Auburn Hills, Michigan, United States · On-site
About usAnn Taylor embodies and celebrates the spirit, heritage, and confidence of American women leading the lives they love. Since its beginnings, Ann Taylor has been committed to providing women with everything they n…
Skills: Retail sales, Customer experience, Coaching, Team leadership, Point-of-sale systems
Big Rapids, Michigan, United States · On-site
$14/hr–$14/hr
Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development…
Skills: Customer service, Communication, Organizational skills, Attention to detail, Multi-tasking
Grand Haven, Michigan, United States · On-site
About the Job: As a Shift Lead, you'll be the driving force behind our team, leading shifts with energy and passion to meet KFC's high standards. You'll take charge, resolving customer concerns and ensuring every guest l…
Skills: Leadership, Customer service, Team management, Conflict resolution, Food safety
Commerce, Michigan, United States · On-site
$18/hr–$19/hr
Diesel has long been a leading pioneer in denim and casual fashion, known for moving outside and ahead of trends in its industry. While retaining always its DNA, in recent years Diesel has evolved into the world of premi…
Skills: Customer Service, Sales, Brand Awareness, Visual Merchandising, Product Knowledge
Benzonia Township, Michigan, United States · On-site
Overall Job Summary This position is responsible for working as part of the Field Activity Support Team (FAST), primarily in a single store, to own and execute “start to finish” variable tasks such as planograms, signage…
Skills: Merchandising, Planogram execution, Customer service, Retail operations, Fixture assembly
North Star Township, Michigan, United States · On-site
Overall Job Summary This position is responsible for working as part of the Field Activity Support Team (FAST), primarily in a single store, to own and execute “start to finish” variable tasks such as planograms, signage…
Skills: Merchandising, Planogram execution, Customer service, Signage maintenance, Fixture assembly
Acme Township, Michigan, United States · On-site
Overall Job Summary This position is responsible for working as part of the Field Activity Support Team (FAST), primarily in a single store, to own and execute “start to finish” variable tasks such as planograms, signage…
Skills: Merchandising, Planogram execution, Retail operations, Customer service, Signage installation
Fruitport Charter Township, Michigan, United States · On-site
Overall Job Summary This position is responsible for working as part of the Field Activity Support Team (FAST), primarily in a single store, to own and execute “start to finish” variable tasks such as planograms, signage…
Skills: Merchandising, Planogram execution, Customer service, Signage installation, Fixture assembly
Marysville, Michigan, United States · On-site
Overall Job Summary This position is responsible for working as part of the Field Activity Support Team (FAST), primarily in a single store, to own and execute “start to finish” variable tasks such as planograms, signage…
Skills: Merchandising, Planogram execution, Customer service, Fixture assembly, Signage maintenance
Flushing, Michigan, United States · On-site
Overall Job Summary This position is responsible for working as part of the Field Activity Support Team (FAST), primarily in a single store, to own and execute “start to finish” variable tasks such as planograms, signage…
Skills: Merchandising, Planogram execution, Customer service, Retail operations, Fixture assembly
Mason, Michigan, United States · On-site
Provide exceptional customer service through the timely and accurate entering and reviewing of orders as well as responding and resolving customer related questions. Day-to-Day Role: Process customer orders and respond t…
Skills: Customer service, Order processing, Bilingual, Spanish, English
Novi, Michigan, United States · On-site
$23/hr–$31/hr
Position Summary...As a Bakery Department Lead you will drive sales in your area and supervise your team of hourly associates to deliver to our members more of what they love, for less. You will model expertise in Bakery…
Skills: Team leadership, Bakery operations, Inventory management, Food safety, Sanitation compliance
Commerce Charter Township, Michigan, United States · On-site
$16/hr–$18/hr
CircusTrix dba Sky Zone Team Lead Full-time Onsite Department: Operations Reports to: General Manager Travel: N/A FLSA: Non-Exempt WHO WE ARE: At Sky Zone, our mission is to enrich lives through the power of boundless pl…
Skills: Leadership, Operations management, Customer service, Sales, Team coaching
Farmington Hills, Michigan, United States · On-site
Financial Success Specialist (Full time) About Us LOC Credit Union is dedicated to helping our members achieve their financial dreams through personalized service, smart banking solutions, and strong relationships. We op…
Skills: Customer service, Cash handling, Financial product knowledge, Active listening, Relationship building
Ann Arbor, Michigan, United States · Remote OK
$64k–$122k/yr
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community a…
Skills: Auto appraising, Claims investigation, Negotiation, Damage evaluation, P&C insurance
Bloomfield Hills, Michigan, United States · On-site
$16/hr–$25/hr
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Pharmacy operations, Prescription fulfillment, Customer service, Immunization administration, Inventory management
Grand Haven, Michigan, United States · On-site
As a family company, we serve people and communities. When you work at Meijer, you’re provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our fam…
Skills: Customer service, Order fulfillment, Cashiering, Communication skills, Food safety
Rockford, Michigan, United States · On-site
As a family company, we serve people and communities. When you work at Meijer, you’re provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our fam…
Skills: Customer service, Product knowledge, Merchandising, Forklift operation, Communication
Lansing, Michigan, United States · On-site
As a family company, we serve people and communities. When you work at Meijer, you’re provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our fam…
Skills: Customer service, Pharmacy dispensing, Insurance adjudication, Inventory management, Communication skills
Grand Haven, Michigan, United States · On-site
As a family company, we serve people and communities. When you work at Meijer, you’re provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our fam…
Skills: Customer service, Product knowledge, Merchandising, Communication, Problem-solving
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The Sales Lead supports the store manager by modeling excellent customer service and providing coaching to associates to ensure a high-quality shopping experience. They are responsible for maintaining visual and operational standards while stepping into management duties as needed.
Candidates should have retail sales and management experience, though these are preferred rather than mandatory. Proficiency with point-of-sale technology and the ability to work flexible hours, including weekends and holidays, is required.
About the role
As a Sales Lead, you're a key team member who supports and role models excellent customer experiences. Your focus is on delivering personalized customer experiences and providing guidance and support to associates. You have a direct impact on both the customer experience and the associate experience. You'll collaborate with the Store Manager to become an expert on store functions, so you are ready to step in as manager when needed.
In this role, you'll have the opportunity to:
Be a representative of the brand and model personalized customer experience behaviors.
Assist store leaders with onboarding and developing an effective, highly engaged team.
Support an inclusive store environment for associates where everyone feels welcome and engaged.
Uphold the highest visual and operational standards while keeping the focus on the customer.
Use tools to drive a customer-focused team environment and profitable business.
Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
Build productive relationships by sharing ideas and supporting the team.
Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
Seamlessly step into the role of manager when needed.
6-months of retail sales experience (preferred)
Management experience (preferred)
Technology proficient and ability to operate a point-of-sale system
Enjoys communicating and coaching
Flexible availability – including evenings, weekends, and holidays
Takes initiative in making thoughtful decisions
Ability to organize, delegate, and prioritize assignments to stay on top of deadlines
401(k) plan
Merchandise discounts plus eligibility for discounts at our sister brands
Professional development and opportunities for advancement across our brands
Community impact through our philanthropic partnerships
Availability of these benefits is based on employment type, role, and certain eligibility requirements. Job offers will consider factors such as your qualifications, relevant experience, and skills.
Location:
Store 2235-Great Lakes Crossing-ANN-Auburn Hills, MI 48326Equal Employment Opportunity
The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact myHRSupport@knitwellgroup.com. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.
As KnitWell Group, iconic brands Ann Taylor, Chico's, Lane Bryant, LOFT, Soma, Talbots, and White House Black Market together generate more approximately $6 billion in sales, making KnitWell one of the largest specialty apparel companies in the United States.
Based on 1121 listings with disclosed salaries, most customer service & support jobs in Michigan pay between $47k–$103k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 19,470 open customer service & support positions in Michigan listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Domino's, Meijer, Kroger, CVS Health, AutoZone, among others. Browse the listings above to see every active employer.
Yes — 893 of the 19470 open customer service & support positions offer remote or hybrid work (367 remote, 526 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
