Senior UX Research (gn) full-time / part-time (hybrid)
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Senior Data Engineer Sales Data Hub (gn) full-time / part-time (hybrid)
Ratingen, North Rhine-Westphalia, Germany · Hybrid
Senior
Senior Data Engineer Sales Data Hub (gn) full-time / part-time (hybrid) Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment. Ou…
Skills: Python, SQL, Azure, Terraform, Data Modeling
Customer Service Agent with German (gn) - Location Bucharest
Bucureşti, Bucharest, Romania · Hybrid
Mid level
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Skills: Customer Service, German, English, SAP, MS Dynamics
Agile Master (gn) - Location Bucharest Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment. Our tasks are defined by our Purpos…
Ratingen, North Rhine-Westphalia, Germany · Hybrid
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Administrative Assistant (gn) part-time 25h/ week Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment. Our tasks are defined by…
Ratingen, North Rhine-Westphalia, Germany · Hybrid
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Senior Corporate Office Manager (gn) full-time/ part-time (hybrid) Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment. Our tas…
Sales Manager Fleet - Vertriebsgebiet Deutschland-West, Nord, Mitte oder Süd (gn) Vollzeit/Teilzeit
Ratingen, North Rhine-Westphalia, Germany · Hybrid
Mid level
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Ratingen, North Rhine-Westphalia, Germany · Hybrid
Mid level
Software Engineer (gn) fulltime/parttime (hybrid) Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment. Our tasks are defined by…
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Inside Sales Representative - Acquisition & Hunting (gn) - Location Prague/CZ Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environme…
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Director Frontend Engineering (gn) -Location Bucharest
Bucureşti, Bucharest, Romania · Hybrid
Senior+
Director Frontend Engineering (gn) -Location Bucharest Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment. Our tasks are defin…
Expert Sales Incentive Model (gn) full-time / part-time (hybrid)
Ratingen, North Rhine-Westphalia, Germany · Hybrid
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Ratingen, North Rhine-Westphalia, Germany · Hybrid
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Expert Sales Planning (gn) full-time / part-time (hybrid) Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment. Our tasks are de…
Ratingen, North Rhine-Westphalia, Germany · Hybrid
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Teammanager Sales Consulting (gn) full-time/part-time (hybrid) Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment. Our tasks a…
Customer Service Employee (gn) full-time/part-time (hybrid)
Ratingen, North Rhine-Westphalia, Germany · Hybrid
Entry level
Customer Service Employee (gn) full-time/part-time (hybrid) Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment. Our tasks are …
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Frontend Developer (gn) - Location Bucharest Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment. Our tasks are defined by our …
Automation Excellence Team Manager (gn) - Location Bucharest
Bucureşti, Bucharest, Romania · Hybrid
Mid level
Automation Excellence Team Manager (gn) - Location Bucharest Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment. Our tasks are…
Skills: RPA, AI-enabled automation, Team Leadership, Agile Methodology, Governance Frameworks
Ratingen, North Rhine-Westphalia, Germany · Hybrid
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Senior Expert Channel Strategy & Performance (gn) full-time / part-time (hybrid) Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting enviro…
Customer & Sales Support Specialist (gn) - Location Bucharest
Bucureşti, Bucharest, Romania · Hybrid
Entry level
Customer & Sales Support Specialist (gn) - Location Bucharest Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment. Our tasks ar…
Ratingen, North Rhine-Westphalia, Germany · Hybrid
Mid level
Administrator Charge Points (gn) full-time/part-time (hybrid) Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment. Our tasks ar…
Skills: Customer Service, Microsoft Dynamics, SAP, MS Office, German Fluency
Senior UX Research (gn) full-time / part-time (hybrid)
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Full-time, Part-time
Company health management, Parent-child offices, eBike leasing, Flexible working hours, Family-friendly working models, Modern learning environment
Posted 2d ago
~30 hrs/week
Responsibilities
You will prioritize research initiatives, develop long-term roadmaps, and conduct complex qualitative and quantitative studies to inform product decisions. Additionally, you will facilitate workshops, build research repositories, and mentor team members to ensure high-quality UX impact.
Requirements
Candidates must have 4-8 years of experience in UX research with deep knowledge of both qualitative and quantitative methodologies. Strong skills in stakeholder management, workshop facilitation, and the ability to communicate complex insights clearly are essential.
Full job description
Senior UX Research (gn) full-time / part-time (hybrid)
Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment. Our tasks are defined by our Purpose: To drive the transition towards an efficient and sustainable future of mobility. We offer you numerous opportunities to help shape the mobility of tomorrow in a dynamic and agile environment. Our approximately 2,700 employees throughout Europe are united by a common passion: to give their best every day for our customers in more than 50 countries. True to our claim: You drive, we care. Become part of our diverse, dedicated and unique team!
You prioritize research initiatives aligned with product and company goals and develop long‑term research roadmaps.
You derive strategic research objectives and advise product teams on key decisions.
You independently conduct complex qualitative and quantitative studies across multiple products or teams.
You identify system‑wide patterns, trends and insights, applying advanced methods such as Jobs‑to‑be‑Done, Opportunity Mapping or Experience Gap analyses.
You develop scalable processes for data collection, analysis and synthesis.
You plan, facilitate and lead workshops such as discovery, alignment or opportunity sessions.
You build and maintain a structured research repository.
You establish reliable UX KPIs and measurement processes to ensure UX impact can be quantified.
You collaborate closely with UX/UI designers, product teams, data analysts and additional stakeholders.
You support hiring and onboarding of new team members in the research function.
You bring several years of experience (at least 4–8 years) in UX research or a related field.
You possess deep knowledge of qualitative and quantitative methods as well as advanced synthesis techniques.
You confidently and purposefully develop research strategies and roadmaps.
You analyze complex relationships and communicate your insights clearly and comprehensibly.
You facilitate workshops with confidence and excel in stakeholder management.
You ideally have experience in ResearchOps and KPI definition.
We are looking forward to your application and to applicants who enrich our diverse culture! Regardless of age, gender, origin and sexual identity and orientation. Severely disabled applicants will be given preference if equally qualified. This position can be full-time or part-time (min. 30h/week). DKV Mobility is looking for the best talents and knows that these are not always available on a full-time basis. Many of our employees work part-time or in flexible working models. Please talk to us about the flexibility you need during the application process.
Why DKV Mobility? Here are five good reasons...
At DKV Mobility, we are team players - because we are only successful together!
#teamofteams You should feel welcome with us from the very beginning!
We've been growing for about 90 years
How we do it? We keep adapting our products and business model to meet changing customer needs. That's how we stay mobile and master every challenge the future holds.
There are also many other good reasons to work at DKV Mobility. For example, we offer you comprehensive company health management, parent-child offices (from 2023) and support you in leasing your eBike through our partner Jobrad!
We attach great importance to work-life balance.
We stand for the compatibility of family and career! That's why we offer flexible working hours and family-friendly working time models. In addition, we rely on a balanced mix of on-site meetings and home office.
We support you in your development
We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team! To further your personal development, we offer you access to a modern learning environment - independent of time and location. This way you can also face the challenges of tomorrow!
We are committed to a net-zero future
After reaching our Green Pledge climate target in 2023 by reducing carbon emissions in our own business operations by 50.4% compared to the base year 2019, we set ourselves ambitious net-zero climate targets. The targets have been validated by the Science Based Targets initiative. By 2050, DKV Mobility commits to reach net-zero greenhouse gas emissions across the value chain from a 2022 base year. You want to take climate action? Follow us on our road to net-zero.
We are a certified employer
Our employees trust us. As an employer, we regularly receive awards from independent institutes, e.g. as Top Employer Germany and as Great Place to Work!
Did you know that we have received several awards as an employer in recent years?
Have we made you curious? Then we are looking forward to your application! If you still have open questions then please contact Kartal Bilgic via [email protected].
Transportation, Logistics, Supply Chain and Storage
Company size
1,001-5,000 employees
Founded
1934
Headquarters
Ratingen
LinkedIn followers
35,806
About DKV Mobility*
Servicing ~441,000 active customers in more than 50 service countries across Europe with ~2,800 employees, DKV Mobility is the leading B2B platform for on-the-road payments and solutions with a history of purpose driven growth for over 90 years. We offer access to the largest energy-agnostic acceptance network in Europe, including ~76,000 conventional fuel service stations, ~1.2 million public and semi-public EV charge points and ~26,000 alternative fuel service stations. Moreover, DKV Mobility is a leading provider of toll payment solutions in Europe, while also offering mobility solutions including vehicle services at ~36,000 vehicle service stations and innovative digital solutions. Based on our financial solutions revenue, we are a leading VAT refund service provider. In 2025, DKV Mobility generated a transaction volume of €20bn and revenue of €860m. Our purpose is to drive the transition towards an efficient and sustainable future of mobility.
*All data as of 03/2026, unless otherwise stated.
Transportation, Logistics, Supply Chain and Storage
Company size
1,001-5,000 employees
Founded
1934
Headquarters
Ratingen
LinkedIn followers
35,806
About DKV Mobility*
Servicing ~441,000 active customers in more than 50 service countries across Europe with ~2,800 employees, DKV Mobility is the leading B2B platform for on-the-road payments and solutions with a history of purpose driven growth for over 90 years. We offer access to the largest energy-agnostic acceptance network in Europe, including ~76,000 conventional fuel service stations, ~1.2 million public and semi-public EV charge points and ~26,000 alternative fuel service stations. Moreover, DKV Mobility is a leading provider of toll payment solutions in Europe, while also offering mobility solutions including vehicle services at ~36,000 vehicle service stations and innovative digital solutions. Based on our financial solutions revenue, we are a leading VAT refund service provider. In 2025, DKV Mobility generated a transaction volume of €20bn and revenue of €860m. Our purpose is to drive the transition towards an efficient and sustainable future of mobility.
*All data as of 03/2026, unless otherwise stated.