Bangalore, Karnataka, India · On-site
Role title Consultant – AI Application Support (Level 2) Role purpose (why the job exists) Provide advanced Level 2 (L2) support for AI-based applications by performing deep triage, troubleshooting, and resolution of inc…
Skills: OpenAI, Azure AI, Azure, AWS, GCP
Bangalore, Karnataka, India · On-site
About CleanHarbors Clean Harbors Inc. (www.cleanharbors.com) is a NYSE listed US based $4.3 billion company. Clean Harbors was founded in 1980 near Boston by Mr. Alan S. McKim, who today remains the company’s Chairman an…
Skills: Verbal Communication, Written Communication, Logical Thinking, Problem Solving, Ownership
Bangalore, Karnataka, India · On-site
We are looking for a detail-oriented and customer-focused Personal Banker - Inbound to join our Branch Banking team. The ideal candidate will be responsible for handling day-to-day cash and non-cash transactions while en…
Skills: Cash and Non-Cash Transaction Handling, Customer Service Excellence, Communication Skills, Attention to Detail & Accuracy, Responsibility & Integrity
Marriott International Hotels, Inc.Bangalore, Karnataka, India · On-site
JOB SUMMARY Position responsible for all the food and beverage operations, which includes all culinary, restaurant, beverage and room service operations. Oversees guest and employee satisfaction, maintaining standards an…
Skills: Budget Management, Team Leadership, Customer Service, Operational Management, Performance Management
Bangalore, Karnataka, India · Remote OK
3M has a long-standing reputation as a company committed to innovation. We provide the freedom to explore and encourage curiosity and creativity. We gain new insight from diverse thinking, and take risks on new ideas. He…
Skills: Territory Management, Negotiation, Client Relationships, Customer Service, Presentation Skills
Bangalore, Karnataka, India · Hybrid
Req ID: 363060 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are…
Skills: ADF, Azure SQL, Databricks, Snowflake, Power BI
Bangalore, Karnataka, India · On-site
Career Area: Supply Chain and Logistics Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about eac…
Skills: Order Management, Supply Chain Management, Customer Experience, Analytical Skills, Problem Solving
Bangalore, Karnataka, India · On-site
At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse…
Skills: SCCM, Microsoft Intune, Windows Autopilot, PowerShell Scripting, Windows 10
Bangalore, Karnataka, India · On-site
Perform the following under the guidance/direction of Supervisor/Manager • With help of Supervisor/ Manager, Identify the customers for protentional Business • Collect the documents from Customers and validate as per the…
Skills: Customer Acquisition, Document Validation, Loan Disbursement, Cross-selling, Vendor Management
Bangalore, Karnataka, India · On-site
Perform the following under the guidance/direction of Supervisor/Manager • With help of Supervisor/ Manager, Identify the customers for protentional Business • Collect the documents from Customers and validate as per the…
Skills: Customer Service, Business Loan Processing, Document Validation, Cross-selling, Vendor Management
Bangalore, Karnataka, India · On-site
Perform the following under the guidance/direction of Supervisor/Manager • With help of Supervisor/ Manager, Identify the customers for protentional Business • Collect the documents from Customers and validate as per the…
Skills: Customer Service, Loan Disbursement, Document Validation, Cross-selling, Vendor Management
Bangalore, Karnataka, India · On-site
About SpotDraft SpotDraft is on a mission to help legal and business teams move faster, together. Our AI-powered contracting platform is redefining how companies manage contracts — and our story deserves to be told in cr…
Skills: Sales Operations, Customer Success Operations, Retention Metrics, CRM Administration, Data Analysis
Bangalore, Karnataka, India · Hybrid
Thank you for your interest in joining Solventum. Solventum is a new healthcare company with a long legacy of solving big challenges that improve lives and help healthcare professionals perform at their best. At Solventu…
Skills: Microsoft 365, Incident Management, Service Management, L3 Escalation Management, Team Leadership
Bangalore, Karnataka, India · Hybrid
The Company Our mission is to make education affordable by helping institutions increase alumni giving. The idea started from our founders’ own struggle with the lack of scholarships when they were students. Watch this T…
Skills: Customer Success, SaaS, B2B, Account Management, Onboarding
Bangalore, Karnataka, India · On-site
We are seeking a dynamic and experienced Elite Bankers to manage and grow relationships with High Net Worth (HNW) clients. The role involves deepening existing relationships and acquiring new ones by offering tailored ba…
Skills: Relationship Management, High Net Worth Client Management, Trade Finance, Commercial Lending, Investment Products
Gurgaon, Haryana, India · On-site
Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint. By combining hu…
Skills: CCaaS, Customer Success Management, CX Consulting, Contact Center Operations, Change Management
Bangalore, Karnataka, India · On-site
Perform the following under the guidance/direction of Supervisor/Manager • With help of Supervisor/ Manager, Identify the customers for protentional Business • Collect the documents from Customers and validate as per the…
Skills: Customer Acquisition, Document Validation, Loan Disbursement, Cross-selling, Vendor Management
Bangalore, Karnataka, India · Hybrid
Req ID: 366271 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are…
Skills: ITIL, Service Desk, Team Handling, Customer Handling, Technical Troubleshooting
Bangalore, Karnataka, India · On-site
As a Relationship Manager in the Affluent Priority segment of Business Banking, you will be responsible for acquiring and managing high-net-worth individual (HNI) clients. This role demands a deep understanding of client…
Skills: Relationship Management, Financial Acumen, Portfolio Management, Client Acquisition, Investment Products
Bangalore, Karnataka, India · On-site
Perform the following under the guidance/direction of Supervisor/Manager • With help of Supervisor/ Manager, Identify the customers for protentional Business • Collect the documents from Customers and validate as per the…
Skills: Customer Acquisition, Document Validation, Loan Disbursement, Cross-selling, Vendor Management
Bangalore, Karnataka, India • On-site
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Provide advanced Level 2 support for AI-based applications by performing deep triage and resolving incidents escalated from the service desk. Focus on improving operational readiness and knowledge management to support the scaling of AI applications.
Requires 4+ years of production support experience in cloud-native environments with a strong preference for AI/ML application exposure. Must possess proficiency in Azure, ITSM tools like ServiceNow, and technical documentation.
Role title
Consultant – AI Application Support (Level 2)
Role purpose (why the job exists)
Provide advanced Level 2 (L2) support for AI-based applications by performing deep triage, troubleshooting, and resolution of incidents and service requests escalated from L1 Service Desk. Distinguish functional queries from technical incidents, restore service quickly, and escalate to L3 Product Support (Advisory UK service lines) with complete diagnostic context. Strengthen operational readiness for rapid scale (20 apps → 100+ apps) through knowledge management, documentation, and observability/reliability improvements.
SFIA 8 accountability level
SFIA Level 4 – Enable
KPMG in India including KPMG Global Services (KGS). Connect with us at http://social.kpmg/contactus
KPMG entities in India are established under the laws of India and are owned and managed (as the case may be) by established Indian professionals. Established in September 1993, the KPMG entities have rapidly built a significant competitive presence in the country. Today we operate from offices across 14 cities including in Ahmedabad, Bengaluru, Chandigarh, Chennai, Gurugram, Hyderabad, Jaipur, Kochi, Kolkata, Mumbai, Noida, Pune, Vadodara and Vijayawada. KPMG entities have a domestic client base of over 2700 companies. Our global approach to service delivery helps provide value-added services to clients. Our differentiation is derived from a rapid performance-based, industry-tailored and technology-enabled business advisory services delivered by some of the leading talented professionals in the country. KPMG professionals are grouped by industry focus and our clients are able to deal with industry professionals who speak their language. Our internal information technology and knowledge management systems enable the delivery of informed and timely business advice to clients.
Offices: Building No. 10, 8th Floor, Tower B,, DLF Cyber City, Phase II, Gurugram, Haryana 122002, IN
There are currently 530 open customer service & support positions in Bangalore, India listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include NTT DATA North America, Marriott International Hotels, Inc., Kotak Mahindra Bank, Tata Capital, Unisys, among others. Browse the listings above to see every active employer.
Yes — 122 of the 530 open customer service & support positions offer remote or hybrid work (14 remote, 108 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
