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Jobs at Hylant (Now Hiring) — 33 open

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Member Engagement Marketing & Communications Specialist

Orlando, Florida, United States · Hybrid

Mid level

The Opportunity: This position will provide develop and implement client benefits communication strategies including creation of customized member engagement materials that our clients utilize to educate their employees …

Skills: Canva, Visual Storytelling, Copywriting, Editing, Project Management

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Claims Advocate

Ann Arbor, Michigan, United States · Hybrid

Senior

The Opportunity: The Claims Advocate is a client facing role providing interpretation of policy language, coverage analysis, advocacy, coverage and dispute resolution, specifically working with Clients in the Small Busin…

Skills: Policy Interpretation, Coverage Analysis, Claims Advocacy, Dispute Resolution, Negotiation

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Client Service Specialist - Commercial Insurance

Indianapolis, Indiana, United States · Hybrid

Mid level

The Opportunity: The Client Service Specialist is responsible for providing a consistent level of service and support to identified clients and teams, handling or directing daily service needs while interacting in a cons…

Skills: Client Service, Commercial Insurance, Policy Processing, Endorsements, Property & Casualty Licensing

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Client Service Associate - Employee Benefits

Detroit, Michigan, United States · Hybrid

Entry level

The Opportunity: The Client Service Associate will begin their client service insurance brokerage training and development journey in Hylant’s Foundations Training & Development Program. This program offers a robust curr…

Skills: Insurance Brokerage, Client Servicing, Data Entry, Document Management, Microsoft Office

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Client Service Specialist - Medical Risk Insurance

Toledo, Ohio, United States · Hybrid

Mid level

The Opportunity: The Client Service Specialist is responsible for providing a consistent level of service and support to identified clients and teams, handling or directing daily service needs while interacting in a cons…

Skills: Client Service, Insurance Policy Processing, Property & Casualty Licensing, Microsoft Office, Analytical Skills

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Associate Client Service Manager - Commercial Insurance

Fort Wayne, Indiana, United States · Hybrid

Mid level

The Opportunity: Provide support to clients for an assigned book of business, typically up to $500K total revenue. In this role, the incumbent will collaborate with internal resources as needed to ensure client needs are…

Skills: Client Relationship Management, Commercial Insurance, Property and Casualty Insurance, Client Onboarding, Renewal Management

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Captive Account Executive

Louisiana, United States · Remote OK

Senior

The Opportunity: The Captive Account Executive serves as the primary relationship manager for a portfolio of captive insurance company clients. This role is responsible for overseeing the day‑to‑day management, governanc…

Skills: Captive Insurance Management, Relationship Management, Regulatory Compliance, Financial Coordination, Governance

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Senior Captive Account Manager

Louisiana, United States · Remote OK

Senior

Are You A Match? The Senior Captive Account Manager is driven by prompt, accurate and thoughtful service to clients and internal team members. With prior captive account management experience she/he will need to have a c…

Skills: Captive Account Management, Financial Reporting, Regulatory Filings, Premium Tax Accounting, Reinsurance

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Reinsurance Accountant

Louisiana, United States · Remote OK

Mid level

The Opportunity: The Captive Reinsurance Accountant role provides crucial support in the evaluation and management of reinsurance contracts, claims, and relationships with reinsurers. The role is key to ensuring complian…

Skills: Reinsurance Accounting, Financial Accounting, Claims Processing, Contract Analysis, MS Excel

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Office Administrator

Columbus, Ohio, United States · Hybrid

Mid level

The Opportunity: The Office Administrator provides quality service and support to the general public, clients and staff. This position is responsible for ensuring the office runs smoothly while supporting the efforts of …

Skills: Office Administration, Event Management, Reception, Scheduling, Facility Management

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Client Service Manager - Transportation Small Business Insurance

Ann Arbor, Michigan, United States · Hybrid

Mid level

The Opportunity: The Client Service Manager (CSM) will consistently provide the highest level of day-to-day client service to small business clients. The CSM will help grow the assigned small business book and contribute…

Skills: Client Service, Commercial Insurance, Transportation Insurance, Applied EPIC, Relationship Development

Hylant logoHylant

Client Service Associate - Commercial Insurance

Fort Wayne, Indiana, United States · Hybrid

Entry level

The Opportunity: The Client Service Associate will begin their client service insurance brokerage training and development journey in Hylant’s Foundations Training & Development Program. This program offers a robust curr…

Skills: Insurance Servicing, Document Management, Data Entry, Client Relationship Management, Microsoft Excel

Hylant logoHylant

Associate Client Service Manager - Employee Benefits

Jacksonville, Florida, United States · Hybrid

Mid level

The Opportunity: The Associate Client Service Manager will provide support to clients for an assigned book of business. In this role, the incumbent will collaborate with internal resources as needed to ensure client need…

Skills: Client Servicing, Employee Benefits, Risk Assessment, Client Onboarding, Renewal Management

Hylant logoHylant

Client Market Analyst - Employee Benefits

Cincinnati, Ohio, United States · Hybrid

Mid level

The Opportunity: The Benefit Renewal Specialist (Client Market Analyst) will enhance the client experience by providing support to the internal team. The successful candidate will develop skills, industry knowledge and r…

Skills: Employee Benefits Analysis, RFP Preparation, Financial Analysis, Loss Ratio Calculation, Carrier Negotiations

Hylant logoHylant

Associate Client Service Manager - Employee Benefits

Cleveland, Ohio, United States · Hybrid

Mid level

The Opportunity: The Associate Client Service Manager provides support to clients for an assigned book of business (approximately $500,000 total revenue). In this role, the incumbent will collaborate with internal resour…

Skills: Client Servicing, Employee Benefits, Account Management, Client Onboarding, Renewal Management

Hylant logoHylant

Lead Data & Analytics Architect

Orlando, Florida, United States · Hybrid

Senior

The Opportunity: The Lead Data Architect exists to define, own, and evolve Hylant’s enterprise application and information architecture. This role ensures that current data initiatives are intentionally designed to meet …

Skills: Data Architecture, Azure Databricks, PySpark, SQL, Dimensional Modeling

Hylant logoHylant

Human Resources Business Partner

Toledo, Ohio, United States · Hybrid

Senior

The Opportunity: This position is a strategic role performing a broad range of (HR) talent-related duties while providing day-to-day talent support for assigned geographies/business groups. This position will work closel…

Skills: Talent Management, Organizational Design, Succession Planning, Workday, Strategic Staffing

Hylant logoHylant

Claims Advocate - Commercial Insurance

Detroit, Michigan, United States · Hybrid

Senior

The Opportunity: The Claims Advocate is a client facing role providing interpretation of policy language, coverage analysis, advocacy, coverage, and dispute resolution. This position will act as liaison between clients a…

Skills: Policy Interpretation, Coverage Analysis, Claims Advocacy, Dispute Resolution, Negotiation

Hylant logoHylant

Client Market Analyst

Jacksonville, Florida, United States · Hybrid

Mid level

The Opportunity: The Client Market Analyst will enhance the client experience by providing support to the internal team. The successful candidate will develop skills, industry knowledge and relationships by meeting or su…

Skills: Communication, Problem Solving, Multi-tasking, Financial Analysis, RFP Preparation

Hylant logoHylant

Associate Client Executive (ACE)

Detroit, Michigan, United States · Hybrid

Mid level

The Opportunity: Hylant's ACE Training & Development Program offers a comprehensive curriculum designed to equip you with the knowledge and skills you need to succeed. From mastering the fundamentals of insurance to deve…

Skills: Sales Techniques, Insurance Brokerage, Technical Writing, Verbal Presentations, Coverage Analysis

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Showing 1–20 of 33

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Member Engagement Marketing & Communications Specialist

Hylant

Orlando, Florida, United States • Hybrid

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Mid level

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  • Full-time
  • bachelor degree
  • Career Development Programs, Mentorship, Work-Life Balance, Hylant Career Academy, Leadership Catalyst, Hylant MBA
  • Posted 2d ago
  • ~40 hrs/week

Responsibilities

Develop and implement client benefit communication strategies and engagement campaigns to educate employees on their benefit programs. Create visually compelling content across various channels and collaborate with internal teams to analyze utilization data for improved engagement.

Requirements

Requires a Bachelor's degree in communications, marketing, or a related field and at least three years of relevant work experience. Proficiency in Canva and Microsoft Office is essential, with a preference for insurance industry experience and the ability to obtain a Life and Health license.

Full job description

The Opportunity:

This position will provide develop and implement client benefits communication strategies including creation of customized member engagement materials that our clients utilize to educate their employees about their benefit programs.

In This Role You Will Execute On:

  • Develop robust employee engagement campaigns that drive utilization and education.

  • Implement client approved plans including open enrollment education, health and wellbeing program promotion and education on benefit program tools and resources.

  • Create engaging content for a broad range of communications channels such as email, client portals, presentations, flyers, and mail-to-home materials.

  • Develop material and resources that aid employee understanding of their benefits by translating insurance technical information into everyday language.

  • Collaborate with clients and Hylant service team to analyze employee communication effectiveness and propose new ideas to initiate improved member engagement.

  • Collaborate with internal teams to evaluate client benefit data analytics; identify potential education opportunities based on utilization patterns; recommend engagement solutions to client and implement approved solutions.

  • Collaborate with corporate marketing and sales teams to assist with preparation of Request For Proposal responses.

  • Liaise with outside vendors and oversee completion of special projects such as bulk printing, language translation, etc.

  • Perform other duties and special projects as requested.

In This Role You Will Need:

  • Bachelor’s degree in communications, marketing or similar field OR equivalent combination of education and experience required.

  • Proficiency in Canva (or similar design tools) for creating visually compelling materials

  • Strong eye for layout, branding, and visual storytelling

  • Ability to design engaging assets such as:

    • Employee communications

    • Digital campaigns

    • Flyers, guides, presentations, and toolkits

  • Demonstrated ability to think creatively and bring fresh, innovative ideas to engagement campaigns

  • Three (3) or more years relevant work experience

  • Out-of-the-box thinker who challenges traditional approaches to employee communication

  • Highly creative with a balance of strategic thinking and execution

  • Curious and proactive in identifying new ways to improve engagement and participation

  • Ability to adapt quickly and tailor approaches for different client audiences

  • Project management skills with ability to prioritize tasks, manage deadlines and work efficiently in fast-paced environments

  • Strong Microsoft product knowledge, particularly PowerPoint and Word

  • Experience with copywriting and editing

  • Insurance industry experience is preferred, but not required

  • Ability to obtain Life and Health license within 100 days


Why Hylant?

A multi-year recipient of Best Places to Work in Insurance, Hylant is a full-service insurance brokerage with over 20 offices in eight states. And since the founding of our family-owned business over 90 years ago, we made a promise to strengthen and protect the businesses, employees and communities of our client family by embracing them as our own. We’re more than an insurance brokerage firm and you’re more than a client, employee or neighbor. You’re family. And that’s just the way we treat you.

Hylant is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to race, marital status, sex, age, color, religion, national origin, Veteran status, disability or any other characteristic protected by law. If you have a disability or special need that requires accommodation, please let us know. Hylant participates in E-Verify.

Related keywords

CanvaMicrosoft PowerPointMicrosoft WordMicrosoft PublisherEmployee EngagementBenefit ProgramsOpen EnrollmentCopywritingInsurance IndustryLife and Health LicenseDigital CampaignsVisual StorytellingContent StrategyMember EngagementData AnalyticsRFP Responses

About Hylant

LinkedInVisit site

Insurance and risk management specialists focused on your interests. Not ours.

Industry
Insurance
Company size
1,001-5,000 employees
Founded
1935
Headquarters
Toledo, OH
LinkedIn followers
19,308

A multi-year winner of Best Places to Work in Insurance (2009-2025), Hylant is a full-service insurance brokerage with offices in Florida, Georgia, Illinois, Indiana, Michigan, Ohio and Tennessee with more than 1,000 professionals on staff. Hylant offers complete risk management services, employee benefits consultation, wellness strategies, loss control, healthcare management and a wide array of insurance solutions for both businesses and individuals.

Offices: 811 Madison Ave., Toledo, OH 43604, US · 201 Depot St, Ann Arbor, Michigan 48104, US · 100 S. College Ave., Suite 100a, Bloomington, IN 47404, US · 444 North Michigan Ave, Suite 2900, Chicago, IL 60611, US · 50 E. Business Way, Suite 420, Cincinnati, OH 45241, US

Risk ManagementBusiness InsuranceEmployee BenefitsWellnessand Personal InsuranceInsurance
View all jobs at Hylant

About Hylant

LinkedInVisit site

Insurance and risk management specialists focused on your interests. Not ours.

Industry
Insurance
Company size
1,001-5,000 employees
Founded
1935
Headquarters
Toledo, OH
LinkedIn followers
19,308

A multi-year winner of Best Places to Work in Insurance (2009-2025), Hylant is a full-service insurance brokerage with offices in Florida, Georgia, Illinois, Indiana, Michigan, Ohio and Tennessee with more than 1,000 professionals on staff. Hylant offers complete risk management services, employee benefits consultation, wellness strategies, loss control, healthcare management and a wide array of insurance solutions for both businesses and individuals.

Offices: 811 Madison Ave., Toledo, OH 43604, US · 201 Depot St, Ann Arbor, Michigan 48104, US · 100 S. College Ave., Suite 100a, Bloomington, IN 47404, US · 444 North Michigan Ave, Suite 2900, Chicago, IL 60611, US · 50 E. Business Way, Suite 420, Cincinnati, OH 45241, US

Risk ManagementBusiness InsuranceEmployee BenefitsWellnessand Personal InsuranceInsurance
View all jobs at Hylant

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