Bridgeville, Pennsylvania, United States · On-site
Entry level$459K raised
UPMC Rx Partners is looking for a Pharmacy Member to Member Services Rep to join their dedicated team! You will support the provision of pharmaceutical care through member, pharmacy, and provider interactions to discuss …
Philadelphia, Pennsylvania, United States · On-site
Mid level
Provides both first point of contact as well as follow-up coordination of high level patient scheduled services. Responsible to identify and escalate patient scheduling related concerns to Director and facilitate communi…
Skills: Patient Scheduling, Coordination Of Services, Communication, Ancillary Testing Coordination, Provider Clinic Support
Philadelphia, Pennsylvania, United States · On-site
Mid level
Provides both first point of contact as well as follow-up coordination of high level patient scheduled services. Responsible to identify and escalate patient scheduling related concerns to Director and facilitate communi…
Skills: Patient Scheduling, Coordination Of Services, Communication, Clinical Team Support, Ancillary Testing Coordination
Philadelphia, Pennsylvania, United States · On-site
$17/hr–$23/hr
Entry level
Dental Assistant Dental Dreams LLC desires to hire dental professionals who are passionate about their role in providing healthcare to others. Dental Assistants are a very key and integral part to dental healthcare opera…
Dealership Service Technician - Key Ford of Hazelton
Hazle Township, Pennsylvania, United States · On-site
Mid level
Key Auto Group believes that our people are the most important part of our team, and we focus on our team members first. Our success in each area of our business is only attainable by having a culture-oriented, well-trai…
Join our senior living dining team! Assist with meal service, food prep, plating, and kitchen sanitation. Great team environment, flexible schedules, and opportunities to grow. Summary of Responsibilities: The Cook&rsquo…
Skills: Food service, Sanitation, Portion control, Plate presentation, Time management
The Faulkner Automotive Group is looking for an enthusiastic, self-motivated Valet Driver to join our team at BMW or Volvo Lancaster! Faulkner is a place you can establish a career and grow with the organization. While a…
Plymouth Township, Pennsylvania, United States · On-site
Entry level
Invest in yourself with a rewarding career at Caron. Caron is one of the leading treatment centers in the US and is recognized for high-quality, evidence-based methods and thought leadership in addiction medicine. Mentor…
Skills: Office administration, Data entry, Customer service, Billing, Scheduling
The Faulkner Automotive Group is looking for an enthusiastic, self-motivated Parts Counter Salesperson to join our team at Nissan Jenkintown! Faulkner is a place you can establish a career and grow with the organization.…
Skills: Customer service, Inventory control, Communication skills, Teamwork, Detail oriented
Philadelphia, Pennsylvania, United States · On-site
$16/hr–$17/hr
Mid level
ACE Cash Express is currently looking for energetic, personable, and sales-oriented individuals to join our team! Use your sales skills to earn more with ACE! Hourly pay plus bonus incentives allows YOU to maximize your …
Philadelphia, Pennsylvania, United States · On-site
$16/hr–$17/hr
Mid level
ACE Cash Express is currently looking for energetic, personable, and sales-oriented individuals to join our team! Use your sales skills to earn more with ACE! Hourly pay plus bonus incentives allows YOU to maximize your …
Philadelphia, Pennsylvania, United States · On-site
$16/hr–$23/hr
Entry level
Dental Assistant Elite Dental LLC in Philadelphia, PA desires to hire dental professionals who are passionate about their role in providing healthcare to others. Dental Assistants are a very key and integral part to dent…
Philadelphia, Pennsylvania, United States · On-site
$16/hr–$17/hr
Mid level
ACE Cash Express is currently looking for energetic, personable, and sales-oriented individuals to join our team! Use your sales skills to earn more with ACE! Hourly pay plus bonus incentives allows YOU to maximize your …
Overview About us Rural King is America’s Farm and Home Store, providing essentials to the communities we serve. With a wide array of necessities ranging from food and feed to farm and home products, Rural King serves ov…
Auburn Township, Pennsylvania, United States · On-site
Entry level$23M raised
Bergey’s Inc. is a family-owned business that has been servicing our customers’ needs since 1924. Currently our company has over 50 locations and more than 1,800 team members. Today our family of automobile, …
Skills: Parts sales, Customer service, Inventory management, OE parts knowledge, Aftermarket parts knowledge
Philadelphia, Pennsylvania, United States · On-site
Mid level$1.2B raised
Normal 0 false false false false EN-US X-NONE X-NONE Company Background At Brandywine, 'Best of Class' is our mission and our focus in developing, building, and managing the nation's most remarkable Class-A office, multi…
Skills: Administrative support, Property management, Microsoft Excel, Microsoft Word, Microsoft PowerPoint
The Faulkner Automotive Group is looking for an enthusiastic, self-motivated Lot Attendant to join our team at Mazda or Buick GMC! Faulkner is a place you can establish a career and grow with the organization. While auto…
Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem:…
Philadelphia, Pennsylvania, United States · On-site
$16/hr–$17/hr
Mid level
ACE Cash Express is currently looking for energetic, personable, and sales-oriented individuals to join our team! Use your sales skills to earn more with ACE! Hourly pay plus bonus incentives allows YOU to maximize your …
In this role, you’ll make an impact in the following ways: Execute client transactions efficiently and accurately, maintaining a high standard of service by demonstrating expertise in client processing.Resolve client inq…
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Full-time
high school, professional certificate
Health insurance, Total rewards package, Career growth opportunities
Posted 10d ago
~40 hrs/week
Responsibilities
The representative will manage inbound and outbound calls with members, pharmacies, and providers to resolve medication-related issues and support comprehensive medication reviews. They are responsible for maintaining accurate patient records, adhering to regulatory standards, and assisting in the training of pharmacy personnel.
Requirements
Candidates must have a High School Diploma or equivalent and at least one year of experience in customer service or a call center environment. A pharmacy technician certification is preferred, along with strong organizational and communication skills.
Full job description
UPMC Rx Partners is looking for a Pharmacy Member to Member Services Rep to join their dedicated team!
You will support the provision of pharmaceutical care through member, pharmacy, and provider interactions to discuss and resolve medication related issues. These services will be provided in compliance with state and federal regulations, NCQA standards, the mission, policies and procedures of UPMC Health Plan and the Pharmacy Department. Individuals should demonstrate professionalism and commitment to meet UPMCHP goals and objectives.
This role will work daylight shifts, as well as 2 Saturday shifts a year. Additional Saturday shifts may be required based on business needs.
UPMC offers a generous benefits package, an expansive total rewards package, opportunity to grow your career and much more. Apply today!
Responsibilities:
Complete calls efficiently and with high quality to meet call center key performance metrics.
Remains current on departmental policies, procedures, formularies, and regulatory standards.
Receive inbound calls from and deploy outbound calls to members, pharmacies, and physicians determining the appropriate action and understanding the appropriate cases to escalate to a pharmacist.
Supports the pharmacist with completion of comprehensive medication reviews through pre-work up and case preparation.
Maintain all patient information and records. Maintain the pharmacy computer system as required.
Adhere to organizational procedures, including ensuring secure privacy and confidentiality as required by HIPAA, employing effective communication methods to maintain call control, documenting appropriate comments, and acting in alignment with all State Regulations and Federal Laws.
Ensures first call resolution to effectively resolve member needs and concerns.
Engages in the execution of medication therapy management protocols through interventions with members, pharmacies, and providers.
Participate in departmental quality improvement activities, including clinical opportunities as well as operational efficiencies in order to continually improve and evaluate pharmaceutical care as reflected by operational and patient care indicators.
Assist in the training of pharmacy personnel and students.
UPMC is a world-renowned, nonprofit health care provider and insurer committed to delivering exceptional, people-centered care and community services. Headquartered in Pittsburgh and affiliated with the University of Pittsburgh Schools of the Health Sciences, UPMC is shaping the future of health through clinical and technological innovation, research, and education. Dedicated to advancing the well-being of our diverse communities, we provide nearly $2 billion annually in community benefits, more than any other health system in Pennsylvania. Our 100,000 employees — including more than 5,000 physicians — care for patients across more than 40 hospitals and 800 outpatient sites in Pennsylvania, New York, and Maryland, as well as overseas. UPMC Insurance Services covers more than 4 million members, providing the highest-quality care at the most affordable price. To learn more, visit UPMC.com.
Offices: US Steel Tower, 600 Grant Street, Pittsburgh, PA 15219, US
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How much do Customer Service & Support jobs in Pennsylvania pay?
Based on 1969 listings with disclosed salaries, most customer service & support jobs in Pennsylvania pay between $48k–$107k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Pennsylvania right now?
There are currently 28,949 open customer service & support positions in Pennsylvania listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Pennsylvania?
Companies currently hiring include Domino's, CVS Health, Lowe's Companies, Inc., AutoZone, Sheetz, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Pennsylvania?
Yes — 1576 of the 28949 open customer service & support positions offer remote or hybrid work (705 remote, 871 hybrid).
How do I apply for Customer Service & Support jobs in Pennsylvania?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
Customer Service & Support jobs by city in Pennsylvania