Boston, Massachusetts, United States · Remote OK
$50k–$60k/yr
Forward Financing is a financial technology company based in Boston, Massachusetts with team members throughout the United States, Dominican Republic, and Canada. The company is on a mission to unlock the capital that fu…
Skills: Consultative Selling, Salesforce, Lead Management, High-Volume Outbound Calling, CRM Management
Boston, Massachusetts, United States · On-site
$38/hr–$98/hr
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. This is a full-time position, 40 hours per week, day shifts M-F. Healthcare Associates (HCA) is a robust ad…
Skills: Telephone Triage, Chronic Disease Management, Medication Reconciliation, Patient Education, Clinical Assessment
Boston, Massachusetts, United States · On-site
$66k–$74k/yr
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring …
Skills: Facility Management, Property Administration, Procurement, Budget Analysis, Customer Service
Boston, Massachusetts, United States · On-site
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
Skills: Access Control, Badge Screening, Patrolling, Customer Service, Emergency Response
Boston, Massachusetts, United States · On-site
Overview Enterprise Mobility is seeking responsible, dedicated people to join our team as Seasonal Automotive Detailers. This position pays $18 / hour and is located at 200 Stuart Street (5th & 6th Floor) Boston, MA 0211…
Skills: Vehicle Detailing, Sanitization, Vehicle Inspection, Exterior Washing, Interior Vacuuming
Boston, Massachusetts, United States · On-site
$26/hr–$30/hr
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, t…
Skills: Client Management, Client Solutions Advisory, Customer and Client Focus, Referral Identification, Risk Management
Boston, Massachusetts, United States · On-site
$17/hr–$25/hr
Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our missio…
Skills: Inventory Management, Purchasing, Auditing, Data Entry, Customer Service
Boston, Massachusetts, United States · On-site
$26/hr–$30/hr
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, t…
Skills: Client Management, Client Solutions Advisory, Customer and Client Focus, Referral Identification, Risk Management
Boston, Massachusetts, United States · On-site
$30k–$47k/yr
Part Time Teller, Washington Park, Roxbury, MA Country: United States of America It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into…
Skills: Cash Handling, Customer Service, Risk Management, Fraud Prevention, Cross-selling
Boston, Massachusetts, United States · On-site
This Full-Time Dispensary Associate position is located at our Mayflower Dispensary in Allston, MA. Who We Are: iAnthus Capital Management is a multi-state operator, encompassing the full spectrum of cannabis enterprises…
Skills: Patient Services, Inventory Management, Point Of Sale (POS), HIPAA Compliance, Communication Skills
Boston, Massachusetts, United States · On-site
$21/hr–$23/hr
Description Under the direction of the Dental and Optometry Administrative Supervisor, the Patient Services Coordinator I is responsible for providing exemplary customer service, patient registration & documentation, app…
Skills: Customer Service, Patient Registration, Appointment Scheduling, Cash Handling, Insurance Verification
Boston, Massachusetts, United States · On-site
$75k–$81k/yr
At Curaleaf, we’re redefining the cannabis industry with a strong commitment to quality, expertise, and innovation. As a leading global cannabis provider, our brands—including Curaleaf, Select, and Grassroots—offer premi…
Skills: Retail Leadership, Financial Management, P&L Management, Talent Development, Customer Service
Boston, Massachusetts, United States · On-site
Text henleyjobs to 23000 to start your application today! Message and data rates may apply. Are you looking to reach your full potential? Do you enjoy meeting new people and working in a team environment? Whether you are…
Skills: Customer Service, Oil Changes, Vehicle Inspection, Basic Maintenance, Problem Solving
Boston, Massachusetts, United States · On-site
$100k–$125k/yr
We are currently seeking a skilled and dedicated Aesthetic Sales Consultant to become an integral part of our luxury medical practice. About Us AirSculpt® is a next-generation body contouring treatment designed to optimi…
Skills: Consultative Selling, CRM, Microsoft Office, Google Suite, Patient Satisfaction
Boston, Massachusetts, United States · On-site
POSITION SUMMARY The Account Manager is responsible for monitoring various procurement channels and working with customers to achieve set revenue and margin targets. This position is responsible for interacting with cust…
Skills: Inside Sales, Procurement Monitoring, Customer Relationship Management, Quoting, Pipeline Management
Boston, Massachusetts, United States · Hybrid
Overview This is a hybrid role, with the expectation that time working will regularly take place inside and outside of our Boston office Together, Silicon Valley Bank and First Citizens offer you the strength and stabili…
Skills: Client Onboarding, Client Servicing, Cash Management, KYC Compliance, Risk Mitigation
Boston, Massachusetts, United States · On-site
We are looking for an Assistant General Manager -Terminal B - Berkshire Farms Market --- IMMEDIATE NEED! OPEN HOUSE! July 9th 9am - 12pm & 2-5pm. Where: Hilton Boston Logan Airport - One Hotel Drive, Boston, MA 02128 - S…
Skills: Team Leadership, Guest Relations, Inventory Management, Staff Training, Scheduling
Boston, Massachusetts, United States · On-site
$19/hr
The 'Quin House is a multi-award-winning modern private social club in Back Bay that brings together a diverse mix of interesting and interested members of all ages, industries, and backgrounds to forge meaningful connec…
Skills: Hospitality, Food Service, Customer Service, Teamwork, Attention To Detail
Boston, Massachusetts, United States · On-site
$25/hr–$32/hr
You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment t…
Skills: Relationship Management, Client Acquisition, Financial Advice, Revenue Generation, Regulatory Compliance
Boston, Massachusetts, United States · On-site
Overview Who We Are: At Planet Fitness, our mission has always been to enhance people’s lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the large…
Skills: Customer Service, Communication Skills, Conflict Resolution, Sales, Retail Transactions
Boston, Massachusetts, United States • Remote OK
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The role focuses on re-engaging previous clients who have paid their balances to create new funding opportunities. Responsibilities include managing high-volume auto-dialers, utilizing Salesforce for lead tracking, and mentoring junior representatives.
Candidates need 2+ years of experience in high-volume, short-cycle transactional sales within a regulated industry. Proficiency in Salesforce and a metric-driven, competitive mindset are essential.
Forward Financing is a financial technology company based in Boston, Massachusetts with team members throughout the United States, Dominican Republic, and Canada. The company is on a mission to unlock the capital that fuels small businesses across America. Recognized as a Best Place to Work by Built In Boston and certified as a Great Place To Work®, Forward is investing in its employees, technology, and customer experience – with long-term success in mind every step of the way.
We are seeking a Senior Customer Engagement Representative who is focused on winning back previous clients with a paid in full balance and re-engaging them as clients. We are looking for a "Top 1%" performer who is motivated by metrics and obsessed with conversion. You will be responsible for re-engaging our successfully graduated merchants, turning "Paid In Full" status into new funding opportunities through sheer volume, strategic follow-up, and technical precision.
Act as a Consultant: Speak with business owners to assess goals, address questions, and present renewal options
Drive the Dialer: Master a high-volume auto-dialer environment, maintaining the stamina to deliver high-quality pitches on the 100th call of the day as effectively as the 1st.
Salesforce Execution: Use Salesforce as a tactical weapon. You will be expected to manage high-velocity lead queues, ensuring that every record is updated in real time to reflect the current funnel stage.
Collaborate: Work with internal teams to support timely and accurate funding outcomes, including Sales, Processing, Underwriting, Collections, and Accounting.
Act as a Mentor: Ability to support and mentor more junior reps through daily processes and initiatives.
Performance Optimization: Constantly analyze your own performance data. If your conversion dips, you are expected to diagnose the "why" (e.g., call timing, script delivery, or lead source) and pivot immediately.
Beta Tech & Documentation: As a Senior rep, you will pilot new tech (dialer enhancements, AI logging, etc.) and provide concise, actionable feedback.
Your success is measured by hard data. We expect the following:
Activity Volume: Consistent daily attainment of outbound call volume, talk time, and multi-channel touchpoints (SMS/Email).
Conversion Efficiency: Maintaining a high lead-to-opportunity and opportunity-to-funding percentage.
Quota Attainment: Monthly and quarterly revenue targets are treated as a floor, not a ceiling.
Funnel Management: Zero "leaks" in the pipeline; 100% of assigned PIF leads must be touched within strict SLAs.
The Experience: 2+ years in a high volume, short cycle transactional sales environment in a regulated industry
The Mindset: You are competitive and metric-driven. You enjoy seeing your name at the top of the leaderboard and are motivated by hitting stretch goals.
Technical Command: 2+ years experience updating deals daily in a CRM (Salesforce preferred)
Comfort with hustle metrics: Comfortable with high phone activity in a fast-paced environment, familiarity with auto-dialer, strong time management, strong organization habits, Able to request, review, and communicate clearly about financial documents
Resilience: High comfort level with "no" and the ability to pivot to a "yes" through consultative selling and persistence.
Annual Targeted Salary: $50,000 – $60,000 USD
Monthly Variable: You have the potential to earn an additional $2,000 USD per month in variable compensation. The final payout of variable compensation is determined by achievement of performance metrics.
At Forward Financing, we're committed to fair and transparent compensation. We believe in providing a compensation package that recognizes your skills, experience, and the unique value you bring to our team. We take a market-based approach to pay, regularly reviewing benchmark data to ensure our compensation remains competitive, equitable, and aligned with our performance-driven culture.
Final offers are determined by a variety of factors, including the candidate's qualifications, relevant experience, specific skills, and internal equity. This approach ensures that our compensation is competitive and equitable. Your recruiter will provide specific details on the expected base and variable earnings as it pertains to this specific role.
Additionally, we offer a comprehensive total rewards package, including but not limited to: medical, dental, vision, commuter benefits, a flexible time-off policy, paid parental leave, 401k match for US employees, wellness reimbursement, volunteering days, annual professional development budget, and charitable donation match.
Forward is proud to be a remote-first company, keeping workplace flexibility a top priority for our employees. As a business, we are focused on impact; we are more concerned with your contributions to the success of the company than where you get your work done. To help facilitate in-person collaboration, employees are welcome to work from one of our premiere office locations.
When we aren’t collaborating to drive business and support our customers, we’re finding virtual and in-person ways to get to know our colleagues, celebrate team wins, and have fun together!
Drive the Mission: We believe in financial opportunity for underserved small businesses. We say “yes” when others say “no.”
Keep It Real: We value direct communication, candid feedback, and authenticity. We are an open book.
Act With Kindness: We create an environment where caring is cool and helping is the norm. We do the right thing.
Shoot for Extraordinary: We are inspired by innovative thinking and continuous improvement. We never settle for yesterday’s best.
Forward Financing is a fintech company based in Boston, Massachusetts with team members throughout the United States, Dominican Republic, and Canada. The company is on a mission to unlock the capital that fuels small businesses across America. Whether facing challenges accessing traditional financing or simply needing a convenient, flexible solution, Forward is committed to funding more of the millions of small businesses nationwide. By simplifying the requirements, streamlining the process, and using advanced proprietary technology, Forward is often able to deliver approvals within hours and funds that same day – giving more businesses the financial opportunity they need to thrive. Plus, with their dedicated teams and award-winning service, customers get personalized support when they need it most.
Since 2012, Forward has expanded access to capital by providing over $4.8 billion in funding to more than 92,000 small businesses. The company is A+ rated by the Better Business Bureau with an Excellent / 4.7 stars rating on Trustpilot.com. Recognized as a Best Place to Work by Built In Boston and certified as a Great Place To Work®, Forward is dedicated to empowering both its team and the customers they serve, helping them succeed and thrive.
Forward Financing is proud to be an equal opportunity employer, and is committed to fostering a fair and inclusive culture built on a foundation of high performance and exceptional customer experience. With a laser focus on employee impact, we’re able to reduce biases and ensure the right people are in the right jobs to contribute to our mission. The varied perspectives of our people fuel innovation and make us a stronger team. By embracing what makes each of us unique, we create a supportive environment where people feel valued, accepted, and empowered to thrive.
A trusted source of fast, flexible funding for small businesses.
Forward Financing is a financial technology company based in Boston, Massachusetts with team members throughout the United States, Dominican Republic, and Canada. The company is on a mission to unlock the capital that fuels small businesses across America. Whether facing challenges accessing traditional financing or simply needing a convenient, flexible solution, Forward is committed to funding more of the millions of small businesses nationwide. By simplifying the requirements, streamlining the process, and using advanced proprietary technology, Forward is often able to deliver funds same day – giving more businesses the financial opportunity they need to thrive. Plus, with their dedicated teams and award-winning service, customers get personalized support when they need it most. Since 2012, Forward has expanded access to capital by providing over $4.8 billion in funding to more than 92,000 small businesses. The company is A+ rated by the Better Business Bureau with an Excellent / 4.6 stars rating on Trustpilot.com. Recognized as a Best Place to Work by Built In Boston and certified as a Great Place To Work®, Forward is dedicated to empowering both its team and the customers they serve, helping them succeed and thrive. Please be cautious of scams impersonating Forward Financing using our branding and acting on behalf of our company. If you receive any suspicious correspondence claiming to be from Forward Financing and you have concerns it may be fraudulent, please contact us directly at [email protected] to verify its legitimacy. Talent Network: https://www.forwardfinancing.com/talent-network/ Instagram: https://www.instagram.com/forward_financing/ Facebook: https://www.facebook.com/forwardfinancing X: https://x.com/fwd_financing
Offices: 53 State St, 20th Floor, Boston, Massachusetts 02109, US
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