Marriott International Hotels, Inc.Bangkok, Thailand · On-site
POSITION SUMMARY Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while ma…
Skills: Revenue Maximization, Up-selling, Guest Relations, Reservation Management, Sales Techniques
Bangkok, Thailand · On-site
Objectives To achieve sales goals and corporate Straumann Group Thailand business objective for all assignment portfolios.To promote full range of company products in territory through his/her sales team and execute stra…
Skills: Sales Management, CRM, Channel Management, KOL Engagement, Business Planning
Bangkok, Thailand · On-site
Job Location: BURGER KING-PLATINUM FASHION MALL Overview Minor Food is one of Asia's most dynamic food service companies and a leading global restaurant operator, with more than 2,700 outlets across 25 countries. Our por…
Skills: Customer Service, Upselling, Food Quality Control, Hygiene Standards, Communication
Bangkok, Thailand · On-site
Job Location: THE COFFEE CLUB-SAMYAN MITRTOWN Overview Minor Food is one of Asia's most dynamic food service companies and a leading global restaurant operator, with more than 2,700 outlets across 25 countries. Our portf…
Skills: Customer Service, Upselling, Food Quality Control, Hygiene Standards, Communication
Bangkok, Thailand · On-site
Job Location: DAIRY QUEEN-RIVERSIDE PLAZA Overview Minor Food is one of Asia's most dynamic food service companies and a leading global restaurant operator, with more than 2,700 outlets across 25 countries. Our portfolio…
Skills: Customer Service, Sales Promotion, Food Quality Control, Hygiene Standards, Communication
Bangkok, Thailand · On-site
Description The Customer Fulfilment Coordinator ensures that Short Term Leasing (STL) customer orders are fulfilled in a timely and satisfactory manner. This role supports customer service efforts by managing order proce…
Skills: Order Fulfillment, Logistics Coordination, Data Management, Customer Relationship Management, ULD Operations
Bangkok, Thailand · Hybrid
Job Description: Mange team operations as customer and distributor’s requests in order to maximize customer satisfaction and distributor satisfaction based on KT-AXA’s core value with effective communication …
Skills: Call Center Management, Team Leadership, KPI Analysis, Omni Channel Service, Performance Reporting
Marriott International Hotels, Inc.Bangkok, Thailand · On-site
POSITION SUMMARY Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties …
Skills: Team Leadership, Guest Service, Inventory Management, Staff Training, Scheduling
Marriott International Hotels, Inc.Bangkok, Thailand · On-site
POSITION SUMMARY Kitchen Support Experts play an important role in support of several hotel functions. These associates may work across departments (e.g., kitchen, food and beverage, employee dining room) to support clea…
Skills: Kitchen Preparation, Cleaning Equipment Operation, Dishwashing, Safety Compliance, Guest Relations
Bangkok, Thailand · On-site
Job Summary: JOB DESCRIPTION – Client Executive Location: Bangkok, Thailand Division: THAITICKETMAJOR Line Manager: Client Manager Contract Terms: Permanent, Full-Time This role will be supporting onsite for Thaiticketma…
Skills: Client Relationship Management, Event Planning, Ticketing Strategy, Event Execution, Stakeholder Management
Bangkok, Thailand · On-site
Job Location: THE COFFEE CLUB-HOLIDAY INN EXPRESS SUKHUMVIT SOI 11 Overview Minor Food is one of Asia's most dynamic food service companies and a leading global restaurant operator, with more than 2,700 outlets across 25…
Skills: Customer Service, Upselling, Food Quality Control, Hygiene Standards, Communication
Bangkok, Thailand · On-site
The Sales Administration Executive is responsible for supporting the end-to-end sales order administration process, ensuring customer purchase orders are reviewed, validated, processed, documented, and followed through a…
Skills: Sales Administration, Order Management, Customer Service, Stakeholder Management, Microsoft Excel
Bangkok, Thailand · On-site
Job Location: BURGER KING-SUKHUMVIT 52 INBOUND Overview Minor Food is one of Asia's most dynamic food service companies and a leading global restaurant operator, with more than 2,700 outlets across 25 countries. Our port…
Skills: Customer Service, Sales Promotion, Quality Control, Hygiene Standards, Communication
Bangkok, Thailand · On-site
Job Location: SWENSEN'S-SIAM PARAGON Overview Minor Food is one of Asia's most dynamic food service companies and a leading global restaurant operator, with more than 2,700 outlets across 25 countries. Our portfolio span…
Skills: Customer Service, Upselling, Food Quality Control, Hygiene Standards, Communication
Bangkok, Thailand · On-site
Job Location: DAIRY QUEEN-LOTUS NONGCHOK Overview Minor Food is one of Asia's most dynamic food service companies and a leading global restaurant operator, with more than 2,700 outlets across 25 countries. Our portfolio …
Skills: Customer Service, Sales Promotion, Food Quality Control, Hygiene Standards, Communication
Bangkok, Thailand · On-site
Job Summary: JOB DESCRIPTION – Client Executive Location: Bangkok, Thailand Division: THAITICKETMAJOR Line Manager: Client Manager Contract Terms: Permanent, Full-Time This role will be supporting onsite for Thaiticketma…
Skills: Client Relationship Management, Event Planning, Ticketing Strategy, Project Execution, Stakeholder Management
Bangkok, Thailand · On-site
Job Location: SWENSEN'S-CENTRAL BANGNA Overview Minor Food is one of Asia's most dynamic food service companies and a leading global restaurant operator, with more than 2,700 outlets across 25 countries. Our portfolio sp…
Skills: Customer Service, Food Preparation, Hygiene Standards, Inventory Management, Order Taking
Bangkok, Thailand · On-site
Job Location: DAIRY QUEEN-LOTUS SUKHAPIBAN 3 Overview Minor Food is one of Asia's most dynamic food service companies and a leading global restaurant operator, with more than 2,700 outlets across 25 countries. Our portfo…
Skills: Customer Service, Sales Promotion, Food Quality Control, Hygiene Standards, Communication
Bangkok, Thailand · On-site
Job Location: DAIRY QUEEN-TALAD RIM SUAN NONGCHOK Overview Minor Food is one of Asia's most dynamic food service companies and a leading global restaurant operator, with more than 2,700 outlets across 25 countries. Our p…
Skills: Customer Service, Sales Promotion, Food Quality Control, Hygiene Standards, Communication
Bangkok, Thailand · On-site
Job Location: THE COFFEE CLUB-HOLIDAY INN EXPRESS SUKHUMVIT SOI 11 Overview Minor Food is one of Asia's most dynamic food service companies and a leading global restaurant operator, with more than 2,700 outlets across 25…
Skills: Customer Service, Beverage Preparation, Order Taking, Upselling, Inventory Management
Marriott International Hotels, Inc.
Bangkok, Thailand • On-site
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Manage guest requests, reservations, and loyalty rewards while utilizing sales techniques to maximize revenue. Support the Sales & Marketing department through administrative duties and assist in training and motivating staff.
Requires a high school diploma or equivalent and at least 2 years of related work experience. Candidates should possess strong communication skills and a high-energy, professional attitude.
Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing).
Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott International Hotels, Inc. is a hospitality company based out of 10400 FERNWOOD RD, Bethesda, Maryland, United States.
Offices: 10400 FERNWOOD RD, Bethesda, Maryland 20817, US
There are currently 913 open customer service & support positions in Bangkok, Thailand listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Minor Hotels, Marriott International Hotels, Inc., JLL, Hilton, Agoda, among others. Browse the listings above to see every active employer.
Yes — 88 of the 913 open customer service & support positions offer remote or hybrid work (10 remote, 78 hybrid).
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