Lake Park, Florida, United States · On-site
National Center for Missing & Exploited Children Position Description TITLE: Call Center Specialist LOCATION: Alexandria, Virginia or Lake Park, Florida FLSA: Non-Exempt DIVISION: Missing Children Division (MCD) DEPARTME…
Skills: Telephone Communication, Data Entry, Case Management, Interpersonal Skills, Organizational Skills
Alexandria, Virginia, United States · On-site
Company Description Domino’s Pizza has been the world’s leader in pizza delivery since 1960, and Frank Meeks made sure that the Washington DC Metropolitan area would get a taste of the Domino’s experience. Founded in 198…
Skills: Leadership, Customer Service, Cash Management, Inventory Control, Multi-tasking
Alexandria, Virginia, United States · On-site
Company Description Domino’s Pizza has been the world’s leader in pizza delivery since 1960, and Frank Meeks made sure that the Washington DC Metropolitan area would get a taste of the Domino’s experience. Founded in 198…
Skills: Leadership, Customer Service, Cash Management, Inventory Control, Multi-tasking
Alexandria, Virginia, United States · On-site
Company Description Domino’s Pizza has been the world’s leader in pizza delivery since 1960, and Frank Meeks made sure that the Washington DC Metropolitan area would get a taste of the Domino’s experience. Founded in 198…
Skills: Driving, Customer Service, Cash Handling, Time Management, GPS Navigation
Alexandria, Virginia, United States · On-site
Company Description Domino’s Pizza has been the world’s leader in pizza delivery since 1960, and Frank Meeks made sure that the Washington DC Metropolitan area would get a taste of the Domino’s experience. Founded in 198…
Skills: Driving, Customer Service, Cash Handling, Time Management, GPS Navigation
Alexandria, Virginia, United States · On-site
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rew…
Skills: Customer Service, Sales, English Fluency, Spanish Fluency, Change Agility
Alexandria, Virginia, United States · On-site
$28/hr–$31/hr
Are You Craving A Career With An Industry Leader? Panda Express is searching for experienced leaders to join our store management team. Panda is 100% committed to the professional and personal development of our family o…
Skills: Store Management, Hiring, Financial Goal Achievement, Guest Experience Management, Food Safety
Alexandria, Virginia, United States · Hybrid
Job DetailsJob Location: Alexandria, VA 22314Position Type: Full TimeAt SDFCU, we are committed to attracting and retaining top talent to ensure our continued success. Our tradition of exceptional service extends not onl…
Skills: Cash Handling, Customer Service, Sales Techniques, Cross-selling, Interpersonal Communication
Alexandria, Virginia, United States · On-site
Property Description The Hilton Alexandria Mark Center is a prestigious hotel located in Alexandria, Virginia, known for its upscale amenities and top-notch services. As a potential job applicant, joining the team at Hil…
Skills: Event Setup, Furniture Arrangement, Time Management, Communication, Interpersonal Skills
Alexandria, Virginia, United States · On-site
$17/hr
Why us? You Belong Here Job Overview Cleans and prepares guest rooms by meeting established standards of cleanliness and propriety to assure guest satisfaction and maximize revenues. Responsibilities Retrieves items from…
Skills: General Cleaning Principles, Cleaning Product Usage, Equipment Operation, Communication, Attention To Detail
Alexandria, Virginia, United States · Hybrid
$115k–$135k/yr
ABOUT THE TEPA COMPANIES Established in 2005 and owned by the Paskenta Band of Nomlaki Indians, The Tepa Companies deliver comprehensive and sustainable solutions to federal, state, local, and private-sector clients thro…
Skills: IT Service Management, IT Asset Management, Leadership, Customer Service, Endpoint Engineering
Alexandria, Virginia, United States · On-site
Location Cameron Court - 2700 Williamsburg St. Business We know that a “one-size-fits-all” approach doesn’t work when it comes to residential living. That’s why, at Brookfield Properties, our portfolio features a wide ra…
Skills: Fair Housing Laws, Microsoft Office, Leadership, Supervisory Skills, Affordable Housing Programs
Alexandria, Virginia, United States · On-site
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rew…
Skills: Customer Service, Sales, Bilingual English and Spanish, Communication, Problem Solving
Alexandria, Virginia, United States · On-site
$14/hr–$15/hr
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. …
Skills: Customer Service, Cash Handling, Merchandising, Communication, Organization
Alexandria, Virginia, United States · On-site
$17/hr–$27/hr
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Customer Service, Communication Skills, Mathematical Reasoning, Problem Resolution, Attention and Focus
Alexandria, Virginia, United States · On-site
$60k–$65k/yr
Employee Benefits is the core of our business and at our heart we are a people-focused organization. Every day, we help over 100,000 employers give their employees peace of mind by providing health, pharmacy, long and sh…
Skills: Account Management, Client Communication, Organizational Skills, Detail Oriented, Microsoft Office
Alexandria, Virginia, United States · On-site
$28/hr–$32/hr
Job ID: 291125 Store Name/Number: VA-Alexandria (1296) Address:810 King Street, 1st Floor, Alexandria, VA 22314, United States (US) Hourly/Salaried: Hourly (Non-Exempt) Full Time/Part Time:Full Time Position Type: Regula…
Skills: Leadership, Coaching, Client Service, Sales, Communication
Alexandria, Virginia, United States · On-site
$17/hr–$20/hr
We hope you're interested in building a home with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply. About the Team Our mission is to enhance the q…
Skills: Interior Design, Clienteling, Customer Service, Retail Sales, Space Planning
Alexandria, Virginia, United States · On-site
Are you passionate about customer service, relationship building, and professional growth? We are looking for an enthusiastic Entry-Level Customer Service Associate to join our expanding team. This role is ideal for indi…
Skills: Customer Service, Relationship Building, Problem Solving, Account Management, Sales Support
Alexandria, Virginia, United States · On-site
We are looking for an enthusiastic and motivated Entry-Level Community Relations Assistant to join our growing team and support our efforts to strengthen relationships within the communities we serve. Our organization fo…
Skills: Community Outreach, Relationship Building, Public Engagement, Verbal Communication, Written Communication
Lake Park, Florida, United States • On-site
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Responsible for answering the national missing and exploited children hotline to extract and enter critical information for child recovery. The role also involves responding to disaster-related inquiries and coordinating with law enforcement and other agencies.
Requires an Associate's degree in Human Services, Criminal Justice, or a related field, with a Bachelor's degree preferred. Candidates must be eligible for NCIC certification and be able to work flexible, rotating shifts including weekends and holidays.
TITLE: Call Center Specialist
LOCATION: Alexandria, Virginia or Lake Park, Florida
FLSA: Non-Exempt
DIVISION: Missing Children Division (MCD)
DEPARTMENT: Call Center
TRAVEL REQUIREMENT:
None
HOURS and SCHEDULE:
This position is funded until June 1, 2028
24/7 Call Center operation; must be available to work a swing shift of (9 AM – 5 PM, 10:00 AM – 6:00 PM or 12:00 PM – 8:00 PM). Employees must be able to work flexible, rotating shifts including weekends and holidays based on organizational and operational needs. Training is generally conducted during traditional first shift/business hours and takes approximately one month. This position is funded for a period of two years. The continuation of this position is contingent on the availability of additional funding and satisfactory performance. In the event that the funding for this position is reduced or ceases after the initial term, the position may be terminated. Efforts will be made to explore alternative funding sources, but continuation is not guaranteed.
REPORTS TO:
Works under the general supervision of the Manager, Call Center.
SUPERVISION EXERCISED:
None
RESPONSIBILITY FOR PUBLIC CONTACT:
Daily contact requiring courtesy, discretion, and sound judgment.
LICENSING AND CERTIFICATION:
Must be eligible to apply for NCIC certification which requires either U.S. citizenship or having been a lawful resident of the U.S. for the past 10 consecutive years. Must obtain NCIC certification within three (3) months of hire and maintain certification including completion of all required training. NCIC certification requires background screening, to include fingerprinting, criminal history check, and professional references.
Call Center Specialist is responsible for answering calls to the national 800 missing and exploited children hotline and accurately and expeditiously extracting and entering pertinent information while making sound judgment calls that will aid in the location, recovery, and reunification of missing children. Position is also responsible for responding to any disaster-related calls or inquiries that come through the national 800 number, through the NECLC hotline number or the Unaccompanied Minors Registry. This position is funded for a set duration and the contract will end on June 1st, 2028.
NCMEC is the nation’s largest and most influential child protection organization.
The National Center for Missing & Exploited Children® (NCMEC) leads the fight to protect children by creating vital services for them and the people who keep them safe. Every child deserves a safe childhood. Since 1984, NCMEC has served as the national clearinghouse and resource center for families, victims, private organizations, law enforcement and the public on issues relating to missing and sexually exploited children.
Offices: 333 John Carlyle St, Alexandria, Virginia 22314, US
There are currently 675 open customer service & support positions in Alexandria, VA listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Domino's, CVS Health, Albertsons Companies, Starbucks, Advance Auto Parts, among others. Browse the listings above to see every active employer.
Yes — 23 of the 675 open customer service & support positions offer remote or hybrid work (4 remote, 19 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
