Solution Center Specialist II Łódź, Poland Role Overview We are looking for a highly motivated Solution Center Specialist II to join our MPS Solutions Center team. In this role, you will provide exceptional service deliv…
Skills: Customer Service, Case Management, HR Processes, Problem Solving, Communication
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Dane wynagrodzenia Wynagrodzenie minimalne dla pełnego etatu 4810zł brutto/m-c. Wynagrodzenie maksymalne dla pełnego etatu 4960zł brutto/m-c. TWÓJ ZAKRES OBOWIĄZKÓW Poszukujemy osób na stanowisko Konsultanta - Sprzedawcy…
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At Brenntag, we value collaboration, integrity, and innovation. In this role, you will have the opportunity to make a tangible impact on our financial processes and contribute to a culture that prioritizes efficiency and…
Skills: Collections, Accounts Receivable, Accounting, ERP Systems, MS Office
At Brenntag, we value collaboration, integrity, and innovation. In this role, you will have the opportunity to make a tangible impact on our financial processes and contribute to a culture that prioritizes efficiency and…
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O2C Junior Analyst - Credit Control (Dutch speaking)
Łódź, Łódź Voivodeship, Poland · Hybrid
Entry level
Job Posting Requirements At Brenntag, we value collaboration, integrity, and innovation. In this role, you will have the opportunity to make a tangible impact on our financial processes and contribute to a culture that p…
At Brenntag, we value collaboration, integrity, and innovation. In this role, you will have the opportunity to make a tangible impact on our financial processes and contribute to a culture that prioritizes efficiency and…
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Na czym polegać będzie Twoja praca? -Będziesz odpowiadać za onboarding i szkolenia przewoźników i kurierów -Zajmiesz się administrowaniem skanerami kurierskimi, kartami dostępu dla nowych kurierów -Będziesz koordynować k…
Your main responsibilities: -Będziesz odpowiadać za onboarding i szkolenia przewoźników i kurierów -Zajmiesz się administrowaniem skanerami kurierskimi, kartami dostępu dla nowych kurierów -Będziesz koordynować kluczowe …
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Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, …
Skills: English Proficiency, Dutch Proficiency, Organizational Skills, Problem Solving, Analysis
Dane wynagrodzenia Wynagrodzenie minimalne dla pełnego etatu 4810zł brutto/m-c. Wynagrodzenie maksymalne dla pełnego etatu 4960zł brutto/m-c. TWÓJ ZAKRES OBOWIĄZKÓW Poszukujemy osób na stanowisko Konsultanta - Sprzedawcy…
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Full-time
Posted 21d ago
~40 hrs/week
Responsibilities
Provide high-quality HR service delivery by managing employee and customer inquiries and resolving cases of low to medium complexity. Collaborate with cross-functional teams to ensure operational excellence and contribute to process improvement initiatives.
Requirements
Candidates should have experience in HR or shared services environments and be fluent in English. A problem-solving mindset and the ability to work effectively in multicultural or remote team settings are required.
Full job description
Solution Center Specialist II
Łódź, Poland
Role Overview
We are looking for a highly motivated Solution Center Specialist II to join our MPS Solutions Center team. In this role, you will provide exceptional service delivery to employees and customers across designated groups, ensuring a seamless and engaging experience.
You will handle a variety of inquiries using multiple systems and tools, resolve issues efficiently, and collaborate closely with internal teams to deliver high-quality HR services. This position requires a strong customer service mindset, attention to detail, and a commitment to continuous improvement.
Key Responsibilities
Deliver high-quality support by responding to employee and customer inquiries across various channels
Manage end-to-end case handling, ensuring accurate documentation and timely resolution
Handle and resolve inquiries of low to medium complexity, escalating issues when necessary
Maintain compliance with internal policies, processes, and controls (including SOX)
Collaborate with peers, HR teams, payroll, and other stakeholders to ensure smooth service delivery
Support and resolve escalations, ensuring proper follow-up and closure
Contribute to process improvements and support implementation of new solutions
Participate in onboarding and training of new team members
Engage in continuous learning and share knowledge within the team
Work closely with Solutions Center and cross-functional teams to exchange knowledge
Participate in projects and cyclical processes (monthly, quarterly, yearly)
Act as a subject matter support for more complex inquiries
Drive operational excellence and contribute to process optimization initiatives
Candidate’s profile
Experience working in project teams or supporting project initiatives
Strong knowledge of Polish labor law
Strong communication and interpersonal skills
Problem-solving mindset with attention to detail
Ability to manage multiple tasks and work collaboratively in a team
Customer-focused approach with a high level of ownership
Fluency in English and Polish
Experience in HR or shared services environment
Understanding of HR processes and employee lifecycle
Familiarity with HR systems and service delivery tools
Experience working in multicultural or remote environments
McCormick & Company is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
As a general policy, McCormick does not offer employment visa sponsorships upon hire or in the future.
McCormick & Company, Incorporated (NYSE: MKC) is a global leader in flavor and one of the most respected and familiar names in the industry. In business for over 130 years, McCormick manufactures, markets, and distributes spices, seasoning mixes, condiments, and other flavorful products to the entire food industry—retail outlets, food manufacturers, and foodservice businesses. McCormick creates flavors for a wide range of applications, such as beverages, snacks, dairy, bakery/confectionary, savory, performance nutrition, and health.
The McCormick name represents a trusted source of flavor in millions of kitchens around the globe—in homes and in restaurants. Partnerships with farmers and suppliers around the world allow us to provide great-tasting, quality spices with year-over-year consistency that you can trust.
Our herbs and spices come from over 91 different countries, while our brands reach consumers in more than 150 countries and territories. Our passion for quality is matched only by our commitment to an innovative and energetic company culture. At McCormick, we believe in respect, recognition, inclusion, and collaboration, based on the highest ethical values for our employees.
McCormick is a team of 14,000 employees located around the world—and we’re growing. If you have a passion for flavor—and you’re ready to take a journey—come have a seat at our table.
Offices: 24 Schilling Circle, Hunt Valley, Maryland 21031, US · 1600 Oak Street, Lakewood, NJ 08701, US · 4343 E. Mustard Way, Springfield, MO 65803, US · 3300 Century Circle, Irving, Texas 75062, US · 3425 Lathrop St, South Bend, Indiana 46628, US
How many Customer Service & Support jobs are open in Łódź, Poland right now?
There are currently 141 open customer service & support positions in Łódź, Poland listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Łódź, Poland?
Companies currently hiring include Tate & Lyle, Philips, UPS, Conduent, Schwarz IT KG, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Łódź, Poland?
Yes — 61 of the 141 open customer service & support positions offer remote or hybrid work (5 remote, 56 hybrid).
How do I apply for Customer Service & Support jobs in Łódź, Poland?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.