Burnaby, British Columbia, Canada · On-site
$85k–$95k/yr
The salary range for this position is $85,000 to $95,000. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. In addition to base salary, eligible employees ma…
Skills: Financial management, Budgeting, Staff management, Menu planning, Merchandising
Burnaby, British Columbia, Canada · On-site
$20/hr–$21/hr
Senior On-Site Service Specialist Key Responsibilities: Efficiently manage the ticketing system by creating, tracking, and following up on service requests to ensure timely resolution. Maintain accurate records, generate…
Skills: Customer service, Ticketing system management, Logistics coordination, Inventory management, MS Excel
Burnaby, British Columbia, Canada · Hybrid
Effectively and efficiently interfaces with internal and external customers. Serves as contact to Account Managers and others for customer agreement review, negotiation, and implementation. Work is extremely thorough and…
Skills: Contract management, Negotiation, Data entry, MS Word, Excel
Burnaby, British Columbia, Canada · On-site
$18/hr
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you pick, pack, and dispense online…
Skills: Order picking, Order packing, Inventory management, Customer service, Food hygiene
Burnaby, British Columbia, Canada · On-site
$18/hr
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you pick, pack, and dispense online…
Skills: Order picking, Order packing, Customer service, Inventory management, Food hygiene
Burnaby, British Columbia, Canada · On-site
$45/hr–$63/hr
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. Why this role is important? SUMMARY: To manage …
Skills: Pharmacy operations, Customer consultation, Prescription dispensing, Inventory management, Workflow management
Burnaby, British Columbia, Canada · On-site
$18/hr–$20/hr
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. Why this role is important? SUMMARY: Maintain e…
Skills: Customer service, Cash handling, Register operation, Merchandising, Loss prevention
Burnaby, British Columbia, Canada · On-site
Commissionaires BC is proud to provide security services to a Government of Canada Public Safety site located in Burnaby. We are currently looking for security professionals who would be interested in working at a high p…
Skills: Security protocols, Customer service, CCTV monitoring, Emergency response, Communication
Burnaby, British Columbia, Canada · On-site
$18/hr–$20/hr
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. Why this role is important? SUMMARY: To provide…
Skills: Customer service, Cash handling, Computer skills, Register operation, Record keeping
Burnaby, British Columbia, Canada · On-site
$45/hr–$63/hr
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. Why this role is important? SUMMARY: To manage …
Skills: Pharmacy operations, Medication dispensing, Patient consultation, Inventory management, Workflow management
Burnaby, British Columbia, Canada · On-site
Company Description Evolution is a world-leading developer and provider of products for the online casino industry. We develop, produce, market, and license fully integrated B2B Online Casino solutions to gaming operator…
Skills: Attention to detail, Resilience, Dedication, English proficiency, Multi-tasking
Burnaby, British Columbia, Canada · On-site
$50k–$60k/yr
Help people create homes they love. Join the Urban Barn team as an IT Operations Specialist at our Home Office located in Burnaby, BC. With over 50 retail stores across the country, Urban Barn is a nationally recognized …
Skills: IT support, POS systems, Hardware troubleshooting, Connectivity troubleshooting, Windows
Burnaby, British Columbia, Canada · On-site
$21/hr–$23/hr
Premium is looking for a dedicated Norton Brand Ambassador to join us for a Back to School event. Contract role: August 22 - September 30 Training: August 19 Schedule: Weekends, 7h per day You will drive sales by partner…
Skills: Sales, Customer engagement, Communication, Resilience, Resourcefulness
Burnaby, British Columbia, Canada · On-site
Position Summary: Take charge. Think fast. Move forward. As a Sales and Operations Management Trainee in our fast-paced environment, you will use your hard-earned degree to run a business and quickly solve problems for o…
Skills: Sales, Operations management, Customer service, Problem solving, Inventory management
Browns Shoes Inc.Burnaby, British Columbia, Canada · On-site
$20/hr–$30/hr
THE TEAM At Browns Shoes, we’re all about creating exceptional customer experiences filled with style, service, and passion. THE OPPORTUNITY Join our dynamic retail team and start your career with a proudly Canadian fash…
Skills: Customer service, Sales, Communication, Interpersonal skills, Product knowledge
Burnaby, British Columbia, Canada · On-site
$20/hr–$29/hr
Req Id: 431934 Joignez-vous à nous alors que nous entamons ce nouveau parcours, combinant le meilleur de la vente au détail technologique avec des services de télécommunications de pointe. Chez Best Buy Express, nous cro…
Skills: Retail sales, Customer service, Technology sales, Telecommunications, Communication skills
Burnaby, British Columbia, Canada · On-site
Requisition ID: 270127 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. About the role What your role will be… Senior Financial Advisor At Scotiabank we help employee…
Skills: Financial advising, Customer service, Sales, Relationship management, Financial planning
Burnaby, British Columbia, Canada · On-site
Job Description It’s time for a sweeping change to your career so that you can pursue what matters to you! At Aramark, making sure we provide clean environments is something in which we take pride and is a skill set that…
Skills: Cleaning, Sanitization, Attention to detail, Customer service, Equipment maintenance
Burnaby, British Columbia, Canada · On-site
$18/hr–$21/hr
With over 185 stores and nearly 22,000 team members, Save-On-Foods is Western Canada’s largest grocery retail company and a great place to grow your career. Committed to its core values of service, people, innovation, fu…
Skills: Customer service, Cash register operation, Product knowledge, Stocking, Cleaning
Burnaby, British Columbia, Canada · On-site
$75k–$85k/yr
About MetCap Living MetCap Living Management Inc. is one of Canada's largest private third-party property management companies, managing a diverse portfolio of residential apartment communities across the country. Our co…
Skills: Property management, Leadership, Financial management, Budgeting, Customer service
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The General Manager is responsible for the leadership, financial management, and strategic direction of the Dining Commons operations. They oversee front-of-house and back-of-house performance while fostering strong relationships with clients and stakeholders.
Candidates must have at least 5 years of progressive management experience in high-volume food service or hospitality and hold post-secondary education. Proficiency in Microsoft Office and knowledge of food safety and sanitation standards are required.
The salary range for this position is $85,000 to $95,000. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. In addition to base salary, eligible employees may be entitled to other elements of total compensation, which may include group benefits, employer RRSP contributions, and discretionary bonus or incentive programs, where applicable to the role. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards program will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.
Position Title: General Manager (Food Services)
Location: SFU Burnaby Campus
Reports To: Resident District Manager
The General Manager is responsible for all aspects of the operation including: budgeting, financial management and weekly analysis, implementation and ongoing success marketing programs, catering services, and concepts. The General Manager must be prepared to work weekdays and sometimes evenings and weekends/holidays.
Now, if you were to come on board as a General Manager, we’d ask you to do the following for us:
The General Manager - Dining Commons is accountable for the leadership, performance, and strategic direction of Simon Fraser University’s Dining Commons. The role oversees all aspects of the operation including: budgeting, financial management and weekly analysis, implementation and ongoing success from both front-of-house and back-of-house operations, ensuring seamless service delivery, culinary excellence, client satisfaction, and financial accountability.
The General Manager – Dining Commons works in close partnership with the Resident District Manager, the Culinary Director, the Executive Chef, and other Compass departments, fostering collaboration to deliver a best-in-class dining program that enhances the student, faculty, and staff experience.
Leadership & Team Development
- Lead, coach, and inspire a team of managers and unionized associates to deliver service excellence.
- Mentor junior managers to build leadership capabilities and future bench strength.
- Maintain a strong and visible presence in the dining commons, engaging with staff during peak meal periods (breakfast, lunch, dinner).
- Build a culture of respect, accountability, and open communication.
- Conduct regular pre-shift huddles, staff meetings, and weekly manager reviews.
- Resolve conflicts effectively, working with HR/LR as required.
Front-of-House & Guest Experience
- Establish and enforce service standards to ensure a welcoming, efficient, and student-centered dining experience.
- Monitor service flow, guest interactions, and staff performance during operating hours.
- Ensure adequate coverage and staffing during peak hours.
- Respond promptly to guest feedback, Foodback system data, and client concerns with timely follow-up.
Culinary Collaboration & Client Relations
- Partner with the Culinary Director and the Executive Chef on menu planning, product quality, and innovation.
- Work with Marketing and Culinary leaders to create engaging and student-focused dining experiences.
- Build strong relationships with SFU stakeholders, including students, faculty, and administration.
- Represent Compass Group at committee meetings, student groups, and client check-ins.
- Serve as the primary contact for the Dining Commons client.
Operations & Financial Management
- Oversee all aspects of dining operations in compliance with Compass Group and SFU standards.
- Manage financial performance, including budgeting, forecasting, WORrior reporting, variance analysis, and payroll.
- Ensure accurate scheduling aligned with the collective agreement.
- Maintain audit compliance in food safety, cash handling, inventory management, and pricing updates.
- Ensure 100% compliance with training, certifications, allergen protocols, and Health & Safety standards.
- Post-secondary education and at least 5 years of progressive management experience in high-volume food service or hospitality.
- Proven success managing large, diverse teams (unionized and non-unionized).
- Advanced Food Service Training (AFST).
- Health & Safety Level 1 & 2 certification (or willingness to obtain within 90 days).
- Proficiency in Microsoft Office (Excel, Word); POS knowledge an asset.
- Strong financial acumen, including budget control and variance management.
- Excellent interpersonal, communication, and client relationship skills.
- Strong knowledge of food safety, sanitation, and multi-unit dining operations.
- Ability to thrive in a fast-paced campus environment.
- Primarily weekday schedule with flexibility for evenings and weekends.
- Requires on-site leadership presence at the SFU Dining Commons.
- Dining Commons operations consistently deliver an exceptional student and faculty dining experience.
- Strong, collaborative relationships with the Resident District Manager, Culinary Director, and client.
- Financial targets and compliance standards are met or exceeded.
- Staff are engaged, motivated, and performing at high levels.
We are thrilled to offer an exciting SFU Tuition Waiver Program exclusively for our associates and their families. This incredible benefit covers eligible family members, including spouses and dependents under 25 years of age, and applies to both undergraduate and graduate programs. Invest in your future with us and give your loved ones the gift of education!
There are currently 495 open customer service & support positions in Burnaby, Canada listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Shoppers Drug Mart, Save-On-Foods, Starbucks, Evolution, Global Elite Consultants, among others. Browse the listings above to see every active employer.
Yes — 72 of the 495 open customer service & support positions offer remote or hybrid work (47 remote, 25 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
