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Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$60k–$89k/yr
Full-time
high school, associate degree, bachelor degree
Medical insurance, Dental insurance, Vision insurance, Life insurance, Mental health support, Paid time off
Posted 12d ago
~40 hrs/week
Responsibilities
Manage a portfolio of medium-sized B2B customers to drive sales of MRO products and services through face-to-face interactions. Develop territory and account plans to grow customer relationships and achieve performance targets using CRM tools.
Requirements
Requires a high school diploma or GED, with a degree or equivalent experience preferred and at least one year of sales experience. Must possess a valid driver's license and the ability to travel within the assigned territory.
Full job description
Work Location Type: Hybrid
Req Number 332957
About Grainger
W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Working® by serving more than 4.6 million customers worldwide with maintenance, repair and operating (MRO) products and value-added solutions delivered through innovative technology and deep customer expertise. Known for its commitment to service and purpose-driven culture, the Company reported 2025 revenue of $17.9 billion. For more information, visit www.grainger.com.
Compensation
The anticipated base pay compensation range for this position is $59,500.00 – $89,300.00. This role is eligible for an incentive target of up to % or $ $20,300.00, based on the achievement of individual and company performance objectives in accordance with the current terms of the incentive program which are subject to change.
Rewards and Benefits
With benefits starting on day one, our programs provide choice and flexibility to meet team members' individual needs, including:
Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.
18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.
Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.
For additional information and details regarding Grainger’s benefits, please click on the link below:
The pay range provided above is not a guarantee of compensation. The range reflects the potential base pay for this role at the time of this posting based on the job grade for this position. Individual base pay compensation will depend, in part, on factors such as geographic work location and relevant experience and skills.
The anticipated compensation range described above is subject to change and the compensation ultimately paid may be higher or lower than the range described above.
Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law.
Position Details
The Field Account Representative (FAR) is a business to business outside sales role, reporting to a Field Sales Manager. This position manages an average of 85 existing medium sized customers, representing an annual portfolio value of approximately $2 million. The FAR seeks to understand unique customer Maintenance Repair & Operations (MRO) industry challenges and present Grainger’s “Value Proposition” by demonstrating the features and benefits of products and services effectively. This individual spends the majority of their time within an assigned geography at customer sites, engaging in face-to-face interactions. Identifying business opportunities promoting Grainger’s offerings while exemplifying the company’s principles.
You Will
Create a territory plan that assesses and prioritizes customer needs while achieving or exceeding performance targets aligned with sales strategies.
Build and execute account plans focused on growing all customers through building relationships, increasing number of contacts, and demonstrating the features and benefits of products and services effectively.
Leverage technology, internal and external resources to plan for and deliver relevant, timely and valuable customer meetings that build trust and grow sales.
Maintain an active robust pipeline, leverage opportunities to negotiate and drive sales that that balance customer satisfaction with profitability.
Utilize CRM system to prioritize leads, manage opportunities, and document account interactions to track progress to ensure timely follow-ups and deal closures.
Expand customer contacts to strengthen relationships and uncover additional business opportunities.
Utilize various communication channels to proactively increase sales, maximize customer purchasing, and provide real-time solutions to customer needs.
You Have
High School Diploma/GED
Associate's Degree or
Bachelor's Degree or equivalent experience preferred
1+ years of sales experience
Ability to travel and have occasional overnights (dependent on territory)
Respond effectively to customer needs, ensuring high levels of satisfaction and service quality.
Influence outcomes and gain support through logical reasoning, clear communication, and relationship-building.
Manage tasks and priorities effectively through structured planning and execution.
Convey information clearly and professionally in both written and verbal formats.
Consistently initiates and completes assignments independently, with persistence and timely follow-through.
A valid driver's license
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace.
We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one’s employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.
As a leading business-to-business organization, more than 4.5 million customers worldwide rely on Grainger for products in categories such as safety, material handling and metalworking, along with services like inventory management and technical support.
For our Team Members, Grainger provides value for customers, fostering an engaging culture and driving strong financial results. Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe.
For our customers we offer more than a million industrial-quality products, a consultative sales approach, technical and product expertise, a premium digital experience and the ability to get the right products to youright
when you need them.
Count on us for supplies and solutions for every industry.
Visit Grainger.com® to learn more.
Offices: 100 Grainger Parkway, Lake Forest, Illinois 60045, US
Supply Chain ManagementFacilities ManagementMROLight and Heavy ManufacturingHealthcareInventory Management SolutionsSafety ServicesHospitalityTransportationand Keepstock
How much do Customer Service & Support jobs in Washington pay?
Based on 1743 listings with disclosed salaries, most customer service & support jobs in Washington pay between $54k–$145k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Washington right now?
There are currently 15,092 open customer service & support positions in Washington listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Washington?
Companies currently hiring include Domino's, Albertsons Companies, Kroger, Starbucks, Costco Wholesale, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Washington?
Yes — 834 of the 15092 open customer service & support positions offer remote or hybrid work (358 remote, 476 hybrid).
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Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
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