Description Position Summary The Service Technician is responsible for diagnosing and resolving warranty and service issues in customers' homes. Success in this role means arriving prepared, completing repairs correctly …
Skills: Residential construction, Remodeling, Window installation, Door installation, Finish carpentry
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Job Description California applicants: Please click here to review the Costco Applicant Privacy Notice. The jobs listed are examples of the typical kinds of positions that Costco may hire for when openings exist. The lis…
Job Description California applicants: Please click here to review the Costco Applicant Privacy Notice. The jobs listed are examples of the typical kinds of positions that Costco may hire for when openings exist. The lis…
Job Description California applicants: Please click here to review the Costco Applicant Privacy Notice. The jobs listed are examples of the typical kinds of positions that Costco may hire for when openings exist. The lis…
Job Description California applicants: Please click here to review the Costco Applicant Privacy Notice. The jobs listed are examples of the typical kinds of positions that Costco may hire for when openings exist. The lis…
Job Description California applicants: Please click here to review the Costco Applicant Privacy Notice. The jobs listed are examples of the typical kinds of positions that Costco may hire for when openings exist. The lis…
Shelby Charter Township, Michigan, United States · On-site
Entry level
Job Description California applicants: Please click here to review the Costco Applicant Privacy Notice. The jobs listed are examples of the typical kinds of positions that Costco may hire for when openings exist. The lis…
Job Description California applicants: Please click here to review the Costco Applicant Privacy Notice. The jobs listed are examples of the typical kinds of positions that Costco may hire for when openings exist. The lis…
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$20/hr–$22/hr
Full-time
Health Insurance, Vision Insurance, Dental Insurance, Paid Time Off, Paid Holidays, Retirement Plan
Posted 11d ago
~40 hrs/week
Responsibilities
The Service Technician is responsible for diagnosing and resolving warranty and service issues in customers' homes. They must perform high-quality repairs, maintain accurate documentation, and ensure a positive customer experience.
Requirements
Candidates should have previous experience in residential construction, remodeling, or finish carpentry. A valid driver's license and the ability to perform physical tasks like lifting 75 pounds and working on ladders are required.
Full job description
Description
Position Summary
The Service Technician is responsible for diagnosing and resolving warranty and service issues in customers' homes. Success in this role means arriving prepared, completing repairs correctly the first time whenever possible, communicating clearly with homeowners, and maintaining the high standards that All Weather Seal is known for.
What You'll Do
Complete assigned warranty and service calls safely, efficiently, and within expected service times.
Review service requests, photos, and customer information before arriving to accurately diagnose the issue.
Verify all necessary parts and materials are loaded before leaving for each appointment.
Perform high-quality repairs on windows, doors, and related products.
Leave each jobsite clean and ensure every customer has a positive service experience.
Document every service call with before-and-after photos, parts used, repair details, root cause, and completion status.
Identify recurring product defects or installation-related issues and communicate findings to production leadership.
Assist with remote troubleshooting by phone or video when assigned to help resolve issues without an onsite visit.
Return unused and warranty parts to the warehouse with proper documentation.
Maintain company vehicle, tools, equipment, and truck inventory.
Communicate arrival times, repair status, and completed work clearly with homeowners.
Qualifications
Previous experience in residential construction, remodeling, window and door installation, finish carpentry, or service repair preferred.
Strong mechanical aptitude and troubleshooting skills.
Ability to work independently while maintaining a high level of quality.
Excellent customer service and communication skills.
Strong attention to detail and organizational skills.
Valid driver's license with a clean driving record.
Ability to lift up to 75 pounds and work safely on ladders and in varying weather conditions.
Preferred Experience
Window and door installation or service.
Finish carpentry.
Warranty or residential service work.
Home improvement or remodeling.
Basic construction and repair techniques.
Success in This Role
Successful Service Technicians consistently:
Complete most service calls on the first visit.
Accurately diagnose issues before arriving onsite.
Maintain organized documentation and service records.
Deliver outstanding customer service during every appointment.
Keep company vehicles and equipment clean and ready for daily use.
Identify recurring issues that help improve installation quality and customer satisfaction.
We exist to improve lives through home improvement.
Industry
Construction
Company size
51-200 employees
Founded
1981
Headquarters
Lowell, MI
LinkedIn followers
580
Founded in 1981, All-Weather Seal of West Michigan is a family-owned and locally rooted home improvement company with headquarters in Lowell, Michigan. With showrooms and offices across West and Northern Michigan—including Traverse City, Petoskey, Cadillac, Ludington, Big Rapids, Wyoming, Kalamazoo, and many more—we are committed to delivering lasting solutions that enhance homes and enrich lives.
Our business is built on a foundation of expertise across multiple layers:
🔹 Marketing & Community Outreach – We connect with homeowners through canvassing, call centers, home shows, events, and retail locations within major chains across West and Northern Michigan.
🔹 Sales – Our team of professionals helps homeowners find tailored solutions, ensuring quality, value, and long-term satisfaction.
🔹 Admin & Support – The backbone of our operations, ensuring a seamless experience from consultation to project completion.
🔹 Production & Installation – Our skilled window, bath, and roof installers bring homeowners’ visions to life with expert craftsmanship and care.
At All-Weather Seal, we are more than a home improvement company—we are a people-first company. Our mission is to improve lives through home improvement—not just for the homeowners we serve, but also for the team members who walk through our doors. From day one, we invest in their personal and professional growth, helping them build fulfilling careers and brighter futures.
Offices: 319 E Main St, Lowell, MI 49331, US · 4306 S M 37, Grawn, Michigan 49637, US · 3900 US-10, Ludington, Michigan 49431, US · 2212 E MITCHELL RD, Petoskey, MI 49770, US · Wyoming, MI, US
Metal RoofingWindowsMarketingSalesBusinessBaths/Showersand Career DevelopmentHome ImprovementHome ServicesHome Renovation
How much do Customer Service & Support jobs in Michigan pay?
Based on 1138 listings with disclosed salaries, most customer service & support jobs in Michigan pay between $48k–$105k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Michigan right now?
There are currently 19,741 open customer service & support positions in Michigan listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Michigan?
Companies currently hiring include Domino's, Meijer, Kroger, CVS Health, AutoZone, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Michigan?
Yes — 930 of the 19741 open customer service & support positions offer remote or hybrid work (374 remote, 556 hybrid).
How do I apply for Customer Service & Support jobs in Michigan?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
Customer Service & Support jobs by city in Michigan