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Skills: Project Planning, Budgeting, Scheduling, Consultant Evaluation, Document Control
Client Service Manager - Employee Benefits Insurance
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Mid level
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Associate Client Service Manager - Employee Benefits Insurance
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Full-time
bachelor degree, professional certificate
Posted 6h ago
Apply by Jul 31
~40 hrs/week
Responsibilities
Assist managers with day-to-day project tasks, including staffing, budgeting, and scheduling, while managing small-scope projects. Act as a liaison between project teams and external partners to ensure quality service delivery on schedule.
Requirements
Requires a Bachelor's degree in Business, Technology, Project Management, or a related field with 3 years of related experience. Proficiency in Microsoft Office suite is required, and CAPM certification is encouraged.
Full job description
Overview
You don't have to be an employee long before you understand the SSOE difference. It goes back to our history of reinventing ourselves for new markets, serious rates of growth year after year, and being ahead of the curve in technology. Those are the achievements of a company that rewards talent and effort in ways that mean the most to the individual.
When you work at SSOE, you work with the best and you're a part of something bigger than yourself. And providing the best possible workplace for our employees gives us a competitive advantage - helping us attract and retain top talent and drive better business results.
AI and Innovation
At SSOE, we don’t just talk about the future, we build it. As a leader in industry AI adoption, we empower our team to work smarter by providing responsible access to the industry leading AI Large Language Models, vibe-coding platforms, and securely integrating advanced tools into every role. From day one, you’ll receive the training and support needed to leverage AI as a core tool for enhancing productivity, sparking creativity, and streamlining complex workflows.
Responsibilities
The following duties are typical of the position, but are not all encompassing. Responsibilities include those required to deliver quality service on schedule and within budget in a team environment.
Assist relevant managers with day to day project tasks, staffing, work plans, schedules, budgets, etc.
Assist in preparing project plans, budgets, and control procedures.
Under supervision of manager, manages “small” scope projects.
Under supervision of manager, assists in the evaluation of consultants and outsourcing partners (under the supervision of Manager) for utilization on multi-functional projections.
Assist is securing P.O. and invoicing for consultants and outsourcing partners.
May act as the liaison between project teams, consultants and outsourcing partners.
Follows established procedures to effectively administer project, (i.e., cost estimating, correspondence, documents controls, weekly/monthly performance reports, etc.
Communicates project requirements to team members.
May assist in the training of other Assistant Project Managers or project team members to familiarize them with SSOE or the project specific requirements.
Assist in coordinating meetings and establishes all paper flow and document control with project teams, contractors, regulatory agencies and others involved.
May attend project meetings to take meeting minutes and prepare for distribution.
Occasional travel as needed for project coordination or training.
Valid driver’s license required. May be waived for international assignments.
Qualifications
Bachelor Degree in in Business, Technology, Project Management or related field
3 years related experience, or any equivalent combination of experience and training that provides the required knowledge, skills, and abilities.
CAPM Certification is encouraged.
Good facilitator with excellent verbal and written communication skills.
Experienced in the following software packages: (Microsoft Project, Excel, Word, PowerPoint and SharePoint).
Related keywords
Project ManagementCAPMMicrosoft ProjectExcelWordPowerPointSharePointCost EstimatingDocument ControlAI Large Language ModelsVibe-codingBudgetingStaffingProject PlanningConsultant Management
Delivering unparalleled client value that advances the AEC industry.
Industry
Engineering Services
Company size
1,001-5,000 employees
Founded
1948
Headquarters
Toledo, OH
LinkedIn followers
45,519
Total funding
$10M
As an internationally ranked architecture and engineering firm, SSOE is known for delivering unparalleled client value that advances the AEC industry. They have been named a “Great Workplace” (Great Place to Work®), a Fortune Best Workplace in Consulting & Professional Services™, and one of the “Best AEC Firms to Work For” (BD+C).
Over the company’s 77-year history, it has earned a reputation for providing quality project solutions to high-tech and general manufacturing clients in the semiconductor, automotive, battery, food, chemical, and glass industries. SSOE also provides forward-thinking design across healthcare and general building sectors such as corporate workplace, education, and judicial—with projects completed in 40 countries. Visit www.ssoe.com for additional information and career opportunities.
Offices: 1001 Madison Avenue, Toledo, OH 43604, US · 2621 W Wackerly Street, Suite D, Midland, MI 48640, US · 100 Peachtree Street NW, Suite 2500, Atlanta, Georgia 30309, US · 110 Boggs Lane, Suite 149, Cincinnati, OH 45246, US · 200 Clinton Avenue W, Suite 700, Huntsville, Alabama 35801, US
ArchitectureEngineeringSustainable and renewable solutionsVDC / BIMMaster Planningand Project / Program ManagementConstructionInterior DesignArchitectureProject Management
How many Consulting jobs are open in Toledo, OH right now?
There are currently 43 open consulting positions in Toledo, OH listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Consulting roles in Toledo, OH?
Companies currently hiring include Hylant, Owens Corning, CNWR, Inc., Harbor, Hibu, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Consulting jobs in Toledo, OH?
Yes — 29 of the 43 open consulting positions offer remote or hybrid work (3 remote, 26 hybrid).
How do I apply for Consulting jobs in Toledo, OH?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.