Get to know The Pokémon Company International The Pokémon Company International manages the Pokémon property outside of Asia and is responsible for brand management, licensing and marketing, the Pokémon Trading Card Game…
Skills: Bilingual English and Japanese, Project Management, Global Licensing, Cross-functional Collaboration, Strategic Thinking
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Provide exceptional customer service in a safe and clean environment to ensure the customer's return visit. Treat customers/employees in a fair and ethical manner, promoting an inclusive work environment, being a respons…
Get to know The Pokémon Company International The Pokémon Company International manages the Pokémon property outside of Asia and is responsible for brand management, licensing and marketing, the Pokémon Trading Card Game…
Skills: Japanese Fluency, English Fluency, Project Coordination, Technical Troubleshooting, Asset Management
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$95k–$172k/yr
Full-time
bachelor degree
Healthcare premiums 100% employer-paid, Paid family leave, Employer-paid life insurance, Long and short-term income protection insurance, 401k employer matching, Pension employer contributions
Visa sponsorship available
Posted 68d ago
~40 hrs/week
Responsibilities
Lead interdepartmental teams to deliver global licensing projects on time and to specification. Manage communication and document translation between English and Japanese for internal and external stakeholders across the US, UK, and APAC regions.
Requirements
Requires 5-7 years of professional experience and a bachelor's degree or equivalent. Must be bilingual in English and Japanese with a strong understanding of Japanese business customs and proficiency in Microsoft Office.
Full job description
Get to know The Pokémon Company International
The Pokémon Company International manages the Pokémon property outside of Asia and is responsible for brand management, licensing and marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children’s entertainment properties in the world.
Job Summary: This role will organize, manage, and deliver projects/programs for the organization.
FLSA Classification (US Only): Exempt
People Manager: No
What you’ll do
Leads an interdepartmental team to complete an assigned project on time, to specifications, and with accuracy and efficiency.
Maintain ongoing oversight of the global licensing project, proactively address any emerging concerns before they develop into problems.
Ensure project deadlines are met by maintaining clear communication, by following up when responses are delayed, and by building trust with stakeholders across offices.
Work closely with the team members and translate the documents to/from English-Japanese language for internal and external stakeholders.
Outlines the tasks involved in the project and communicates with the manager and team members accordingly.
Engage in strategic thinking, creative execution and cross-functional collaboration in a dynamic, hands-on environment.
Play a key role in managing exciting end-to-end international projects with top-tier/cutting-edge brands. Communicates and collaborates with US & UK-based Licensing teams and partners in APAC region.
Make a tangible impact while growing as a leader through continuous learning.
Enjoy the rewarding experience of delighting global consumers, along with competitive compensation and comprehensive benefits.
What you’ll bring
Five (5) to seven (7) years of relevant professional experience or a demonstrated equivalent level of expertise.
Bachelor's degree in a related field or a demonstrated equivalent level of applicable experience.
Bilingual with excellent written and verbal business communication proficiency in both English and Japanese. Solid understanding of Japanese culture and business customs.
Excellent interpersonal and customer service skills.
Excellent organizational skills and attention to detail.
Excellent time management skills with a proven ability to meet deadlines.
Strong analytical and problem-solving skills.
Ability to prioritize tasks and ability to work effectively in team environments.
Thorough understanding of or the ability to quickly learn about the project or product being developed.
Background in account management in an agency setting is a strong advantage.
Previous experience in licensing business is desirable.
While passion for the Pokémon brand is a plus it is not required, however knowledge of and a willingness to learn more about the brand is a must.
Proficiency in Microsoft Office Suite is a must, proficiency in Adobe Creative Cloud is a plus.
Ability to travel up to 4 times a year.
Base Salary Range: For this role, new hires generally start between $95,000 – 127,000 per year. The full range is $95,000 - $172,000 per year. This range is applicable for the labor market where the role is intended to be hired. The final base salary is directly related to the candidate’s qualifications and professional experience uniquely.
#LI-CG1 #LI-Hybrid
How you’ll be successful
Passion for Pokémon: Develops an understanding of the Pokémon brand, the impact it has on our people, culture, business, fans, and communities, and applying that knowledge and passion to everything you do.
Challenging the Expected: Approaches challenges with curiosity and creativity, embracing the possibility of failure as an opportunity to learn something new, develop innovative ideas, solve complex problems and identify unique opportunities.
Integrity and Respect: Demonstrates integrity and respect by leading with empathy, listening to others, seeking out different perspectives, and taking personal responsibility for decisions, actions, and results.
Dedicated to Quality: Takes ownership to maintain and promote high standards, looks for new ways to learn and improve, and embraces a growth mindset to seek and apply feedback from others in an effort to continuously improve.
Building Relationships: Develops and strengthens relationships, adopting a “team first” mentality and working collaboratively to solve problems and meet shared goals.
Delighting Customers: Listens and understands the interests and needs of our customers and stakeholders, making them feel heard and important, and embracing these learnings to continue delivering a unique Pokémon experience.
What to expect
An innovative culture driven by impact, delivering meaningful outcomes.
Company events that celebrate the spirit of Pokémon.
Competitive cash-based compensation programs.
100% employer-paid healthcare premiums for you.
Generous paid family leave.
Employer-paid life insurance.
Employer-paid long and short-term income protection insurance.
Comprehensive relocation package for certain roles.
Hybrid work environment.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this role. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. Employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. For roles in the United Kingdom, candidates will need the right to work. In some cases, and for some roles, the Company may be able to arrange a visa. For roles in Ireland, this role requires candidates to have the right to live and work in the Republic of Ireland. However, we welcome applications from all nationalities and may consider supporting an employment permit application, in appropriate and suitable cases.
The Pokémon Company International is committed to the inclusion of all qualified applicants for consideration in our job application process. If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview, or to otherwise participate in the hiring process, please contact the Talent Acquisition team at [email protected].
Join one of the most popular children’s entertainment properties in the world! The Pokémon Company International manages the Pokémon property outside of Asia and is responsible for brand management, licensing and marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children’s entertainment properties in the world. For more information, visit https://corporate.pokemon.com/en-us/
Offices: 10770 NE 8th St, Suite 1500, Bellevue, Washington 98004, US · 566 Chiswick High Road, 3rd Floor Building 10, London, England W4 5XS, GB · 3rd Floor, 2 Central Plaza, Dame Street, Dublin , D02 T0X4, IE · Avenida Emilio Castelar 75, Miguel Hidalgo, Mexico City 11550, MX
MarketingProduct DevelopmentMedia Development and ProductionLocalizationBilingual BusinessGraphic DesignOnline Development and ProductionFinanceLicensingGaming
How many Customer Service & Support jobs are open in Bellevue, WA right now?
There are currently 918 open customer service & support positions in Bellevue, WA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Bellevue, WA?
Companies currently hiring include Kroger, Starbucks, Nordstrom, Overlake Medical Center & Clinics, Albertsons Companies, among others. Browse the listings above to see every active employer.
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