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$26k–$34k/yr
Full-time
bachelor degree, professional certificate
Annual Bonus, Comprehensive Employee Benefits, Flexible Working Arrangements, Collaborative Workspaces, Global Orientation Program, Learning@MSCI Platform
Posted 23d ago
Apply by Jul 20
~40 hrs/week
Responsibilities
Provide first-tier product support and training for the Total Plan Manager investment analytics platform to institutional clients. Act as a liaison between clients and internal teams to improve the product roadmap and enhance the overall client experience.
Requirements
Requires a Bachelor's degree in Finance or Economics and 3-5 years of experience in finance, accounting, or investment management. Candidates should possess strong analytical skills and prior experience in a client-facing role within financial services.
Full job description
Your Team Responsibilities
The Client Services team provides product support to clients and prospects in relation to the Total Plan Manager platform.The platform is an investment analytics platform for institutional allocators, with multi-asset class portfolios spanning private equity, hedge funds, public equity, and more. Clients leverage the platform to calculate performance, quantify risk, monitor exposures, model future cashflows, and plan their asset allocation in addition to other critical portfolio management activities.Through hands-on training and exposure to the platform and relates MSCI solutions, the team gains valuable product and investment knowledge, while building client relationship skills.
Your Key Responsibilities
Acquire a thorough understanding of the Total Plan Manager platform, as well as the rest of the MSCI Private Assets product suite, and how our products fit into client organizations and their processes
Serve as an advocate for MSCI to the client, as well as an advocate for the client within MSCI
Provide first-tier product support, addressing product-related inquiries from clients
Maintain and develop client relationships by ensuring relevant platform and product related information is shared with clients, and by proactively follow up on issues raised
Lead platform training sessions with clients and support cross-functional client engagements
Coordinate with teams internally to help shape the product roadmap, validate platform behavior, and on other projects as needed
Championing process changes to improve Client Experience and Efficiency
Your skills and experience that will help you excel
Required
Bachelor's degree in Finance, Economics, or a related field
3–5 years of experience in finance, accounting, or investment management
Strong written and verbal communication skills in English, with the ability to clearly articulate complex concepts and methodologies to clients and senior stakeholders
Strong analytical, problem-solving, and interpersonal skills, with proficiency in Microsoft Office and confidence in handling data-driven tasks
A self-starter with high motivation, accountability, and the ability to work independently and collaboratively across diverse teams and cultures in a fast-paced, global environment
Prior experience in a client-facing role, preferably within financial services, with a proven ability to manage multiple client issues simultaneously and maintain focus until resolution
Familiarity with AI tools and digital productivity applications
Preferred
Experience in portfolio analysis, performance measurement, or investment analytics
Progress towards a professional qualification such as CFA, CAIA, CIPM, or FRM
Experience in training, consulting, or client presentations
Working knowledge of Salesforce and Gainsight
About MSCI
What we offer you
Salary range: € 26,000 - € 34,000 /year plus eligible for annual bonus
Transparent compensation schemes and comprehensive employee benefits, tailored to your location, ensuring your financial security, health, and overall wellbeing.
Flexible working arrangements, advanced technology, and collaborative workspaces.
A culture of high performance and innovation where we experiment with new ideas and take responsibility for achieving results.
A global network of talented colleagues, who inspire, support, and share their expertise to innovate and deliver for our clients.
Global Orientation program to kickstart your journey, followed by access to our Learning@MSCI platform, AI Learning Center , LinkedIn Learning Pro and tailored learning opportunities for ongoing skills development.
Multi-directional career paths that offer professional growth and development through new challenges, internal mobility and expanded roles.
We actively nurture an environment that builds a sense of inclusion belonging and connection, including eight Employee Resource Groups. All Abilities, Asian Support Network, Black Leadership Network, Climate Action Network, Hola! MSCI, Pride & Allies, Women in Tech, and Women’s Leadership Forum.
At MSCI we are passionate about what we do, and we are inspired by our vision – to power better decisions. You’ll be part of an industry-leading network of creative, curious, and entrepreneurial pioneers. This is a space where you can challenge yourself, set new standards and perform beyond expectations for yourself, our clients, and our industry.
MSCI strengthens global markets by connecting participants across the financial ecosystem with a common language. Our research-based data, analytics and indexes, supported by advanced technology, set standards for global investors and help our clients understand risks and opportunities so they can make better decisions and unlock innovation. We serve asset managers and owners, private-market sponsors and investors, hedge funds, wealth managers, banks, insurers and corporates.
MSCI Inc. is an equal opportunity employer. It is the policy of the firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected parental leave), veteran status, or any other characteristic protected by law. MSCI is also committed to working with and providing reasonable accommodations to individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation for any part of the application process, please email [email protected] and indicate the specifics of the assistance needed. Please note, this e-mail is intended only for individuals who are requesting a reasonable workplace accommodation; it is not intended for other inquiries.
To all recruitment agencies
MSCI does not accept unsolicited CVs/Resumes. Please do not forward CVs/Resumes to any MSCI employee, location, or website. MSCI is not responsible for any fees related to unsolicited CVs/Resumes.
Note on recruitment scams
We are aware of recruitment scams where fraudsters impersonating MSCI personnel may try and elicit personal information from job seekers. Read our full note on careers.msci.com
Related keywords
Total Plan ManagerInvestment AnalyticsPrivate EquityHedge FundsPublic EquityAsset AllocationRisk QuantificationPerformance MeasurementCFACAIACIPMFRMSalesforceGainsightInstitutional AllocatorsPortfolio Analysis
MSCI is a leading provider of critical decision support tools and services for the global investment community. With over 50 years of expertise in research, data and technology, we power better investment decisions by enabling clients to understand and analyze key drivers of risk and return and confidently build more effective portfolios. We create industry-leading research-enhanced solutions that clients use to gain insight into and improve transparency across the investment process.
Offices: 7 World Trade Center, 250 Greenwich Street, New York, NY 10007, US · 41 Connaught Road Central, Hong Kong, NA, HK · Ninth Floor, 10 Bishops Square, London, E1 6EG, GB · 7 World Trade Center, 250 Greenwich Street, New York, 10007, US · 1-4 Kojimachi, Chiyoda-ku, Tokyo, 102-0083, JP
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