Bloomington, Illinois, United States · Hybrid
$90k–$110k/yr
Salary Range: $90,000 - $110,000 We are seeking a dynamic Sr. Contact Channel Performance Analyst to lead and optimize our subrogation contact campaigns across multiple channels. In this senior role, you will own the end…
Skills: Multi-Channel Campaign Management, Data Analytics, A/B Testing, Contact Strategy, Regulatory Compliance
Bloomington, Illinois, United States · On-site
$19/hr
Hiring Immediately! For over 30 years, Sun Loan Company has been a trusted financial resource in over 200 communities, across seven states in the US, and seven locations in Mexico. As a Loan Specialist, this position sup…
Skills: Customer Service, Collections, Loan Processing, Regulatory Compliance, Sales Techniques
Bloomington, Illinois, United States · On-site
Role Overview Our Quality Assurance Specialists ensure each Guest receives perfectly prepared, high-quality food. They provide dependable, fast service that is absolutely Chili's! If you take pride in great team work, th…
Skills: Quality Assurance, Multitasking, Communication, Food Safety, Sanitation
Bloomington, Illinois, United States · On-site
Role Overview Our bartenders mix more than a great drink! They serve amazing food and drinks while creating a lively atmosphere with hospitality that is absolutely Chili 's. If you take pride in providing great service a…
Skills: Bartending, Customer Service, Time Management, Multi-tasking, Alcohol Service
Bloomington, Illinois, United States · On-site
Role Overview Our Busser Team Members are responsible for efficiently maintaining a clean and sanitary dining room for our guests. They provide the dependable and fast service that Chili's is known for. If you take pride…
Skills: Cleaning, Sanitization, Teamwork, Communication, Time Management
Bloomington, Illinois, United States · On-site
Role Overview Our To-Go Specialists are responsible for providing fast service and great hospitality for our To-Go Guests. If you take pride in great team work and love making people feel special, then we want to hear fr…
Skills: Customer Service, Hospitality, POS System Operation, Multitasking, Phone Etiquette
Bloomington, Illinois, United States · On-site
Role Overview Our Hosts begin each experience for every Guest that walks into our restaurants by providing hospitality and service that is absolutely Chili's. If you take pride in providing a warm welcome and love making…
Skills: Hospitality, Guest Relations, Wait List Management, Communication, Telephone Etiquette
Bloomington, Illinois, United States · On-site
Role Overview Our Food Runners create an exceptional experience for our Guests and their fellow Team Members by sharing their passion for beverages, food, and people. We hire primarily food runners who can grow their car…
Skills: Hospitality, Customer Service, Pre-bussing, Teamwork, Fast-paced Environment
Bloomington, Illinois, United States · On-site
Role Overview Our Servers don't just provide our Guests with amazing food and drinks. They deliver hospitality and service that is absolutely Chili's! If you take pride in providing great service and love making people f…
Skills: Hospitality, Customer Service, Menu Knowledge, Fast-paced Environment, Teamwork
Bloomington, Illinois, United States · On-site
Overview *** $1,500 SIGN ON BONUS *** The Foehr Group is looking for a Dental Assistant in Bloomington, IL to assist our clinical team by providing a high level of patient care and satisfaction while operating in a team-…
Skills: Clinical Support, Patient Care, Radiography, Infection Control, Patient Education
Bloomington, Illinois, United States · Hybrid
$22/hr–$30/hr
All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated). Working Title: Customer Svc Special Senior Institution: Normandale Community College Classification Title: Customer Svcs Special…
Skills: Customer Service, Data Entry, Problem Solving, Analytical Skills, Organizational Skills
Bloomington, Illinois, United States · On-site
Retail Security Officer — Full Time — Bloomington, IL Wage: $18.25/HR Available Schedule: Monday - Friday (no weekends!) Thinking about joining the Security Field? Then this is the perfect role for you!! Join our team at…
Skills: Conflict Resolution, De-escalation, Access Control, Patrolling, Safety Reporting
Bloomington, Illinois, United States · On-site
Description About Us: At JX, we are more than just a provider in the diesel industry; we are a team united by core values that define our commitment to excellence. Our employees play a crucial role in assisting both inte…
Skills: Prospecting, Sales Cycle Management, Customer Service, Needs Analysis, Closing
Tempe, Arizona, United States · Hybrid
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Skills: Customer Service, Financial Account Processing, Investment Fundamentals, Verbal Communication, Microsoft Excel
Bloomington, Illinois, United States · On-site
$17/hr–$28/hr
OverviewThe Admissions Specialist manages the scheduling, welcomes patients warmly, collects demographic and critical patient information for patient encounters, ensures insurance verification has been completed and acce…
Skills: Patient Scheduling, Insurance Verification, Patient Check-in/Check-out, Customer Service, Medical Billing Collection
Bloomington, Illinois, United States · On-site
POSITION PURPOSE AND SUMMARY The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for …
Skills: Guest Services, Property Management System, Reservation Processing, Cash Handling, Conflict Resolution
Bloomington, Illinois, United States · On-site
$15/hr–$17/hr
Job Description As a Food Service Worker, you’ll assist with food prep, portioning meals, and serving our loyal customers. With guidance from your manager, you’ll learn on the job and make great connections with the peop…
Skills: Leadership, Supervisory skills, Customer service, Interpersonal skills, Food preparation
Bloomington, Illinois, United States · On-site
$17/hr–$17/hr
Optometric Technician II - All About Eyes in Bloomington IL General Job Description & Responsibilities The primary responsibility of this position is to ensure that all patients are receiving the best quality of care at …
Skills: Patient Pre-screening, Diagnostic Testing, Medical History Gathering, Insurance Verification, Contact Lens Training
Bloomington, Illinois, United States · On-site
Total Rewards "Your life - our Mission" OSF HealthCare is dedicated to provide Mission Partners with a comprehensive and market-competitive total rewards package that includes benefits, compensation, recognition and well…
Skills: Customer Service, Typing, Filing, Telephone Skills, Microsoft Office
Bloomington, Illinois, United States · On-site
Description This position supports the work of the Y, a leading nonprofit committed to strengthening community through youth development, healthy living and social responsibility. Under the supervision of the Director of…
Skills: Youth Supervision, Customer Service, Conflict Resolution, First Aid, CPR
Bloomington, Illinois, United States • Hybrid
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Lead and optimize multi-channel subrogation contact campaigns across voice, print, and digital channels to maximize recovery outcomes. Establish contact models and ensure all outreach activities comply with legal and regulatory standards.
Requires a Bachelor's degree and 3+ years of experience in contact strategy or analytics-driven operations, preferably in financial services or insurance. Candidates must demonstrate proficiency in data-driven experimentation and the ability to lead cross-functional teams.
Salary Range:
$90,000 - $110,000
We are seeking a dynamic Sr. Contact Channel Performance Analyst to lead and optimize our subrogation contact campaigns across multiple channels. In this senior role, you will own the end-to-end strategy and execution of outreach initiatives – from voice-to-voice calls and print mailers to digital channels like email, SMS, and click-to-chat. Your mission is to maximize engagement and recovery outcomes by designing a cohesive contact model, ensuring compliance, and continually refining approaches through data-driven insights. You will collaborate closely with cross-functional partners (Operations, Legal, Compliance, Technology) to maintain high standards and innovative practices. This position is the single point of accountability for multi-channel contact effectiveness, translating strategy into measurable business results. Position is hybrid in our Bloomington, IL headquarters.
Key Responsibilities:
Required Qualifications:
Preferred Qualifications:
Work Arrangement:
This position is based in Bloomington, IL and operates on a hybrid work model. The ideal candidate should be able to work on-site in Bloomington part of the week (for team collaboration, in-person meetings, etc.), with flexibility to work remotely on other days. We will discuss specific on-site expectations during the interview process.
Why Join Us:
This role offers the opportunity to shape a critical strategy that directly impacts our business results and customer experience. If you are a driven strategist with a passion for data-driven improvements and cross-channel innovation, we encourage you to apply. You will join a collaborative team and a company that values innovation, accountability, and continuous improvement. We are committed to a diverse and inclusive workplace, and welcome candidates of all backgrounds to bring their unique skills to our mission.
We look forward to reviewing your application and exploring how you can contribute to our team’s success as the next Sr. Contact Channel Performance Analyst.
When people reach for their phones, use laptops, or grab their tablets, Afni's contact center teams are there to provide prompt and friendly help. That's Afni. We're a global team of people who love helping companies develop meaningful and profitable relationships with customers. In 1936, we got our start in Bloomington, Illinois as a consumer collections agency. Today, we're so much more. Our channel strategies and customer lifecycle solutions give our clients ways to connect with their customers for many reasons, using their customers' channels of choice.
Offices: 1310 Martin Luther King Jr Drive, Bloomington, IL 61701, US · 7810 E Escalante Rd, Tucson, Arizona 85730, US · One Felicity Center, Quezon City, PH · Avenida General Bernardo Reyes 1214, Monterrey, MX · SM City Fairview, Quezon City, PH
There are currently 218 open customer service & support positions in Bloomington, IL listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Domino's, OSF HealthCare, Albertsons Companies, DICK'S Sporting Goods, Lowe's Companies, Inc., among others. Browse the listings above to see every active employer.
Yes — 10 of the 218 open customer service & support positions offer remote or hybrid work (2 remote, 8 hybrid).
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