Cranberry Township, Pennsylvania, United States · On-site
Entry level
POSITION PURPOSE AND SUMMARY The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for …
Skills: Customer service, Front office operations, Cash handling, Reservation management, Communication
H&R Block
Tax Associate
Cranberry Township, Pennsylvania, United States · On-site
Entry level
About the Role As a seasonal Tax Associate at H&R Block, you’ll begin a career in tax and client services—no prior tax experience required. With training and support from day one, you’ll work directly w…
Skills: Tax preparation, Client services, Communication, Problem-solving, Customer service
H&R Block
Tax Associate
Cranberry Township, Pennsylvania, United States · On-site
Entry level
About the Role As a seasonal Tax Associate at H&R Block, you’ll begin a career in tax and client services—no prior tax experience required. With training and support from day one, you’ll work directly w…
Skills: Tax preparation, Client services, Communication, Problem-solving, Customer service
Cranberry Township, Pennsylvania, United States · On-site
Entry level
Job DetailsJob Location: Cranberry Township - Cranberry Township , PAEducation Level: 4 Year DegreeTravel Percentage: NoneAs a Helpdesk Representative I, you will play a vital role in supporting field users and internal …
Skills: French Language, Technical Support, Troubleshooting, Windows Operating Systems, Dell Hardware
Cranberry Township, Pennsylvania, United States · On-site
$15/hr–$19/hr
Entry level$4.0B raised
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Customer service, Cashiering, Inventory management, Sales floor maintenance, Communication
Cranberry Township, Pennsylvania, United States · On-site
$16/hr–$24/hr
Entry level$4.0B raised
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Deductive reasoning, Analytical skills, Computer skills, Communication skills, Supervision
Cranberry Township, Pennsylvania, United States · On-site
Entry level
Job DetailsJob Location: Cranberry Township , PAEducation Level: 4 Year DegreeTravel Percentage: NoneAs a Helpdesk Representative I, you will play a vital role in supporting field users and internal users by providing re…
Skills: French Language, Technical Support, Troubleshooting, Windows Operating Systems, Dell Hardware
Cranberry Township, Pennsylvania, United States · On-site
Entry level
Jiffy Lube / PVA Premium Velocity is hiring! Come join the team! We are seeking dependable, growth-minded Customer Service Advisor with strong communication and customer service skills. Ideal candidates can build rapport…
Skills: Customer service, Communication, Sales, Multitasking, Active listening
Cranberry Township, Pennsylvania, United States · On-site
Entry level
CAFÉ BOH/FOH TEAM MEMBER JOB SUMMARY The Café Team Members are primarily responsible for serving guests efficiently with food and drink at the Urban Air Café. Working hours will be spent in the kitchen and/or service are…
Cranberry Township, Pennsylvania, United States · On-site
Mid level$370M raised
Store Manager in Training Your natural leadership skills and ability to inspire teams to deliver exceptional customer service make you the right person for our Store Manager in Training position. Join our team today and …
Skills: Retail management, Leadership, Team inspiration, Customer service, Merchandising
Cranberry Township, Pennsylvania, United States · On-site
Mid level
Cleveland Brothers, the largest Cat® dealer in Pennsylvania, northern West Virginia and western Maryland, has an immediate opportunity for a Parts Supervisor supporting our Cranberry, PA location. Cleveland Brothers Equi…
Cranberry Township, Pennsylvania, United States · On-site
Entry level$17B raised
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rew…
Skills: Sales, Customer service, Consultative selling, Customer engagement, Relationship building
Cranberry Township, Pennsylvania, United States · On-site
Entry level
PA0273 Cranberry Township Job Description DESCRIPTION Northwest Tellers are important members of our retail network team because they often have the most interaction with our customers. Northwest Tellers provide an excel…
Cranberry Township, Pennsylvania, United States · On-site
Mid level
JOB SUMMARY Oversees the daily operation of the branch. Responsible for scheduling and day-to-day supervision, support and coaching of branch team to achieve operational and branch growth goals. Helps to ensure the branc…
Cranberry Township, Pennsylvania, United States · On-site
Entry level
Overview The Vitamin Shoppe is looking for a part-time Retail Key Holder. If you’re passionate about health and wellness, interested in becoming incredibly knowledgeable about the latest and greatest supplements, and loo…
Cranberry Township, Pennsylvania, United States · On-site
Mid level
Description Penn Power Group is a heavy-duty diesel services and parts distribution company with over 50 years of experience serving customers across the Mid-Atlantic and Northeast. We're looking for a detail-oriented Mo…
Skills: Billing, Invoicing, Accounts Receivable, Numerical Aptitude, Customer Service
Cranberry Township, Pennsylvania, United States · On-site
Entry level
Cleveland Brothers, the largest Cat® dealer in Pennsylvania, northern West Virginia and western Maryland, has an immediate opportunity for an Parts Counter Attendant. Cleveland Brothers Equipment Co., Inc., your local Ca…
Cranberry Township, Pennsylvania, United States · On-site
$13/hr
Entry level
HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development…
Skills: Customer service, Communication, Organizational skills, Attention to detail, Multi-tasking
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Part-time
high school
Weekly pay, Competitive wages, Great working environment, Employee recognition programs, Vision insurance, 401(k) savings plan
Posted 32d ago
~40 hrs/week
Responsibilities
The Guest Services Representative is responsible for managing front desk operations, including guest check-ins, reservations, and payment processing. Additionally, the role involves maintaining property cleanliness and ensuring compliance with safety and security standards.
Requirements
Candidates must possess a high school diploma or GED, or equivalent experience in a related field. Proficiency in English and the ability to operate property management software are required.
Full job description
POSITION PURPOSE AND SUMMARY
The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking guests in and out, and collecting payment in accordance with company guidelines and procedures. The GSR also is responsible for completing all necessary front office daily paperwork and ensuring that company safety and security procedures, guidelines and standards are followed for all associates and guests.
Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests.
Assists and responds to guest requests with diligent follow-through.
Job functions include empowerment to resolve guest issues through the Make it Right process. The GSR must embrace ESA's service culture and treat all guests and associates with the utmost of respect and kindness.
Must be able to process reservations, registration, payment, and departures in accordance with company guidelines and procedures.
Handle collection efforts of all in-house balances. The GSR is responsible for maintaining all cash, credit card and city ledger accounts at the property.
Setup, maintain, and takedown of breakfast display in timely manner.
Maintaining an organized and clean work area behind the front desk, in the lobby, and in guest common areas in compliance with company standards.
Selling the value of ESA to all inquiries (via telephone and in person) and striving to convert them into reservations and occupied rooms in compliance with company standards.
Collecting relevant guest information in accordance with guidelines, probing for potential sales leads, and identifying sales opportunities.
Periodic tours of the property to ensure the property is meeting brand standards.
Assists and provides reasonable accommodation in response to guest requests whenever possible and practical
Compliance with all company policies and procedures, including but not limited to adhering to key control policy, the prompt reporting of all safety and security issues directly to the manager or to the appropriate authorities.
OTHER DUTIES
Responsible for maintaining overall hotel cleanliness, including assisting with cleaning and upkeep of various areas of the hotel, including but not limited to the front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas.
Engage in cross training in housekeeping and laundry areas to provide assistance as needed.
Other tasks as assigned by the management team.
.
BENEFITS
Weekly Pay!
Competitive Wages
Great working environment
Employee Recognition Programs
Vision Insurance
401(k) Savings Plan
Employee Assistance Program (EAP)
Employee Perks Program offering discounts to major companies
Compensation
Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements.
Qualifications
KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES
Understand and communicate in English proficiently to interact with guests, associates and outside vendors.
Proficient operation of the property management system technology. Requires the ability to work through all shift reports and perform the audit function when necessary and assigned.
Understand and comply with documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Complete routine reports and correspondence.
Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Apply good judgment at all times.
Manage problems, address and solve guest-related issues.
MINIMUM QUALIFICATIONS
High School Diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.
Your go-to extended stay hotel, where genuine care is always there.
Industry
Hospitality
Company size
5,001-10,000 employees
Founded
1995
Headquarters
Charlotte, North Carolina
LinkedIn followers
25,389
Extended Stay America is the leading mid-priced extended stay hotel brand in the U.S. with more than 700 hotels. Its extended stay brand family includes Extended Stay America Premier Suites, Suites and Select Suites. Extended Stay America offers guests an extended stay experience based on what extended stay travelers value most, like having kitchens in every room and free wi-fi. At Extended Stay America, genuine care is always there.
The Official Hotel Partner of the American Cancer Society.
Offices: 13024 Ballantyne Corporate Place, Suite 1000, Charlotte, North Carolina 28277, US
short term staysbusiness traveland family travelHospitalityHotelHousekeeping ServiceReal EstateTravel
How many Customer Service & Support jobs are open in Cranberry Township, PA right now?
There are currently 289 open customer service & support positions in Cranberry Township, PA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Cranberry Township, PA?
Companies currently hiring include Lowe's Companies, Inc., The TJX Companies, Inc., Sheetz, KnitWell Group, Tractor Supply Company, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Cranberry Township, PA?
Yes — 12 of the 289 open customer service & support positions offer remote or hybrid work (1 remote, 11 hybrid).
How do I apply for Customer Service & Support jobs in Cranberry Township, PA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.