Czech Speaking Solutions Consultant - Work In Sofia, Bulgaria
Capital City of Prague, Prague, Czechia · Remote Solely
Entry level
Czech Speaking Solutions ConsultantAbout Mercier Consultancy Group Mercier Consultancy Group is a premier international recruitment firm dedicated to connecting top-tier talent with world-class organizations. As a leader…
Skills: Czech language, English language, Customer support, Problem-solving, CRM software
Czech Speaking Digital Trust and Safety Specialist - Work In Sofia, Bulgaria
Capital City of Prague, Prague, Czechia · Remote OK
Entry level
Czech Speaking Digital Trust and Safety SpecialistAbout Mercier Consultancy Group Mercier Consultancy Group is a premier international staffing firm, recognized as a leader in connecting top-tier talent with world-class …
Skills: Czech language, English language, Content moderation, Trust and safety, Social media monitoring
Keyloop bridges the gap between dealers, manufacturers, technology suppliers and car buyers. We empower car dealers and manufacturers to fully embrace digital transformation. How? By creating innovative technology that m…
Skills: Technical support, Software support, Problem solving, Analytical skills, Communication
Your mission We are looking for you, starting immediately, as an Operations Manager-Late Shift (m/f/d) in our Prague office, working late shift until 10p.m.CET, in line with client and business needs. As Operations Manag…
Skills: Operations management, Project management, Process design, Team leadership, Customer service
Your mission We are looking for you, starting immediately, as an Operations Manager (m/f/d) in our Prague office. As Operations Manager (m/f/d), you take on end-to-end responsibility for building and further developing a…
Skills: Operations management, Project management, Process design, Team leadership, Strategic planning
<h2 id="your-mission">Your mission</h2> <p>We are looking for you, starting immediately, as an Operations Manager-Late Shift (m/f/d) in our Prague office, working late shift until 10p.m.CET, in line with client and busin…
Skills: Operations management, Project management, Process design, Leadership, Team management
<h2 id="your-mission">Your mission</h2> <p>We are looking for you, starting immediately, as an Operations Manager (m/f/d) in our Prague office. </p> <p>As Operations Manager (m/f/d), you take on end-to-end responsibility…
Skills: Operations management, Project management, Process design, Team leadership, Strategic planning
Czech Speaking Jobs In Bulgaria - Work In Sofia, Bulgaria
Capital City of Prague, Prague, Czechia · On-site
Entry level
Czech Speaking Jobs In BulgariaAbout Mercier Consultancy Group Mercier Consultancy Group is a premier European recruitment and business process outsourcing firm, proudly connecting top-tier multilingual talent with outst…
Skills: Customer support, Czech language, English language, Communication skills, Interpersonal skills
⠀ 📍 [lokalita], ⏱ plný úvazek, 👤 junior / absolvent / medior/ senior, ♿ pozice je vhodná pro OZP Jste #silnější, než si myslíte Staňte se průvodcem ve světě finančních služeb a produktů České spořitelny. Hledáme bankéř…
Skills: Customer service, Financial services, Sales, Digital literacy, Communication
Keyloop bridges the gap between dealers, manufacturers, technology suppliers and car buyers. We empower car dealers and manufacturers to fully embrace digital transformation. How? By creating innovative technology that m…
Skills: Troubleshooting, Analytical skills, Problem solving, Communication skills, Customer support
Inside Sales Representative - Acquisition & Hunting (gn) - Location Prague/CZ Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environme…
Skills: Inside sales, Customer acquisition, Communication skills, Sales, Customer service
Popis společnosti ARKET nabízí základní kolekce pro ženy, muže, děti a domácnost, spolu se sezónním vegetariánským občerstvením a kavárnou. V sortimentu inspirovaném jednoduchostí, přírodou a estetikou pomalého života na…
Skills: Customer service, Hospitality, Communication, Active listening, Food preparation
Popis společnosti ARKET nabízí základní kolekce pro ženy, muže, děti a domácnost, spolu se sezónním vegetariánským občerstvením a kavárnou. V sortimentu inspirovaném jednoduchostí, přírodou a estetikou pomalého života na…
Skills: Customer service, Hospitality, Communication, Active listening, Food preparation
SUPPORTER ZÁKAZNICKÉHO SERVISU - zkrácený úvazek 25 hodin
Capital City of Prague, Prague, Czechia · Hybrid
Entry level
Popis nabídky práce Jako supporter oddělení zákaznického servisu budeš reprezentantem našich zákazníků, budeš v první linii při kontaktu se zákazníky a budeš jim poskytovat nejlepší zákaznický servis v rámci jakéhokoliv …
Skills: Customer service, Communication, Empathy, Active listening, Problem solving
Popis společnosti COS nabízí šatník s konfekcí a doplňky, které se vyznačují výjimečnou kvalitou a trvalým designem. Značka má povznesenou estetiku, která ztělesňuje luxus s důrazem na řemeslné zpracování, inovace a přes…
🚀 Specialista/ka AV techniky a lokální IT podpory (Nová centrála)
Capital City of Prague, Prague, Czechia · On-site
Mid level
O nás Baví vás moderní technologie, máte rád/a přehled o hardwaru a chcete být u toho, když se staví něco velkého na zelené louce? Do našeho týmu hledáme klíčového člověka, který s námi kompletně přebere, zaběhne a násle…
Skills: AV technology, IT support, Hardware maintenance, Software troubleshooting, ClickShare
Jsme 100% dceřiná společnost rakouské firmy Porsche Holding se sídlem v Salzburgu, která patří k nejúspěšnějším a nejvýznamnějším podnikatelským subjektům v oblasti prodeje a servisu automobilů v Evropě. Porsche Inter Au…
Skills: Customer service, Communication, Administrative support, Organizational skills, Data management
O nás Česká spořitelna je velká banka, která svým zaměstnancům dává velké možnosti. Staňte se součástí našeho týmu, který koncentruje různorodý talent, vědomosti a zkušenosti. Učte se od osobností, které udávají trendy a…
Popis nabídky práce Jste ochotná/ý udělat vše pro prodej? Chcete pracovat v rychlém tempu maloobchodu, který neustále přináší nové výzvy? Baví Vás práce v týmu? Pokud ano, možná jste to právě Vy, koho hledáme. Nástupní m…
Act as the primary point of contact for Czech-speaking customers to provide expert solutions via phone, email, and live chat. Maintain detailed case documentation in the CRM system and collaborate with cross-functional teams to resolve technical obstacles.
Requirements
Native or fluent proficiency in Czech and professional proficiency in English are mandatory. Candidates must possess strong problem-solving skills and the ability to adapt to new technologies and CRM software.
Full job description
Czech Speaking Solutions ConsultantAbout Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment firm dedicated to connecting top-tier talent with world-class organizations. As a leader in European staffing and BPO services, we specialize in high-impact placements that drive excellence within the dynamic Customer Support Services industry.
Job Overview
We are seeking a motivated individual to join our team as a Czech Speaking Solutions Consultant in Sofia. This Czech Speaking Solutions Consultant position in Bulgaria represents a unique opportunity to provide exceptional client support, thrive in a bustling BPO environment, and join one of the most sought-after jobs in Bulgaria.
Key Responsibilities
Act as the primary point of contact for Czech-speaking customers, providing expert solutions within the Customer Support Services sector.
Manage high-volume inquiries via phone, email, and live chat with a focus on delivering premium service quality.
Analyze complex customer issues and provide precise, effective resolutions in accordance with company service standards.
Maintain detailed case documentation in our CRM system to ensure seamless communication and service continuity.
Collaborate with cross-functional teams to escalate and resolve technical or process-related obstacles.
Contribute to the continuous improvement of support protocols, ensuring an industry-leading customer experience.
Participate in ongoing training sessions to remain current with industry best practices and product updates.
Native or fluent Czech (spoken and written) is mandatory for this role.
Professional proficiency in English to communicate within our diverse international team.
Valid EU passport or a valid work permit for Bulgaria.
Exceptional problem-solving skills and a passion for delivering premium customer service.
Strong ability to adapt to new technologies and CRM software.
Previous experience in the Customer Support Services industry is highly desirable but not essential for exceptional candidates.
What We Offer
Competitive Monthly Salary
Fully Paid Training
Comprehensive Health Insurance
Fully Paid Relocation Package (flight, transfer, hotel) to ensure a smooth transition to Sofia.
Attractive Monthly Performance Bonus based on your individual contribution.
One-time €1,500 Signing Bonus for all successful new hires.
Exceptional career growth opportunities within our international network.
Life in Bulgaria
Choosing to work in Bulgaria offers an incredible balance of historical charm and modern European vitality. Bulgaria boasts a warm, inviting climate and a cost of living that allows for a truly high quality of life. As one of the most exciting hubs for Czech-speaking jobs in Europe, the vibrant city of Sofia is known for its friendly community, bustling nightlife, and stunning mountain landscapes.
We understand that moving to a new country is a big step, which is why we offer a comprehensive relocation package to help you settle into Bulgaria with ease. From the rich culinary experiences to the rich history, moving to Bulgaria is a decision that rewards both your personal lifestyle and your professional career. Join our growing team and see why so many professionals choose to build their future here.
How to Apply
If you are ready to elevate your career and take on a new challenge as a Czech Speaking Solutions Consultant, we invite you to apply today. Simply click the "Apply Now" button to submit your application to the recruitment team at Mercier Consultancy Group. We look forward to hearing from you!
Related keywords
Customer Support ServicesBPOCRMRelocationClient SupportTechnical SupportMultilingualConsultancyService StandardsPerformance BonusInternational Recruitment
How many Customer Service & Support jobs are open in Capital City of Prague, Czechia right now?
There are currently 210 open customer service & support positions in Capital City of Prague, Czechia listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Capital City of Prague, Czechia?
Companies currently hiring include Erste Digital, H&M Group, JYSK, Keyloop, TheHouseofMercier, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Capital City of Prague, Czechia?
Yes — 88 of the 210 open customer service & support positions offer remote or hybrid work (20 remote, 68 hybrid).
How do I apply for Customer Service & Support jobs in Capital City of Prague, Czechia?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.