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Full-time
bachelor degree, postgraduate degree
Flexible Work Arrangements, Inclusive Team Environment, Continuous Learning Opportunities, Ethical Corporate Culture
Posted 8d ago
Apply by Aug 31
~40 hrs/week
Responsibilities
The role involves driving customer growth through account research, competitive analysis, and managing a portfolio of clients to ensure delivery excellence. It also requires orchestrating sales operations, maintaining CRM accuracy, and aligning service lines with client needs.
Requirements
Candidates must have a Bachelor's degree and an MBA with 2-5 years of experience in business development, consulting, or sales operations. Proficiency in CRM tools and experience in IT services or technology solutions is highly preferred.
Full job description
YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation.
At YASH, we’re a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single truth – bringing real positive changes in an increasingly virtual world and it drives us beyond generational gaps and disruptions of the future.
We are looking forward to hire Strategic Account Management Professionals in the following areas :
Customer Growth Partner – Account Management
ABOUT THE ROLE
YASH Technologies is seeking a Customer Growth Partner (CGP) to join our global Business Development organization. In this role, you will serve as a strategic enabler bridging Research, Account management and Delivery coordination to help our teams identify new opportunities, retain and grow existing clients, and maintain excellence across markets.
This is a dynamic, high-visibility position suited to an adaptable professional who thrives at the intersection of strategy and execution. Depending on market needs, you may support new business initiatives through competitive intelligence and account research or manage a portfolio of accounts to ensure strong client relationships and delivery outcomes.
WHAT YOU'LL DO
Market & Account Growth Acceleration
Conduct account research and competitive landscape analysis to support account mining, strategic planning, and new market penetration.
Develop account briefs and intelligence reports that equip Business Development Leaders and Client Partners with actionable insights.
Collaborate on target industry mapping and identify partnership opportunities to fuel market growth.
Account & Delivery Alignment
Manage a portfolio of assigned accounts, ensuring relationship continuity, governance adherence, and high client satisfaction.
Interface with Service Lines and Delivery teams to track milestones, surface risks, and provide Client Partners with timely visibility for decisions and client conversations.
Monitor contract renewals, delivery SLAs, and risk flags, proactively escalating issues as needed.
Sales Operations & Execution Orchestration
Maintain CRM accuracy across pipelines, contacts, and opportunities ensuring data integrity and timely follow-up.
Track pursuits and client discussions, supporting execution discipline for Business Development Leaders and Client Partners.
Prepare dashboards, account plans, and governance reports to support market-level decision-making.
Coordinate proposal logistics with Service Line teams to ensure timely submissions and process compliance.
WHO YOU ARE
Adaptable and fast learning, you flex comfortably between account management, research, and delivery coordination as business priorities shift.
Disciplined and dependable, you deliver with accuracy, follow-through, and consistency across time zones.
Analytical and insight-driven, you use data, market intelligence, and competitive research to surface opportunities and risks.
A confident communicator, with strong written and verbal skills, professional presence, and cross-cultural fluency.
Collaborative by nature, you work seamlessly through Business Development, Service Lines, and Delivery teams.
Proactive and curious, you anticipate needs, take initiative, and bring ideas that drive clients and market growth.
QUALIFICATIONS
2–5 years of post-MBA experience in business development, client management, sales operations, or management consulting.
Demonstrated ability to manage multiple priorities and stakeholders in a fast-paced, matrixed environment.
Proficiency with CRM tools and strong data management discipline.
Experience in IT services, consulting, or technology solutions is a plus.
Bachelor's degree required; MBA or equivalent postgraduate degree required.
At YASH, you are empowered to create a career that will take you to where you want to go while working in an inclusive team environment. We leverage career-oriented skilling models and optimize our collective intelligence aided with technology for continuous learning, unlearning, and relearning at a rapid pace and scale.
Our Hyperlearning workplace is grounded upon four principles
Flexible work arrangements, Free spirit, and emotional positivity
Agile self-determination, trust, transparency, and open collaboration
All Support needed for the realization of business goals,
Stable employment with a great atmosphere and ethical corporate culture
Transform your business, go #digital with #automation.
#YASHTechnologies
Industry
IT Services and IT Consulting
Company size
5,001-10,000 employees
Founded
1996
Headquarters
East Moline, IL
LinkedIn followers
808,157
YASH Technologies is a consulting-led transformation partner with a proven track record of helping customers address their current and prospective digital transformation challenges. Recognized as "Large enough to transform and small enough to care," our customer-centricity and robust value systems have helped us earn the trust of our clients globally and enabled us to be the "Digital Partner of choice" of 75+ global F500 companies. We combine battle-tested consulting, technology, advisory, and outsourcing services capabilities "Glocally" with a consultative & value-centric approach to enable clients to achieve unprecedented performance and revenue growth at optimized costs. We are incredibly passionate about our mission - driving customer success, engaging with our associates, and giving back to the communities in which we live. We have fostered an environment that empowers associates and allows them to actualize themselves while enabling them to deliver exceptional experiences to our customers and partners.
We deeply treasure the trust evolve as an organization to bring our business, industry, and technology experience to develop and optimize innovative business-driven technology solutions for our customers. Regarding our vision, mission and values, YASH is focused on building long-term relationships and working with clients as an extended team. As such, YASH has created a culture where people feel empowered to make a difference; where every YASHian is passionate about innovation and collaboration; and where we take care of each other, our clients, our partners, and our communities just because it is the right thing to do.
Offices: 605, 17th Avenue, East Moline, IL 61244, US · US Development Center, 841 Avenue of the Cities, East Moline, IL 61244, US · Development Center, India, Raheja Plaza, Unit No. 701/A L.B.S.Road Ghatkopar - West, Mumbai, MH 400086, IN · 150 Presidential Way, Suite 230, Woburn, MA 01801, US · Missouri (US Regional Center), Suite 135 One CityPlace Drive,, St. Louis, MO 63141, US
Information Management ServicesInfrastructure ServicesLifecycle ManagementMobility ServicesQuality Assurance and Testing ServicesData AnalyticsRPAmachinelearningautomationbig data
How many Customer Service & Support jobs are open in Bangalore, India right now?
There are currently 533 open customer service & support positions in Bangalore, India listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Bangalore, India?
Companies currently hiring include NTT DATA North America, Marriott International Hotels, Inc., Kotak Mahindra Bank, Tata Capital, Unisys, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Bangalore, India?
Yes — 120 of the 533 open customer service & support positions offer remote or hybrid work (13 remote, 107 hybrid).
How do I apply for Customer Service & Support jobs in Bangalore, India?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.