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$16/hr
Part-time
401(k) plan, Merchandise discounts, Professional development, Philanthropic partnerships
Posted 10d ago
~40 hrs/week
Responsibilities
The associate is responsible for creating a hospitable store environment and engaging with customers to meet company sales goals. They must also handle operational tasks, maintain store standards, and ensure the safety of company assets.
Requirements
Candidates should have strong sales or hospitality experience and the ability to work a flexible schedule including nights, weekends, and holidays. The role requires physical capability to lift up to 50 pounds and use ladders to access merchandise.
Full job description
About us
Our founder, Lena Bryant didn't set out to change fashion forever, but that's exactly what she did. 120 years later, Lane Bryant remains the iconic plus-size brand. Empowering women is kind of our thing. Our inclusive community of customers and associates champions the acceptance of all sizes, shapes, and people. If you believe in the power of clothes to create confidence and empower self-expression, you'll be at home here.
Overview: The Lane Bryant Associate is responsible for creating a hospitable store environment using customer engagement that contributes to the achievement of Company goals.
Success Characteristics:
Creates a warm and welcoming environment.
Strong written and verbal communication skills
Represents the brand through fashion and product knowledge.
Seamlessly integrates OMNI experience.
Responsibilities:
Sales and Service:
Identifies customer needs & wants with curiosity and confidence through intentional conversation.
Uses company resources to reinforce the brand experience and facilitate/build strong, enduring relationships.
Shares and represents current products, fit and fashion trends with customers to appropriately wardrobe, inspire and build trust.
Operations:
Supports areas of operational energy as needed.
Plans and prioritizes tasks and responsibilities to meet the needs of the customer and business.
Protects company assets and maintains a safe work environment.
Follows all company policies and procedures as well as local, state, and federal employment laws.
Requirements:
Strong sales or hospitality experience preferred with demonstrated ability to meet or exceed performance standards.
Ability to work a flexible schedule including nights, weekends, and holidays.
Proficient and confident utilizing mobile technology (e.g. Registers and iPad) to engage with customers.
Adjust or move store fixtures including but not limited to garment racks, mannequins, shipment boxes or merchandise weighing up to 25 pounds in all directions on a frequent basis; may need to adjust or move objects or merchandise weighing as much as 50 pounds in all directions on occasion and with assistance as available.
Retrieve merchandise displayed or stored above shoulder level on a frequent basis, which may include climbing up to a 12-foot ladder; may need to replace overhead lightbulbs, signs, etc. on an occasional basis using up to a 12-foot ladder.
Benefits
401(k) plan
Merchandise discounts plus eligibility for discounts at our sister brands
Professional development and opportunities for advancement across our brands
Community impact through our philanthropic partnerships
Availability of these benefits is based on employment type, role, and certain eligibility requirements. Job offers will consider factors such as your qualifications, relevant experience, and skills.
Location:
Store 6189-Columbia Shp Ctr-LaneBryant-Columbia, MD 21045
Position Type:
Regular/Part time
Pay Range:
$16.00 - $16.25 Hourly USD
Equal Employment Opportunity The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact myHRSupport@knitwellgroup.com. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.
As KnitWell Group, iconic brands Ann Taylor, Chico's, Lane Bryant, LOFT, Soma, Talbots, and White House Black Market together generate more approximately $6 billion in sales, making KnitWell one of the largest specialty apparel companies in the United States.
How many Customer Service & Support jobs are open in Columbia, MD right now?
There are currently 453 open customer service & support positions in Columbia, MD listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Columbia, MD?
Companies currently hiring include Columbia Association, Macy's, Quevera, PM Pediatric Care, AT&T, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Columbia, MD?
Yes — 42 of the 453 open customer service & support positions offer remote or hybrid work (22 remote, 20 hybrid).
How do I apply for Customer Service & Support jobs in Columbia, MD?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.