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Part-time
high school
Posted 8d ago
~20 hrs/week
Responsibilities
The Customer Support Specialist is responsible for meeting leasing goals and providing excellent customer service to prospective and current residents. They also manage the lead lifecycle, conduct community tours, and assist with property marketing and curb appeal.
Requirements
Candidates must possess strong sales, communication, and problem-solving skills along with intermediate computer proficiency. A high school diploma or GED is required, and the role demands flexibility to work weekends.
Full job description
PRIMARY RESPONSIBILITIES:
Meets and exceeds weekly revenue/leasing goals
Provides excellent customer service to internal and external customers through the facilitation and implementation of company wide customer centric programs and initiatives and is evidenced through above benchmark customer satisfaction scores
Presents the community to prospective residents through tours of the community, its amenities, model units and/or other available floorplans
Participates in the marketing of the community through outreach marketing to specific markets identified by the Team Leaders, as needed
Ensures most current, relevant information about the community is provided to prospective customers through monitoring and updating online and print advertisements and postings daily
Manages life cycle of relationship of all leads through first contact to move-in continuing through to the renewal process
Actively involved in ensuring first-class property curb appeal including merchandising market ready apartments to optimum visual appeal for prospective customers.
Completes market surveys by identifying and contacting direct competitors and shopping competitors regularly
Adheres to the letter and spirit of Fair Housing laws.
Completes assigned tasks and projects as directed by direct supervisors
QUALIFICATIONS:
Polished Presentation
Proven Sales Skills
Problem Solving and Conflict Resolution Skills
Ability to multi-task
Strong Verbal and Written Communication Skills
Team Player
Intermediate Computer Skills / Internet Savvy
CORE COMPETENCIES:
In order to achieve success, the PTLA team must embrace certain core principles and values. Each team member should possess the first column (bolded). The additional competencies are position specific:
Achievement Focus
Adaptability
Business Ethics
Customer Service
Communications
Consultative Selling
Sales Skills
EDUCATION AND/OR TRAINING:
High school diploma, GED or equivalent
Job Type: Part-time
Application Question(s):
This position will require the ability to work more than 10-20 hours a week between the end of August to mid-September. It will also require flexibility to work weekends. Are you comfortable with both requirements?
Ability to Commute:
Bellingham, WA 98229 (Required)
Ability to Relocate:
Bellingham, WA 98229: Relocate before starting work (Preferred)
PTLA Real Estate Group is an independent company that acquires and manages multi-family real estate with a specific focus in the West Coast market. Since 1973, we have built a team and company centered around the goal of achieving a higher standard of excellence.
Our management division, PTLA Property Management, provides professional, local property management services along the West Coast, specializing in sub-200-unit properties.
We believe we should make everything we touch better and make it our goal to provide every client with exceptional value. No matter how small the property, we leverage technology and experience to improve performance, resident satisfaction, and asset preservation.
Offices: 2520 Camino Diablo, Walnut Creek, California, US · 2020 Pacific Street, Bellingham, WA 98229, US · 250 Juana Ave, Suite 101, San Leandro, California 94577, US · 1260 Ferry St, Eugene, Oregon 97401, US · Ellensburg, WA 98926, US
How much do Customer Service & Support jobs in Washington pay?
Based on 1685 listings with disclosed salaries, most customer service & support jobs in Washington pay between $53k–$140k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Washington right now?
There are currently 14,704 open customer service & support positions in Washington listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Washington?
Companies currently hiring include Domino's, Albertsons Companies, Starbucks, Kroger, Costco Wholesale, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Washington?
Yes — 824 of the 14704 open customer service & support positions offer remote or hybrid work (363 remote, 461 hybrid).
How do I apply for Customer Service & Support jobs in Washington?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
Customer Service & Support jobs by city in Washington