hiring include Anderson Merchandisers, Omni Hotels & Resorts, Albertsons Companies, Great Clips Inc., Starbucks, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Frisco, TX?
Yes — 93 of the 1156 open customer service & support positions offer remote or hybrid work (23 remote, 70 hybrid).
How do I apply for Customer Service & Support jobs in Frisco, TX?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.