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Full-time
high school
Posted 78d ago
~40 hrs/week
Responsibilities
Operate and transport bookmobiles to various community locations while ensuring vehicle safety and maintenance. Provide direct public service, including patron assistance, circulation tasks, and clerical support within the library.
Requirements
Requires a high school diploma and a valid Class B Ohio driver's license with a satisfactory driving record. Preference is given to candidates with 0-2 years of experience in customer service or public library operations.
Full job description
Title:
Mobile Services Clerk-Driver
Internal Classification:
BU5 (FLSA non-exempt)
Primary Locations:
Operations Center
Hours:
Full Time (40 hours/week)
Entry Rate:
$17.57/hour
Posted: 06/26/2026
We are seeking a professional CDL (Class B) driver to operate and transport our bookmobiles to a variety of locations, including schools, community neighborhoods, and special events. Based out of our brand-new Operations Center, this role offers something different every day as you bring library services directly to the community rather than working from a single location. In addition to ensuring safe and timely transportation, you'll provide exceptional customer service and patron assistance at each stop while performing essential clerical duties at our Operations Center. A strong commitment to driver, passenger, and vehicle safety is paramount.
Position Summary
An employee serving in this position advances the mission of the Library by driving a bookmobile and providing direct public service. This role is responsible for performing clerical work related to customer assistance and services, circulation, and the collections as well as providing support to other Library staff as needed.
Duties and Responsibilities
Driving and Vehicle Safety
Performs daily and weekly inspections of vehicles and alerts supervisor to any observed safety or mechanical issues.
Performs basic maintenance, cleaning, and record-keeping tasks to ensure safe functioning of vehicle.
Drives library bookmobiles or other library vehicles to designated location according to schedule.
Customer Assistance
Is typically the initial point of contact for most patrons/customers and spends majority of time providing customer assistance “on the floor”.
Promotes library services and offerings to patrons.
Introduces patrons to all library service and collection platforms, and can demonstrate their basic functionality.
Performs basic searches in Library catalogs through both public and ILS interfaces.
Assists patrons with basic informational questions using common internet search techniques or prepared reference resources.
Is aware of and can direct patrons to print and online reference tools, including Reader’s Advisory resources.
May perform transactional services (e.g., notary, passport) that have defined rules, limited or specific answers, and/or detailed process guidelines.
Circulation
Performs all direct patron and material circulation functions.
Loads and transports materials for delivery in library vehicles.
May assist with record maintenance tasks.
Group Services: Internal and External
Assists other staff with internal and external group program set up.
Introduces patrons to internal, passive programs and related materials.
May assist other staff with preparing materials for programs.
May assist other staff in external promotional activities
General
May assist in shelving as needed.
Assists in merchandising materials.
Pulls materials from a list to assist with collection management or circulation tasks.
Serves on library committees as needed.
Performs other duties as required.
Core Competencies
● Collaborates
● Communicates Effectively
● Customer Focus
● Interpersonal Skills
● Situational Adaptability
Technical / Functional Skills
Basic familiarity with library services and operations.
Basic mechanical knowledge.
Ability to perform basic circulation and service functions using the library circulation system, service platforms, and following current procedures.
Ability to master basic functionality of collection platforms.
Demonstrates basic to intermediate level literacy with respect to standard computer and office software.
Ability to sort and file alphabetically and numerically.
Ability to make simple arithmetic calculations with speed and accuracy.
Education and Experience
Education: High school diploma or equivalent is required.
Certifications or licensure: A valid Class B Ohio drivers’ license and ability to maintain a driving record that is satisfactory to the Library’s liability insurance carrier is required. Must be willing and able to drive a bookmobile and pass the Library’s driving test for the bookmobile.
Years of relevant experience: 0 to 2 years is preferred.
Experience with the principles and practices of customer service is preferred.
Experience with library circulation systems and procedures is preferred.
Experience in public library or public-sector organizations is preferred.
Working Conditions and Physical Requirements
The library environment involves everyday risks or discomforts that require normal safety precautions typical of offices, which includes the need for general safe workplace practices with office equipment and computers, avoidance of trips and falls, and observance of fire regulations. When this position is within the Mobiles Services department work performed on vehicles (e.g., bookmobiles) is done in close quarters that, at times, may be in motion as teams travel from stop to stop. Additionally, this work is done year-round in vehicles furnished with heat and air conditioning.
The noise level in the work environment is usually quiet to moderate.
This position is performed mainly in the public and office areas of the Library although some off-site meetings in various other locations may occur (e.g., school visits, etc.). When this position is within the Mobile Services department it is performed mainly in the mobile services vehicles as well as public and office areas of the Library although some off-site meetings in various other locations may occur.
Work is generally completed during Library days and hours of operations which may vary by location and time of year. There may be the occasional need to attend meetings or events and/or respond to critical situations outside of this schedule, including before or after normal Library days and hours of operation.
Work requires the ability to lift light objects [less than 20 pounds] and carry them short distances [20 feet or less] and, within Mobile Services particularly, load/unload materials and equipment in all weather conditions.
Work requires the ability to push a fully loaded book cart (typically weighing at least 20lbs or more) for distances of at least 20 feet.
This position may require an employee to remain in a standing or seated position for extended periods of time while performing a variety of tasks.
Employees must be able to perform repetitive hand, arm, and body movements, including typing and/or lifting books, on a continuous basis.
Work requires reaching overhead and bending/kneeling to shelve books weighing up to three pounds.
Travel by personal automobile or, in the case of Mobile Services positions a Library-owned automobile or truck, and a valid State of Ohio driver’s license along with the ability to maintain a driving record that is satisfactory to the Library’s liability insurance carrier may be required, depending on the position’s specific duties. Some travel by personal vehicle and/or occasional overnight travel may also be required.
The intent of this position description is to provide a representative summary of the major duties and responsibilities performed by an individual working in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Stark Library is a winner of the National Medal for library service, is one of the best 100 libraries in the U.S. according to the HAPLR rating, and is a Library Journal 4-Star library. Its Main Library, nine Branch Libraries, and two Bookmobiles and two Kidmobiles serve 150,000 library card holders. Almost 2 million people visit Stark Library each year and borrow almost 4 million items. The collection includes books, audio visual materials, and periodicals for all ages, as well as a "Library of Things," including mobile hot spots and projectors. In addition, the Library provides programs and classes for adults, teens, and children, computer and Internet access, a downloadable collection of books and music, genealogy services, traveling collections on Bookmobiles and Kidmobiles, as well as outreach services to shut-ins, nursing homes, and housing units. It is one of the nine largest library systems in the state of Ohio, serving 12 local school districts.
Offices: 715 Market Ave. N, Canton, OH 44702, US
Municipal AgenciesGovernment and public administration
How many Customer Service & Support jobs are open in Canton, OH right now?
There are currently 345 open customer service & support positions in Canton, OH listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Canton, OH?
Companies currently hiring include Domino's, CVS Health, Campbell Oil Company | BellStores, Inc., Dollar Tree Stores, Goodwill Industries of Greater Cleveland and East Central Ohio, Inc., among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Canton, OH?
Yes — 14 of the 345 open customer service & support positions offer remote or hybrid work (8 remote, 6 hybrid).
How do I apply for Customer Service & Support jobs in Canton, OH?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.