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Jobs at Shoreline Vision (Now Hiring) — 4 open

Shoreline Vision logoShoreline Vision

Optician / Optical Sales Associate - Willing to Train!

Muskegon, Michigan, United States · On-site

Entry level

SUMMARY An Optician will achieve a world-class Total Patient Experience that maximizes retail sales while also supporting the patients’ medical needs. This team member is trained to dispense and fit glasses and contacts,…

Skills: Optical Dispensing, Frame Fitting, Lensometry, Patient Care, Retail Sales

Shoreline Vision logoShoreline Vision

Optician / Optical Sales Associate - Willing to Train!

Fremont, Michigan, United States · On-site

Entry level

SUMMARY An Optician will achieve a world-class Total Patient Experience that maximizes retail sales while also supporting the patients’ medical needs. This team member is trained to dispense and fit glasses and contacts,…

Skills: Optical Dispensing, Frame Fitting, Lensometry, Patient Care, Retail Sales

Shoreline Vision logoShoreline Vision

Optician / Optical Sales Associate - Willing to Train!

Grand Haven, Michigan, United States · On-site

Entry level

SUMMARY An Optician will achieve a world-class Total Patient Experience that maximizes retail sales while also supporting the patients’ medical needs. This team member is trained to dispense and fit glasses and contacts,…

Skills: Optical Dispensing, Frame Fitting, Lensometry, Patient Care, Retail Sales

Shoreline Vision logoShoreline Vision

Comprehensive Ophthalmologist - Muskegon, MI

Muskegon, Michigan, United States · On-site

Entry level

Comprehensive Ophthalmologist Opportunity – Muskegon, Michigan (2027 & 2028 Candidates) Shoreline Vision is seeking a Comprehensive Ophthalmologist to join its established, physician-led practice in Muskegon, Michigan. W…

Skills: Comprehensive Ophthalmology, Patient Care, Surgical Procedures, Clinical Excellence

Shoreline Vision logo

Optician / Optical Sales Associate - Willing to Train!

Shoreline Vision

Muskegon, Michigan, United States • On-site

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Entry level

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  • Full-time
  • high school, professional certificate
  • Posted 3d ago
  • ~40 hrs/week

Responsibilities

The Optician is responsible for dispensing and fitting glasses and contacts based on medical prescriptions while maximizing retail sales. They educate patients on lens options and maintain the optical frame inventory and office standards.

Requirements

A high school diploma or GED is required, with a preference for previous medical or ophthalmic experience and at least one year of customer interaction. ABO/ABOC and NCLE certifications are preferred but can be obtained within the first two years of employment.

Full job description

SUMMARY  

An Optician will achieve a world-class Total Patient Experience that maximizes retail sales while also supporting the patients’ medical needs. This team member is trained to dispense and fit glasses and contacts, working from the prescriptions written by Optometrists and Ophthalmologists.  They connect the patient's needs to the goods and services we offer.

ESSENTIAL DUTIES AND RESPONSIBILITIES 

  • Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support
  • Determine patients' wants and needs and sell to exceed their expectations
  • Assist patients in selecting frames according to style and color, coordinating frames with facial and eye measurements and optical prescriptions
  • Operate the auto-lensometer and manual lensometer
  • Educate and recommend specific lenses, lens coatings and frames to suit patient needs
  • Accurately collect measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance, and pantoscopic tilt
  • Dispense patient orders and repair and adjust patient frames
  • Dispense all glasses and/or contact lens orders in E360
  • Ensure all job aids and policies are followed
  • Maintain frame standards with cleaning and organization of fully stocked and well-presented areas
  • Follow all protocols to keep frame inventory accurate
  • General office duties and cleaning to be assigned by manager
  • Assist with other duties in the office as needed

QUALIFICATIONS

  • Communication, interpersonal and negotiation skills
  • Ability to read, analyze and interpret insurance forms
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
  • Ability to write routine reports and correspondence
  • Ability to speak effectively before groups of customers or employees of organization
  • HIPAA: All Associates must comply with the Health Insurance Portability Accountability Act of 1996 (HIPAA) as it pertains to disclosures of protected health information (PHI) as described in the Notice of Privacy Practices and HIPPA Privacy Policies and Procedures
  • Favorable result on background check as required by state 
  • Must be able to provide proof of identity and right to work in the United States 

EDUCATION AND/OR EXPERIENCE 

  • High school diploma or GED required.
  • Previous medical office experience preferred; previous ophthalmic experience strongly preferred. 
  • Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience

LICENSES AND CREDENTIALS 

  • Current ABO/ABOC and NCLE certifications (or obtained with first 2 years of employment) preferred, but not required

SYSTEMS AND TECHNOLOGY  

  • Proficient in Microsoft Excel, Word, PowerPoint, Outlook 

PHYSICAL REQUIREMENTS 

  • This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25–50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus—is required 100% of the time. Occasional driving or climbing may also be necessary. 

If you need assistance with this application, please contact (636) 227-2600. Please do not contact the office directly – only resumes submitted through this website will be considered. 

EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. 

 

Related keywords

OpticianOptical SalesABO CertificationABOC CertificationNCLE CertificationAuto-lensometerManual LensometerHIPAAE360OphthalmicPupillary DistanceVertex DistancePantoscopic TiltPatient ExperienceHealthcare RetailMicrosoft Excel

About Shoreline Vision

LinkedInVisit site

Eye care you trust, for the ones you love.®

Industry
Hospitals and Health Care
Company size
51-200 employees
Founded
1996
Headquarters
Muskegon, MI
LinkedIn followers
178

Shoreline Vision is a 16 provider, 150 employee strong comprehensive medical practice that provides eye care services and comprehensive eye exams to retina care, laser vision correction and cataract surgery. Shoreline Vision’s mission is to preserve and restore eyesight in the West Michigan Lakeshore Region. Shoreline is committed to providing compassion, humility, and integrity in all patient and business relationships. Shoreline is dedicated to providing the highest quality of care to every patient, using the best technology, research, and continuing education for their doctors and staff.

Offices: 1266 E. Sherman Blvd., Muskegon, MI 49444, US · 1445 Sheldon Rd., Suite 100, Grand Haven, MI 49417, US · 1401 W. Main Street, Suite 101, Fremont, MI 49412, US

OphthalmologyOptometryOptical GoodsCataract SurgeryLaser Vision Correctionand Retina ServicesHospitalHealth Care
View all jobs at Shoreline Vision

About Shoreline Vision

LinkedInVisit site

Eye care you trust, for the ones you love.®

Industry
Hospitals and Health Care
Company size
51-200 employees
Founded
1996
Headquarters
Muskegon, MI
LinkedIn followers
178

Shoreline Vision is a 16 provider, 150 employee strong comprehensive medical practice that provides eye care services and comprehensive eye exams to retina care, laser vision correction and cataract surgery. Shoreline Vision’s mission is to preserve and restore eyesight in the West Michigan Lakeshore Region. Shoreline is committed to providing compassion, humility, and integrity in all patient and business relationships. Shoreline is dedicated to providing the highest quality of care to every patient, using the best technology, research, and continuing education for their doctors and staff.

Offices: 1266 E. Sherman Blvd., Muskegon, MI 49444, US · 1445 Sheldon Rd., Suite 100, Grand Haven, MI 49417, US · 1401 W. Main Street, Suite 101, Fremont, MI 49412, US

OphthalmologyOptometryOptical GoodsCataract SurgeryLaser Vision Correctionand Retina ServicesHospitalHealth Care
View all jobs at Shoreline Vision

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