Patient Access Coordinator II - AHN Cardiovascular Institute - Allegheny General Hospital
Pittsburgh, Pennsylvania, United States · On-site
Mid level$3M raised
Company :Allegheny Health NetworkJob Description : GENERAL OVERVIEW: This job completes one or more of the following processes (scheduling, pre-registration, financial clearance, authorization and referral validation and…
Skills: Patient Scheduling, Insurance Verification, Medical Billing, Financial Clearance, Data Entry
Location: Geisinger Lewistown Hospital (GLH) Shift: Days (United States of America) Scheduled Weekly Hours: 40 Worker Type: Regular Exemption Status: No Job Summary: Responsible for front line support to the department. …
Skills: Patient registration, Insurance verification, Customer service, Medical record maintenance, Scheduling
With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! ELS is hiring for the position of Courtesy Patrol-2 in Lancaster, Pennsylvania.…
Skills: Security, Patrolling, Customer Service, Communication, Problem Solving
The Hartford Steam Boiler Inspection and Insurance Company (HSB) was founded on June 30, 1866. Our first president considered HSB as “the first company in America devoted primarily to industrial safety.” “Hartford Standa…
Skills: Customer service, Call center operations, Problem solving, Communication, Organization
Salem Township, Pennsylvania, United States · On-site
Entry level
Overall Job Summary This position is responsible for working as part of the Field Activity Support Team (FAST), primarily in a single store, to own and execute “start to finish” variable tasks such as planograms, signage…
Chestnuthill Township, Pennsylvania, United States · On-site
Entry level
Overall Job Summary This position is responsible for working as part of the Field Activity Support Team (FAST), primarily in a single store, to own and execute “start to finish” variable tasks such as planograms, signage…
Overall Job Summary This position is responsible for working as part of the Field Activity Support Team (FAST), primarily in a single store, to own and execute “start to finish” variable tasks such as planograms, signage…
Overall Job Summary This position is responsible for working as part of the Field Activity Support Team (FAST), primarily in a single store, to own and execute “start to finish” variable tasks such as planograms, signage…
Overall Job Summary This position is responsible for working as part of the Field Activity Support Team (FAST), primarily in a single store, to own and execute “start to finish” variable tasks such as planograms, signage…
Hazle Township, Pennsylvania, United States · On-site
Entry level
Overall Job Summary This position is responsible for working as part of the Field Activity Support Team (FAST), primarily in a single store, to own and execute “start to finish” variable tasks such as planograms, signage…
Oneida Township, Pennsylvania, United States · On-site
Entry level
Overall Job Summary This position is responsible for working as part of the Field Activity Support Team (FAST), primarily in a single store, to own and execute “start to finish” variable tasks such as planograms, signage…
Washington Township, Pennsylvania, United States · On-site
Entry level
Overall Job Summary This position is responsible for working as part of the Field Activity Support Team (FAST), primarily in a single store, to own and execute “start to finish” variable tasks such as planograms, signage…
Tunkhannock, Pennsylvania, United States · On-site
Entry level
Overall Job Summary This position is responsible for working as part of the Field Activity Support Team (FAST), primarily in a single store, to own and execute “start to finish” variable tasks such as planograms, signage…
Shrewsbury Township, Pennsylvania, United States · On-site
Entry level
Overall Job Summary This position is responsible for working as part of the Field Activity Support Team (FAST), primarily in a single store, to own and execute “start to finish” variable tasks such as planograms, signage…
North Strabane Township, Pennsylvania, United States · On-site
Entry level$9.0B raised
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
Dickinson Township, Pennsylvania, United States · On-site
Entry level$9.0B raised
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
Upper Southampton Township, Pennsylvania, United States · On-site
$20/hr–$32/hr
Mid level
Value Proposition Our values define us and our culture inspires us to change lives for the better. Our employees are the heart and soul of our company, and every success we experience begins with them. Together we are co…
Value Proposition Our values define us and our culture inspires us to change lives for the better. Our employees are the heart and soul of our company, and every success we experience begins with them. Together we are co…
North Versailles, Pennsylvania, United States · On-site
$91k–$137k/yr
Mid level$67M raised
External job description Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operat…
Job DetailsJob Location: Erie HQ - Erie, PA 16502Position Type: Full TimeEducation Level: 2 Year DegreeThe Human Resource Coordinator will support the Human Resources Team in providing excellent customer service to our e…
Skills: FMLA tracking, Workers' compensation, Recruitment, Onboarding, Administrative support
Patient Access Coordinator II - AHN Cardiovascular Institute - Allegheny General Hospital
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time
high school
Posted 7d ago
~40 hrs/week
Responsibilities
The Patient Access Coordinator manages patient scheduling, pre-registration, and financial clearance processes to ensure accurate billing and data integrity. They also serve as a primary point of contact for patients, providing information on financial responsibilities and facilitating a positive patient experience.
Requirements
Candidates must have a high school diploma or GED and at least two years of relevant experience in a medical, financial, or customer service setting. Proficiency with PC software applications and knowledge of healthcare insurance verification processes are required.
Full job description
Company :
Allegheny Health Network
Job Description :
GENERAL OVERVIEW
This job completes one or more of the following processes (scheduling, pre-registration, financial clearance, authorization and referral validation and pre-serviceability estimations and collections) within Patient Access and creates the first impression of AHN's services to patients and families and other external customers. Articulates information in a manner that patients, guarantors and family members understand so they know what to expect and understand their financial responsibilities. Assumes clinical and financial risk of the organization when collecting and documenting information on behalf of the patient. Trains and assists other team members as necessary.
ESSENTIAL RESPONSIBILITIES
Conducts scheduling, and preregistration functions, validates patient demographic data, identifies and verifies medical benefits, accurate plan code and COB order. Obtains limited clinical data based on service required. Corrects and updates all necessary data to assure timely, accurate bill submission. (20%)
Verifies insurance information through payor contacts via telephone, online resources, or electronic verification system. Identifies payor authorization/referral requirements. Provides appropriate documentation and follow up to physician offices, case management department, and payors regarding authorization/referral deficiencies. (20%)
Identifies all patient financial responsibilities, calculates estimates, collects liabilities and post payment transactions as appropriate in the ADT system and performs daily reconciliation. Identifies self-pay and complex liability calculations and escalates account to Financial Counselors as appropriate. (20%)
Delivers positive patient experience. Cooperates with and maintains excellent working relationships with patients, AHN leadership and staff, physician offices and designated external agencies or vendors. Performs any written or verbal communication necessary to exchange information with designated contacts and promote working relationships. (10%)
Maintains focus on attaining productivity standards, recommending innovative approaches for enhancing performance and productivity when appropriate. (10%)
Adheres to AHN organizational policies and procedures for relevant location and job scope. Completes and/or attends mandatory training and education sessions within approved organizational guidelines and timeframes. (10%)
Communicates team barriers, process flow or productivity issues to team lead. Assists team members with operational support and training. Assists in resolving patient issues requiring additional oversight in a concise and informative manner as required. (10%)
Performs other duties as assigned or required.
QUALIFICATIONS
Minimum
High school diploma or GED; or one – three months related experience and/or training; or equivalent combination of education and experience.
Two previous years of related experience, preferably within a medical setting, financial services setting, and/or a demanding customer service environment
Experience operating a PC and using software applications
Preferred
Certification with Healthcare Financial Management Association or Certified Revenue Cycle Representative.
Call/Service Center experience.
Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.
Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.
As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy.
Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.
Our mission is to create a remarkable health experience, freeing people to be their best.
Industry
Hospitals and Health Care
Company size
10,001+ employees
Headquarters
Pittsburgh, Pennsylvania
LinkedIn followers
76,294
Total funding
$3M
Allegheny Health Network is an integrated health care delivery system serving the greater Western Pennsylvania region. More than 2,600 physicians and 21,000 employees serve the system's 16 hospitals as well as its ambulatory medical and surgery centers, Health + Wellness Pavilions, and hundreds of physician practice locations.
AHN is a proud part of Highmark Health.
Offices: 4800 Friendship Ave, Pittsburgh, Pennsylvania 15224, US · 2570 Haymaker Rd, Monroeville, Pennsylvania 15146, US · 320 E North Ave, Pittsburgh, Pennsylvania 15212, US · 12351 Perry Hwy, Wexford, Pennsylvania 15090, US · 1301 Carlisle St, Natrona Heights, Pennsylvania 15065, US
Bariatric and MetabolicCancerCardiovascularDiabetes and EndocrinologyGastroenterologyMedicineNeuroscienceOrthopaedicPrimary CarePsychiatry and Mental Health
How much do Customer Service & Support jobs in Pennsylvania pay?
Based on 1912 listings with disclosed salaries, most customer service & support jobs in Pennsylvania pay between $47k–$105k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Pennsylvania right now?
There are currently 28,628 open customer service & support positions in Pennsylvania listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Pennsylvania?
Companies currently hiring include Domino's, CVS Health, Lowe's Companies, Inc., AutoZone, Sheetz, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Pennsylvania?
Yes — 1562 of the 28628 open customer service & support positions offer remote or hybrid work (699 remote, 863 hybrid).
How do I apply for Customer Service & Support jobs in Pennsylvania?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
Customer Service & Support jobs by city in Pennsylvania