Eagan, Minnesota, United States · Hybrid
$106k–$198k/yr
The Medium Law Renewal Specialist is responsible for increasing Westlaw revenue, usage and market share in assigned law firm accounts by utilizing skills related to legal research, training, sales and marketing. You will…
Skills: Legal Research, Sales, Marketing, Negotiation, Customer Relationship Management
Eagan, Minnesota, United States · Hybrid
$63k–$88k/yr
Job Description Summary Responsible for training and onboarding of new staff, and supervising service and dispatch staff. In addition to building and maintaining effective customer service for all internal and external E…
Skills: Staff Supervision, Onboarding, Dispatch Management, Customer Service, Workflow Development
Eagan, Minnesota, United States · On-site
Job Overview Fairview has an immediate opening for an In Clinic Visit Facilitator to join our Primary Care team in Eagan, MN. This is a 0.8 FTE (64 hours per two weeks pay period), benefits-eligible opening. Clinic Hours…
Skills: Customer Service, Medical Documentation, Patient Communication, Vitals Collection, Scheduling
Eagan, Minnesota, United States · On-site
Inactivated 7/31/2023 Reactivated 10/1/2023 Inactivated 2/7/2025 Reactivated 6/4/2025 for BTS Inactivated 2/10/2026 Reactivated 6/29/2026 for BTS
Skills: Sales, Customer Service, Retail Operations
Eagan, Minnesota, United States · On-site
For more than 70 years, Walser Automotive Group has put people first: our customers, our employees, and our communities. As a family-owned, family-run company, we’ve grown to 29 dealerships representing 26 brands across …
Skills: Manual Transmission Driving, Parts Delivery, Tire Mounting and Balancing, Shop Maintenance, Customer Service
Eagan, Minnesota, United States · On-site
$14/hr–$17/hr
Retail Sales Associate – Part-time We invest in our people and continuously work towards fostering an inspirational, inclusive, and innovative culture, so that every team member has a true sense of belonging. We help peo…
Skills: Customer Service, Retail Sales, Cash Handling, Visual Merchandising, Consultative Selling
Eagan, Minnesota, United States · Hybrid
$105k–$115k/yr
Our mission at the Minnesota Vikings is to Advance the Vikings legacy through the passionate pursuit of excellence. We strive to achieve, we put the team first, we seek to learn, we exhibit high character, and we are com…
Skills: Hospitality Strategy, Guest Experience Design, Relationship Management, Team Leadership, Service Standards
Eagan, Minnesota, United States · On-site
$11/hr–$16/hr
YOUR ROLE As a part-time Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes in the store with an amazing shopping experience, making their day better than before they came…
Skills: Customer Engagement, Sales, Product Knowledge, Problem Solving, Teamwork
Eagan, Minnesota, United States · On-site
YOUR ROLE As a part-time Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes in the store with an amazing shopping experience, making their day better than before they came…
Skills: Customer Engagement, Sales, Product Knowledge, Problem Solving, Teamwork
Eagan, Minnesota, United States · On-site
$24/hr–$26/hr
Job DetailsJob Location: Eagan - Eagan, MN 55121Salary Range: $24.00 - $26.00 HourlyHeavy Duty Tire Technician Why Join Us? At Bauer Built, we’ve been rooted in the Midwest for generations, providing a level of ser…
Skills: Tire Inspection, Mounting and Balancing, Customer Service, Troubleshooting, Heavy Lifting
Eagan, Minnesota, United States · Remote OK
$93k–$173k/yr
Thomson Reuters is transforming the legal industry with unmatched legal content, expertise, and innovative AI technology. Thomson Reuters acquired a leading AI startup, Casetext in 2023 and scaled up to become one of the…
Skills: Customer Success Management, Strategic Relationship Building, Legal Technology, AI Workflow Design, Change Management
Eagan, Minnesota, United States · On-site
$21/hr–$21/hr
Job DetailsJob Location: Eagan, MN 55122Position Type: Full TimeSalary Range: $21.00 - $21.00 HourlyJob Category: Retail At Portland Leather Goods, we love people, and people love, Love, LOVE our bags. We are CUSTOMER OB…
Skills: Retail Leadership, Customer Service, POS Systems, Cash Handling, Inventory Management
Eagan, Minnesota, United States · On-site
$24/hr–$24/hr
Job DetailsJob Location: Eagan, MN 55122Position Type: Full TimeEducation Level: High SchoolSalary Range: $24.00 - $24.00 HourlyTravel Percentage: NoneJob Shift: AnyJob Category: Retail At Portland Leather Goods every em…
Skills: Retail Management, Customer Service, Store Operations, Leadership, Staff Mentoring
Eagan, Minnesota, United States · On-site
$11/hr–$14/hr
About us Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsman…
Skills: Selling Competence, Styling Expertise, Customer Service, Verbal Communication, Technological Competency
Saint Paul, Indiana, United States · On-site
$20/hr–$24/hr
You’ve invested a lot of time and energy in your education. Now you want the chance to make your mark. We offer challenging opportunities for you to learn and grow professionally. In our programs, you’ll be immersed in a…
Skills: Prescription Fulfillment, Patient Counseling, Immunization Administration, Pharmacy Operations, Medical History Review
Eagan, Minnesota, United States · On-site
$20/hr–$24/hr
You’ve invested a lot of time and energy in your education. Now you want the chance to make your mark. We offer challenging opportunities for you to learn and grow professionally. In our programs, you’ll be immersed in a…
Skills: Prescription Fulfillment, Patient Counseling, Immunization Administration, Pharmacy Operations, Medical History Review
Eagan, Minnesota, United States · On-site
Introduction to the Job As a Field Service Engineer, you play a direct role in keeping advanced semiconductor systems running at peak performance. Your work enables the production of microchips that power everyday techno…
Skills: Technical Troubleshooting, Data Analysis, Preventive Maintenance, Corrective Maintenance, Customer Communication
Eagan, Minnesota, United States · On-site
Supports in the direction of all in-store activities to achieve sales and profitability targets, by providing a positive shopping experience to our customers, through the effective execution of the selling and service cu…
Skills: Customer Service, Sales, POS Systems, Visual Merchandising, Communication
Eagan, Minnesota, United States · On-site
Supports in the direction of all in-store activities to achieve sales and profitability targets, and to ensure long-term business growth in accordance with company philosophy and established policies and procedures. The …
Skills: Sales Leadership, KPI Management, Staff Coaching, Customer Service, Visual Merchandising
Eagan, Minnesota, United States · On-site
SALLY BEAUTY ADVISOR: Job Description: By working at Sally Beauty, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hai…
Skills: Customer Service, Sales, Product Recommendation, Merchandising, Inventory Management
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The Renewal Specialist is responsible for increasing Westlaw revenue and market share within medium law firm accounts through consultative sales and relationship building. This includes providing high-impact training, managing renewals, and partnering with Sales Executives to identify growth opportunities.
A J.D. degree and legal practice experience are preferred, along with strong communication and Westlaw research skills. Candidates should have a background in field account management, sales, or marketing and be able to travel occasionally.
The Medium Law Renewal Specialist is responsible for increasing Westlaw revenue, usage and market share in assigned law firm accounts by utilizing skills related to legal research, training, sales and marketing. You will leverage your expert consultative approach and opportunity analysis to meet customer needs. This is accomplished through an in depth understanding of Thomson Reuters products and strong relationship building skills.
About the Role
In this opportunity as a Renewal Specialist, you will:
Effectively meet customer needs and build productive customer relationships, taking responsibility for customer satisfaction and loyalty for Medium Law firm clients
Create effective sales solutions for Medium Law clients, providing customers with high-impact training to exceed their needs and establishing solid, long-term relationships
Build credibility by working as a strong team player and through powerful formal presentations; interact with others in a way that promotes openness and trust
Demonstrate strong negotiation skills by effectively exploring alternatives and positions to reach outcomes that gain the support and acceptance of all parties
Exhibit a deep knowledge of products such as Westlaw including content add-ons, the legal profession and the legal publishing industry
Attain assigned revenue account goals
Partner closely with Sales Executives in identifying the sales opportunity for each firm, supporting the renewal process in assigned accounts
Educate customers on the benefits of Westlaw over competitors and train customers on the use of Westlaw
Coordinate training and local marketing efforts with assigned Client accounts
Keep up to date on competitive activities in accounts and communicate information to divisional/regional management
Identify opportunities to leverage technology products aimed at increasing revenue and providing solutions
About You
You’re a fit for the role of Renewal Specialist if your background includes:
J.D. Degree preferred
Legal practice experience preferred
Strong communication, presentation and Westlaw legal research skills
Customer service orientation and experience
Field Account Management and sales/ marketing experience strongly preferred
Proficient in MS office tools
Previous legal research training preferred
Ability to travel occasionally to training sessions, meetings and to customer locations
#LI-AY1
Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan.Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The target total cash compensation range varies across locations. For any eligible US locations, unless otherwise noted, the target total cash compensation range for this role is $106,400 USD - $197,600 USD. Pay is positioned within the range based on several factors including an individual’s knowledge, skills and experience with consideration given to internal equity. Base pay and any target sales incentive are part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs. Target total cash compensation ranges are inclusive of both base pay and any target sales incentive.
Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.
We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.
As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.
Thomson Reuters makes reasonable accommodations for applicants with disabilities, including veterans with disabilities, and for sincerely held religious beliefs in accordance with applicable law. If you reside in the United States and require an accommodation in the recruiting process, you may contact our Human Resources Department at [email protected]. Disability accommodations in the recruiting process may include things like a sign language interpreter, making interview rooms accessible, providing assistive technology, or other relevant accommodations. Please note this email is not intended for general recruitment questions and we will promptly respond to inquiries regarding accommodations. More information on requesting an accommodation here.
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More information about Thomson Reuters can be found on thomsonreuters.com
Thomson Reuters (TSX/NDAQ: TRI) informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. For more information on Thomson Reuters, visit tr.com and for the latest world news, reuters.com.
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There are currently 314 open customer service & support positions in Eagan, MN listed on Clera. New openings are added daily as companies post roles.
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