Overview A General Manager is generally responsible for providing strong, positive leadership to his/her team to deliver great and friendly guest experiences, operational excellence and for helping to build profitable to…
Skills: Leadership, Operational Excellence, Financial Management, Team Training, Guest Experience
Job ID: 17864 Alternate Locations: Newell Brands is a leading consumer products company with a portfolio of iconic brands like Graco®, Coleman®, Oster®, Rubbermaid®, Sharpie® and Yankee Candle® - and 24,000 talented team…
Skills: Customer Service, Sales Growth, Product Knowledge, Inventory Management, Communication
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Be honest! Who doesn’t like to drive around in their car, listen to music and get paid for it! Marco’s Pizza is the premier pizza franchise in the United States and looks for friendly, customer service oriented people wh…
Skills: Customer service, Safe driving, Time management, Communication, Reliability
Michaels Stores
Retail - Custom Frame Designer, Part Time
Erie, Pennsylvania, United States · On-site
Entry level
Store - ERIE, PA Build customer relationships while creating a memorable framing solution for their art. Help customers shop our store and be able to find what they’re looking for. Provide a safe, clean and clutter-free …
Overview An Assistant Restaurant Manager is generally responsible for supporting the Restaurant Manager, Shift leaders and Team. They performs all duties of the Restaurant Manager in their absence. Primary duties general…
Skills: Leadership, Team Training, Operational Excellence, Guest Experience Management, Inventory Control
Primary Office Location:711 State Street. Erie, Pennsylvania. 16501. Join our team. Make a difference - for us and for your future. Position Title: Relationship Banker Business Unit: Retail Reports to: Varies Based on As…
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Division or Field Office: Sales & Marketing Division Department of Position: Sales Plng & Agency Rltns Dept Work from: Home (within assigned territory) Salary Range: $56,367.00 - $90,040.00 * salary range is for this lev…
Description The Erie Food Co-op is a community-owned grocery store. Our focus and mission each day is to provide the best possible customer experience for each and every person who comes through our doors in order to sup…
Skills: Staff leadership, Communication, Organizational skills, Decision-making, Attention to detail
About us Established in 1983 in a small Sanibel Island boutique filled with artfully stylish pieces, Chico’s has evolved to inspire accomplished women to embrace and express their individuality through effortless chic an…
Store 2743202: 1655 West Bayfront Pkwy, Erie, Pennsylvania 16505 Shift Availability Days & Evenings Time Type Part time ESSENTIAL DUTIES: The position includes, but is not limited to, the following essential job duties, …
Skills: Customer service, Cash handling, Inventory management, Cleaning, Communication
Requisition Number: 230201 Job Description Are you ready to launch your career in sales and be another reason Cintas, a growing Fortune 500 company, has been named to both FORTUNE’s World’s Most Admired Companies and Sel…
shift supervisor - Store# 68381, ASBURY, WEST RIDGE ROAD
Erie, Pennsylvania, United States · On-site
$19/hr–$21/hr
Entry level$2.6B raised
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a s…
Skills: Leadership, Customer service, Team coordination, Cash handling, Food preparation
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a s…
Skills: Leadership, Customer service, Team coordination, Cash handling, Food preparation
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. Whethe…
Skills: Customer service, Food preparation, Beverage preparation, Cash handling, Communication
Kirkland's
* Sales Leader - Kirkland's Home - Part Time
Erie, Pennsylvania, United States · On-site
Entry level$42M raised
Overview The Sales Leader is customer obsessed with strong product knowledge and visual presentation skills. Implements and follows the store business plans and ensures operational processes are executed through collabor…
* Temp/Seasonal Stock Team Member - Kirkland's Home
Erie, Pennsylvania, United States · On-site
Entry level$42M raised
Overview The primary responsibility of a Stock Team Member is to assist with freight flow process, backroom organization, salesfloor replenishment, and price changes. This position requires a high level of organization a…
Overview The primary responsibility of a Sales Associate is to provide an exceptional shopping experience to every customer utilizing Kirkland’s Home customer service model while assisting with all aspects of operations …
Full Time - Sales Associate - Building Materials - Closing
Erie, Pennsylvania, United States · On-site
Entry level$22B raised
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This is an excellent role for…
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Full-time
bachelor degree
Posted 3d ago
~40 hrs/week
Responsibilities
The General Manager is responsible for leading the restaurant team to deliver excellent guest experiences and operational excellence. They oversee daily operations, manage profitability, and ensure compliance with brand standards and safety laws.
Requirements
Candidates should have previous leadership experience in retail, restaurant, or hospitality and basic computer and math skills. A college degree is preferred, and fluency in English is required.
Full job description
Overview
A General Manager is generally responsible for providing strong, positive leadership to his/her team to deliver great and friendly guest experiences, operational excellence and for helping to build profitable top line sales of a single restaurant. They are responsible for the overall operation of the restaurant according to Dunkin’ standards, franchisee policies and procedures and in compliance with all applicable laws.
Responsibilities Include:
Able to perform all responsibilities of restaurant team members
Lead team meetings
Deliver training to restaurant team members
Ensure Brand standards, recipes and systems are executed
Create and maintain a guest focused culture in the restaurant
Review guest feedback results and implement action plans to drive improvement
Communicates restaurant priorities, goals and results to restaurant team members
Execute new product roll-outs including training, marketing and sampling
Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws
Control costs to help maximize profitability
Completion of inventory on a periodic basis as determined by Franchisee
Completion of weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards
Completion of DCP and other vendor orders
Conduct self-assessments and corresponding action plans
Ensure restaurant budget is met as determined by Franchisee
Manages cash over/short in restaurant and ensures team members are following franchisee’s cash management policies
Engages with Dunkin’ Brands Field Operations team as appropriate
Management Responsibilities Include:
Recruit, hire, onboard and develop restaurant team members
Plan, monitor, appraise and review employee performance
Coach restaurant team members to drive sales, improve profitability and guest satisfaction
Education/Experience:
Basic computer skills
Fluent in spoken and written English
Basic math and financial management
Previous leadership experience in retail, restaurant or hospitality
College Degree preferred
Key Competencies
Strong analytical skills and business acumen
Works well with others in a fun, fast-paced team environment
On time, demonstrates honesty and a positive attitude
Willingness to learn and embrace change
Ability to train and develop a team
Guest focused
Time Management
Problem solving
Motivating others
Physical Demands/Working Conditions:
Standing on feet
Repetitive motion including bending, stooping and reaching
Dunkin' Donuts LLC, trading as Dunkin' since 2019 in some markets, is an American multinational coffee and donut company, as well as a quick service restaurant. It was founded by Bill Rosenberg in Quincy, Massachusetts, in 1950.
Consumer GoodsHospitalityRetailFood and BeverageCustomer Service
How many Customer Service & Support jobs are open in Erie, PA right now?
There are currently 523 open customer service & support positions in Erie, PA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Erie, PA?
Companies currently hiring include Country Fair, Inc., CVS Health, Lowe's Companies, Inc., PNC, UPMC, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Erie, PA?
Yes — 19 of the 523 open customer service & support positions offer remote or hybrid work (14 remote, 5 hybrid).
How do I apply for Customer Service & Support jobs in Erie, PA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.