Omni PGA Frisco Resort & Spa Omni PGA Frisco Resort blends the warmth of Texas hospitality with refined comfort. Guests can unwind in one of 500 thoughtfully designed rooms and suites, or embrace the spirit of the Lone S…
Omni PGA Frisco Resort & Spa Omni PGA Frisco Resort blends the warmth of Texas hospitality with refined comfort. Guests can unwind in one of 500 thoughtfully designed rooms and suites, or embrace the spirit of the Lone S…
Skills: Bar setup, Stocking, Cleaning, Glassware maintenance, Food menu knowledge
Omni Frisco Hotel at the Star The Omni Frisco Hotel at The Star is more than just the official hotel of the Dallas Cowboys, it’s the social hub for great food, fun and nightlife. This 16-story hotel features 300 be…
Skills: Banquet setup, Event support, Cleaning, Heavy lifting, Time management
Omni Frisco Hotel at the Star The Omni Frisco Hotel at The Star is more than just the official hotel of the Dallas Cowboys, it’s the social hub for great food, fun and nightlife. This 16-story hotel features 300 be…
Skills: Customer service, Communication skills, Microsoft Office Suite, Problem-solving, Multi-tasking
Omni PGA Frisco Resort & Spa Omni PGA Frisco Resort blends the warmth of Texas hospitality with refined comfort. Guests can unwind in one of 500 thoughtfully designed rooms and suites, or embrace the spirit of the Lone S…
Skills: Golf knowledge, Customer service, Equipment maintenance, Facility cleaning, Communication
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. Whethe…
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a s…
Skills: Leadership, Customer service, Team management, Cash handling, Food preparation
Pandora @ Stonebriar As the largest jewellery brand in the world, we a give a voice to millions of people’s loves every day. Our beautiful products empower people all around the world to express themselves. We are proud …
At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with the best team in mental healthc…
Skills: Customer service, Multitasking, Communication skills, Microsoft Office, EMR software
Leasing Consultant Position Type: Full time Weekly Scheduled Hours: 40 State: Texas City: Frisco Zip Code: 75033 Total Base Pay Range: $37,500.00 - $52,500.00 Overview: Vivmark Residential exists to set the mark for what…
Skills: Customer service, Sales, Marketing, Property management software, Microsoft Office Suite
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Customer service, Team leadership, Inventory management, Merchandising, Deductive reasoning
Territory Retail Lead - Bozeman, MT - Retention Bonus!
Frisco, Texas, United States · On-site
Entry level
WE ARE LOOKING FOR GREAT PEOPLE TO JOIN OUR TEAM- just like you! Our associates have a lot in common. They have great interpersonal skills, enjoy working independently, are self-motivated, and have a relentless drive. Di…
Skills: Supervision, Sales, Merchandising, Training, Customer service
WE ARE LOOKING FOR GREAT PEOPLE TO JOIN OUR TEAM- just like you! Our associates have a lot in common. They have great interpersonal skills, enjoy working independently, are self-motivated, and have a relentless drive. Di…
WE ARE LOOKING FOR GREAT PEOPLE TO JOIN OUR TEAM- just like you! Our associates have a lot in common. They have great interpersonal skills, enjoy working independently, are self-motivated, and have a relentless drive. Di…
Skills: Supervision, Team development, Sales, Merchandising, Customer service
WE ARE LOOKING FOR GREAT PEOPLE TO JOIN OUR TEAM- just like you! Our associates have a lot in common. They have great interpersonal skills, enjoy working independently, are self-motivated, and have a relentless drive. Di…
WE ARE LOOKING FOR GREAT PEOPLE TO JOIN OUR TEAM- just like you! Our associates have a lot in common. They have great interpersonal skills, enjoy working independently, are self-motivated, and have a relentless drive. Di…
Skills: Supervision, Team development, Sales, Merchandising, Customer service
WE ARE LOOKING FOR GREAT PEOPLE TO JOIN OUR TEAM- just like you! Our associates have a lot in common. They have great interpersonal skills, enjoy working independently, are self-motivated, and have a relentless drive. Di…
Skills: Supervision, Sales, Merchandising, Customer service, Training
HEI Hotels & Resorts
Room Attendant
Frisco, Texas, United States · On-site
Entry level
About Us The Sheraton Stonebriar just finished a multi-million dollar rooms renovation! The property is located less than a mile from numerous corporate headquarters including Toyota, JPMorgan Chase and Boeing, famed sho…
Skills: Cleaning, Sanitizing, Bed making, Vacuuming, Dusting
WE ARE LOOKING FOR GREAT PEOPLE TO JOIN OUR TEAM- just like you! Our associates have a lot in common. They have great interpersonal skills, enjoy working independently, are self-motivated, and have a relentless drive. Di…
Skills: Supervision, Sales, Merchandising, Customer service, Training
Job Type: Temporary (Fixed Term) (Seasonal) Work Location: Best Buy 1773 - Frisco, TX 75033 Overview: 2020 Companies, in partnership with our client, Meta, are now hiring part-time Seasonal Meta Sales Specialists! Pay: $…
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Full-time
Posted 9d ago
~40 hrs/week
Responsibilities
The Front Desk Agent is responsible for providing a five-star welcome and departure experience while managing guest accounts and resolving inquiries. They act as resort ambassadors, coordinating with various departments to ensure seamless guest services and accurate record-keeping.
Requirements
Candidates must possess strong communication skills, the ability to perform accurate mathematical calculations, and proficiency in computer systems. Previous customer service experience is required, with hotel front desk and cashiering experience strongly preferred.
Full job description
Omni PGA Frisco Resort & Spa
Omni PGA Frisco Resort blends the warmth of Texas hospitality with refined comfort. Guests can unwind in one of 500 thoughtfully designed rooms and suites, or embrace the spirit of the Lone Star State in one of 10 private ranch houses. With four shimmering pools—including an adults-only rooftop infinity pool—plus the serene Mokara Spa and 13 unique food and beverage destinations, every stay is an experience to savor. Whether you're planning a weekend retreat or marking a special occasion, this is Frisco at its most unforgettable.
This team member is responsible for providing a five-star welcome and departure experience to each guest, as well as, serving as ambassadors throughout the guest’s stay. Front Desk Agents make the first impression upon our guests by extending a warm welcome, providing information about the resort and local area, and offering our full range of upscale resort amenities and services to them. Front Desk Agents are also responsible for settling guest accounts upon check-out, resolving guest issues and completing special requests. They work closely with all hotel departments especially our Concierge, Bell-Door and Ideal Services teams. Must be able to work shifts overnight.
This is an ideal opportunity for someone who wants to grow in the industry and make their mark!
Responsibilities:
Process guest check-ins and check-outs according to Omni’s Moments of Service and Standard Operating Procedures.
Empathetically listen to guest inquiries and provide appropriate responses.
Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.).
Block rooms in the computer and follow through on designated requirements.
Pre-register designated guests and prepare key packets.
Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery).
Maintain confidentiality of all guests and hotel information.
Employ attention to detail in order to ensure security of guest room access.
Understand and execute all Omni accounting standards ensuring accurate settlement of folios, routing of charges and adjustments.
Maintain guest history files on all guests.
Accommodate room changes expediently.
Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation. Follow up to ensure completion and guest satisfaction.
Issue safe deposit boxes to guests and ensure security of key.
Monitor, send and distribute guest faxes.
Generate, print and distribute daily and weekly reports.
Resolve discrepancies on the room status report with Housekeeping.
Maintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages and promotions.
Qualifications:
Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone.
Ability to accurately and efficiently input information into computer systems.
Ability to work cohesively with co-workers both within and outside of your department.
Ability to compute accurate mathematical calculations.
Ability to think clearly, quickly and make concise decisions.
Ability to prioritize, organize and follow up.
Ability to work well under pressure, dealing with many arrivals and departures within a short period of time.
Ability to stand for entire shift.
Previous customer service experience.
Previous hotel front desk experience is strongly preferred.
Previous cashiering experience is preferred.
Fluency in a foreign language is preferred.
Previous guest relations training is preferred.
Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: [email protected].
Omni Hotels and Resorts creates genuine, authentic guest experiences at 50 distinctive luxury hotels and resorts in leading business gateways and leisure destinations across North America.
From exceptional golf and spa retreats to dynamic business settings, each Omni Hotel and Resort showcases the local flavor of the destination while featuring four-diamond services, signature restaurants, Wi-Fi connectivity and unique wellness options. Known for its award-winning, personalized service, Omni Hotels leaves a lasting impression with every customer interaction, with a heightened level of recognition and rewards delivered through its Select Guest loyalty program and the company's "Power of One" associate empowerment program.
Offices: 4001 Maple Ave, Dallas, TX 75219, US
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How many Customer Service & Support jobs are open in Frisco, TX right now?
There are currently 1,156 open customer service & support positions in Frisco, TX listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Frisco, TX?
Companies currently hiring include Anderson Merchandisers, Omni Hotels & Resorts, Albertsons Companies, Great Clips Inc., Starbucks, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Frisco, TX?
Yes — 93 of the 1156 open customer service & support positions offer remote or hybrid work (23 remote, 70 hybrid).
How do I apply for Customer Service & Support jobs in Frisco, TX?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.