If you're looking for that next step in your career, make it famous! To us, famous isn’t about standing out in the crowd. It’s about feeling good where you stand right now. Famous Footwear is your place for a…
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Part-time
high school
Associate discount, Dayforce wallet, Career development, Learning opportunities, Employee assistance programs, Paid time off
Posted 11d ago
~40 hrs/week
Responsibilities
The Sales Lead is responsible for driving store sales, managing daily retail operations, and ensuring a high-quality customer experience. They also mentor and coach team members to foster a positive, inclusive, and goal-oriented store culture.
Requirements
Candidates should have a high school diploma or GED and previous retail or management experience. The role requires the ability to work a flexible schedule, including nights, weekends, and holidays, and the physical capacity to lift up to 40 lbs.
Full job description
If you're looking for that next step in your career, make it famous! To us, famousisn’t about standing out in the crowd. It’s about feeling good where you stand right now.Famous Footwear is your place for athletic, fashion and casual shoes for the whole family from hundreds of name brands.
As a Famous Footwear Sales Lead, you are passionate about providing the best shoe store experience for every customer. You do this by creating a welcoming environment and in-store culture where customers say, “I’ll take it” and are loyal to your store, our brands, and our company. You love to take on additional responsibilities and take pride in your execution. You are a team player, celebrating individual and team successes. You are committed to staying informed about trends and sharing that knowledge with the store team and customers, which builds engaging customer experiences. Most importantly you LOVE shoes and whatever your style you help every person who enters the store feel a little bit of that Famous Feeling.
What You’ll be Doing
Inspire that Famous Feeling: Walk into the store ready to inspire teammates with your integrity and drive, fostering a culture of caring and camaraderie. To help others be their best, you’ll raise your hand to help infuse coaching moments for the selling behaviors behind our Customer Connection.
Elevate to Your Goal-Crushing Era: You’ll bring your best to each day, take accountability for your goals and their impact on Famous Footwear’s overall performance. Drive sales with purpose and determination to achieve goals. Every shoe sale counts!
Ace Retail Operations: You’ll know the ins-and-outs of your store like the back of your hand and enjoy putting in the work so it runs like a tightly laced sneaker– from pricing to inventory, nothing gets past your keen eye for detail. You’ve got opening and closing the store dialed, keeping it clean, organized, and all our famous styles easily shoppable.
Connect the Dots: Your high standards will keep you sticking to company policies. You don’t shy away from utilizing your fellow partners and resources to accomplish tasks like a champ!
Be a Famous Culture Influencer: Champion our Famous culture with pride by embodying the behaviors that power our Customer Connection, leaving customers wowed with consistently top-notch experiences powered by attentiveness to customer service and determination to deliver them the styles and brands they crave.
Bring the Positive Vibes: Embrace diversity and inclusivity as our team superpower, ensuring every associate feels valued and respected. Maintain a positive and proactive mindset, even in the face of challenges, you’re the type of person to uplift and support others.
Be a Shoe-off: You are shoe-obsessed (no judgment.) When a customer enters the store, you’re a shoe sleuth on the hunt for the perfect styles to suit their needs. It brightens your day to make shoe recommendations and ensure our customers leave the store with the perfect fit…and that Famous Feeling.
Essential Functions: Other responsibilities may be performed as needed to ensure the needs of the business are met.
Perks You’ll Enjoy!
Our Shoe Discounts. No matter your style, we’ve got your perfect fit covered with a 30% Associate Discount across Caleres’s retail stores – Famous Footwear, Naturalizer, Sam Edelman, and Allen Edmonds.
Relaxed Dress Code & Small Team Environment. You will be a valued member in a supportive and hands-on setting. Our relaxed dress code policy lets you showcase your authentic self while you work.
Daily Access to Pay. Love an early pay day? Get paid as you earn (without the fees) with Dayforce Wallet
Ease of Transferring Locations. We have over 850 store locations you can easily transfer within.
Career Development and Learning Opportunities. We provide education assistance of up to $7500 per year for full-time associates and provide opportunities for associates who want to grow their careers at our corporate offices.
Employee Assistance Programs. Receive 24/7 access to a comprehensive suite of individual support options, including emotional support, work-life solutions, legal guidance, financial resources and more, via online & phone.
Benefit Offerings: PTO, Health, and Retirement for eligible full-time associates. To learn more details about our Total Rewards program, visit www.yourcaleres.com.
Preferred Qualifications & Education
Has a High School Diploma/GED.
Proficient working knowledge of general retail practices and procedures.
Some retail store management experience or relevant management experience in lieu.
Previous experience being on a team and motivating others to accomplish a goal.
Manages multiple tasks and communicates direction set by the store manager.
Demonstrated ability to mentor and train Associates on selling and operational processes.
Demonstrated ability to work a flexible schedule and meet availability requirements of the role. Includes holidays, nights, weekends, and extended hours.
Has basic computer skills.
Physical Requirements and/or Environment
Ability to regularly lift up to 40 lbs. from floor level to above shoulder height utilizing appropriate equipment and safety techniques;
Ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting;
Ability to be mobile on the sales floor for extended periods of time.
Knowledgeable in general retail practices and procedures needed to keep things running smoothly.
Experienced as a team player, bringing the energy and enthusiasm needed to encourage fellow associates and achieve goals together.
Ability to manage multiple tasks with a positive attitude and communicate the game plan set by the store manager.
Skilled at mentoring and training associates on selling and operational processes.
Ability to work a flexible schedule includes holidays, nights, weekends, and extended hours.
Famous Footwear is part of Caleres Inc., a diverse portfolio of 15 global footwear brands including Sam Edelman, Naturalizer, Vionic, Dr. Scholl's, Allen Edmonds, and many more. Caleres' legacy includes more than 140-years of craftsmanship, a passion for fit and business savvy, with a mission to continue to inspire people to feel great…feet first.
Caleres is an Equal Opportunity Employer by choice. We believe our company should be as diverse as the consumers we serve. We seek and engage talented individuals from all backgrounds, ethnicities, genders, lifestyles, and belief systems.
Caleres and Famous Footwear are invested in our Associates. We regularly review our pay matrices and update appropriately based on need. Starting pay is determined by several factors, including relevant skills, qualifications, and experience. The actual pay rate will equal or exceed the required minimum wage applicable to the job location. Please visit yourcaleres.com to review all associated benefits.
Fraudulent Recruiting Disclaimer: Please beware of fraudulent recruiting. Legitimate Caleres, contacts will use @caleres.com email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Caleres employee, please refer to our fraudulent recruiting statement found here: https://www.caleres.com/careers/be-aware-of-recruiting-fraud
Related keywords
RetailSalesFootwearCustomer ConnectionInventoryMerchandisingLeadershipCoachingTeamworkOperationsPoint of saleStore managementCustomer serviceDiversityInclusivityDayforce
Caleres is the home of today’s most coveted footwear brands around the world and represents a diverse portfolio spanning all of life’s styles and experiences. Every shoe tells a story and Caleres has the perfect fit for every one of them. Caleres’ brands live in all channels of today’s global marketplace, including our 1,200+ branded retail locations as well as department and specialty stores, branded e-commerce sites, and many third-party retail sites. Our brand collections have been developed and acquired to meet the evolving needs of today’s assorted and growing audiences. Consumer insights drive every aspect of the innovation, design, and craft that go into our distinctly positioned brands, including Famous Footwear, Sam Edelman, Naturalizer, Allen Edmonds, Vionic, and Dr. Scholl’s Shoes.
Caleres’ 145-year legacy of craftsmanship provides our foundation. But our next chapters are being written through investments in technology, trend research, manufacturing, sustainability, sourcing, and the brilliant people who will lead us into the future – helping Caleres deliver the strongest, most desired brand portfolio in the market.
The Caleres story is most simply defined by the company’s mission: Inspire people to feel great…feet first.
Offices: 8300 Maryland Avenue, St. Louis, Missouri 63105, US · 156 W 56th St, New York, NY 10019, US
How much do Customer Service & Support jobs in Pennsylvania pay?
Based on 1970 listings with disclosed salaries, most customer service & support jobs in Pennsylvania pay between $48k–$107k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Pennsylvania right now?
There are currently 29,013 open customer service & support positions in Pennsylvania listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Pennsylvania?
Companies currently hiring include Domino's, CVS Health, Lowe's Companies, Inc., AutoZone, Sheetz, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Pennsylvania?
Yes — 1579 of the 29013 open customer service & support positions offer remote or hybrid work (703 remote, 876 hybrid).
How do I apply for Customer Service & Support jobs in Pennsylvania?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
Customer Service & Support jobs by city in Pennsylvania