Porto, Portugal · On-site
Metyis is growing! We are looking for a Shopify Support Engineer with 3+ years of professional experience to join our Technology Team in Porto. Who we are We are Metyis, a forward-thinking, global company that collaborat…
Skills: Shopify, Production support, E-commerce, Azure, Middleware
Porto, Portugal · On-site
Descrição da empresa Somos a SGS – a empresa líder mundial em testes, inspeção e certificação. Somos reconhecidos como uma referência global em qualidade e integridade. Os nossos 99.600 colaboradores operam numa rede de …
Skills: Sales, Business development, Negotiation, Communication, Relationship management
Porto, Portugal · On-site
Company Description Inetum is a European leader in digital services, supporting organizations as they navigate continuous technological change. The company helps clients accelerate their digital transformation through a …
Skills: Cybersecurity, IT Risk Management, Information Security, Governance Frameworks, Compliance
Porto, Portugal · Remote OK
$25k–$31k/yr
The AI-powered OS for beauty, wellness and self-care Video Submissions will be prioritised to help speed up the interviewing process! What the video should include: Brief introduction What motivates you? Why Fresha is in…
Skills: B2B Sales, SaaS, Online Marketplaces, Payment Platforms, Prospecting
SINGLE BUOY MOORINGS INC.Porto, Portugal · On-site
Imagine your career taking you to the depths of innovation and the heights of impact. Our people enable continuous progress. Their commitment, collective expertise, and unique capabilities are the engine room behind SBM …
Skills: Financial Planning, Accounting, IFRS, Treasury Control, Management Reporting
Porto, Portugal · Hybrid
Company Description Devexperts works with respected financial institutions, delivering products and tailor-made solutions for retail and brokerage houses, exchanges, and buy-side firms. The company focuses on trading pla…
Skills: Go, Python, System design, Kafka, PostgreSQL
Porto, Portugal · On-site
Purpose of the Role The IT Product Mgr is responsible for managing and enhancing the platforms that support enterprise process management and test management. This includes SAP Signavio, SAP Cloud ALM Test Management, au…
Skills: SAP Signavio, SAP Cloud ALM, Test Management, AI-Driven Test Automation, WalkMe
Porto, Portugal · On-site
mc2i is an independent consulting firm that supports its key clients with their digital transformation projects. For over 36 years, we've been active in diverse sectors and areas, including Human Resources, Energy & Util…
Skills: HR Data, Data Governance, PowerBI, Databricks, Collibra
Porto, Portugal · On-site
Who We Are Jolera offers MSPs & IT solution providers next-generation managed services, enabling them to create world-class experiences for their clents. Your clients receive award-winning solutions built on over 20 year…
Skills: Hardware Installation, Network Troubleshooting, TCP/IP, Windows, MacOS
Porto, Portugal · Hybrid
We’re the world’s leading data, insights, and consulting company; we shape the brands of tomorrow by better understanding people everywhere. Our Functions teams are right at the centre of our business, making sure we can…
Skills: Factoring Administration, Accounts Receivable, Financial Reconciliation, Journal Entries, Cash Flow Management
Porto, Portugal · Remote OK
AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, a…
Skills: Java 11+, Spring Boot, Microservices, RESTful APIs, PostgreSQL
Porto, Portugal · Remote OK
AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, a…
Skills: Node.js, React, JavaScript, TypeScript, Redux
Lisbon, Portugal · Hybrid
Start your journey in a learning‑driven environment, inside a fast‑paced and ever‑evolving world of tech and innovation. At Celfocus, you’ll work with diverse teams on real projects and see how ideas turn into real impac…
Skills: Secure Coding, Web Technologies, OWASP Top 10, Git, CI/CD
Porto, Portugal · On-site
Company Description At Devoteam, we believe that technology with strong human values can actively drive change for the better. Discover how Tech for People unlocks the future, creating a positive impact on the people and…
Skills: 1st Level Technical Support, Linux, Windows, Networking, Databases
Porto, Portugal · On-site
Company Description At Devoteam, we believe that technology with strong human values can actively drive change for the better. Discover how Tech for People unlocks the future, creating a positive impact on the people and…
Skills: Dataiku, Agentic AI, LLM Mesh, Python, Prompt Engineering
Porto, Portugal · On-site
Company Description At Devoteam, we believe that technology with strong human values can actively drive change for the better. Discover how Tech for People unlocks the future, creating a positive impact on the people and…
Skills: Internal Control, Internal Audit, Risk Management, Compliance, Information Security
Porto, Portugal · On-site
Company Description At Devoteam, we believe that technology with strong human values can actively drive change for the better. Discover how Tech for People unlocks the future, creating a positive impact on the people and…
Skills: Network Operations Center, Infrastructure Monitoring, TCP/IP, DNS, PTP/NTP
Porto, Portugal · On-site
Company Description At Devoteam, we believe that technology with strong human values can actively drive change for the better. Discover how Tech for People unlocks the future, creating a positive impact on the people and…
Skills: 1st Level Technical Support, Linux, Windows, Networking, Databases
Porto, Portugal · On-site
Company Description At Devoteam, we believe that technology with strong human values can actively drive change for the better. Discover how Tech for People unlocks the future, creating a positive impact on the people and…
Skills: PostgreSQL, Kubernetes, Terraform, Ansible, CI/CD
Porto, Portugal · On-site
Company Description PSI is a leading Contract Research Organization (CRO) with 30 years of experience in the pharmaceutical industry. Originated in Switzerland, PSI is a privately owned, full-service CRO with a global re…
Skills: Medical Monitoring, Gastroenterology, Clinical Trial Management, GCP Guidelines, Pharmacovigilance
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Provide production support for the B2B Shopify eCommerce platform to ensure high availability and business continuity. Investigate, troubleshoot, and resolve incidents while coordinating with cross-functional teams to maintain system performance.
Requires 3-5 years of experience in application production support, specifically with Shopify-based eCommerce applications. Candidates must possess strong analytical skills and familiarity with Azure services, integration middleware, and ITIL best practices.
Metyis is growing! We are looking for a Shopify Support Engineer with 3+ years of professional experience to join our Technology Team in Porto.
We are Metyis, a forward-thinking, global company that collaborates with business partners and clients to create and implement the capacities and capabilities required to improve future performance. We operate across a wide range of industries, and with our embedded partnership model we commit to driving sustainable growth for industry-leading organisations, elevating their potential with a long-term vision.
At Metyis, we develop integrated solutions that enable growth by working within our business partners’ organisations with diverse and multidisciplinary teams. This collaborative environment allows Metyis to build strategies and execute them through an ecosystem that combines Big Data solutions, Digital Commerce solutions, Marketing & Design solutions, and Advisory services.
Our teams are set up so that you have plenty of room to build bigger and bolder ideas by speaking your mind and being creative with your knowledge. Imagine the things you could achieve with a multidisciplinary team that encourages you to be the best version of yourself.
We are Metyis. Partners for Impact.
Assist the client support team using your technical background
Interact with our clients on regular basis to drive their business towards impactful change
Seize opportunities at the client and at Metyis in our entrepreneurial environment
Become part of a fast growing international and diverse team
Provide production support for the B2B Shopify eCommerce platform, ensuring high availability and business continuity.
Monitor application health, integrations, and production environments to proactively identify and resolve issues before they impact business operations.
Investigate, troubleshoot, and resolve incidents related to Shopify, Azure Middleware, ASPOS, payment, authentication, and third-party integrations.
Perform root cause analysis (RCA) for production incidents and document findings with preventive recommendations.
Manage and prioritize support tickets in line with agreed SLAs, ensuring timely resolution and clear stakeholder communication.
Coordinate with business users, customer support teams, developers, QA, and infrastructure teams to resolve production issues efficiently.
Monitor integration jobs, APIs, webhooks, and data synchronization between Shopify and enterprise backend systems.
Validate production fixes, configuration changes, and emergency deployments while minimizing business disruption.
Support release activities, production deployments, hypercare, and post-release monitoring.
Analyze application logs, API responses, middleware transactions, and system alerts to diagnose issues.
Support user management, access-related issues, and basic Shopify configuration changes where applicable.
Identify recurring production issues and recommend permanent improvements to enhance platform stability and operational efficiency.
Create and maintain operational documentation, knowledge base articles, runbooks, and support procedures.
Collaborate with development teams to ensure production readiness and smooth transition of new features into support.
Participate in on-call support and production incident management when required.
3–5 years of experience in application production support, preferably within eCommerce platforms.
Hands-on experience supporting Shopify-based eCommerce applications in a production environment.
Good understanding of Shopify Admin, Shopify APIs, Webhooks, Orders, Products, Customers, and B2B commerce capabilities.
Experience troubleshooting REST APIs, JSON payloads, and integration-related issues.
Familiarity with Azure services, middleware platforms (e.g., Azure Integration Services, Boomi, or similar), and enterprise integrations.
Experience supporting integrations with ERP, POS, payment gateways, identity providers, and third-party systems.
Strong understanding of incident management, problem management, SLA-driven support, and ITIL best practices.
Experience using monitoring and logging tools to analyze production issues and system performance.
Familiarity with SQL queries and basic data analysis for production issue investigation.
Experience with Azure DevOps, Jira, ServiceNow, or similar ticketing and work management tools.
Knowledge of Git, release management, and deployment processes.
Ability to perform root cause analysis and recommend long-term corrective actions.
Strong analytical and troubleshooting skills with attention to detail.
Excellent communication and stakeholder management skills.
Strong initiative, proactive attitude, and ability to work under pressure in a production support environment.
Strong written and verbal communication skills in English.
Willingness to participate in production support rotations and provide off-hours support when required
At Metyis, we are driven by curiosity and collaboration. We value diversity, equity, inclusion, and belonging (DEIB) in all its forms as it makes us stronger as an organisation and promotes creativity and innovation. We welcome all talents and are committed to creating a workplace where every employee can make a meaningful impact and grow.
Metyis only contacts candidates through verified and official channels: LinkedIn (official and verified recruiter profiles), emails ending in @metyis.com, and our Applicant Tracking System (Recruitee). We do not use WhatsApp, social media messaging platforms, or personal accounts for recruitment outreach. If you receive suspicious communication claiming to be from Metyis, please verify the sender and report it through our official website.
Partners for impact
Metyis is a global firm operating across a wide range of industries, delivering AI & Data, Digital Commerce, and Global Business Solutions, as well as providing Advisory Services. Metyis has 14 offices across Europe, India, and the Middle East, with top talent comprised of over 50 nationalities. Metyis is active in both the B2B and B2C segments. Its unique business and commercial model focuses on developing long-term partnerships to deliver real impact. We are Metyis, Partners for Impact
Offices: Oberneuhofstrasse 8, Baar, Zug 6340, CH · De Entree 69, 8, Amsterdam, North Holland 1101, NL · Paseo de Recoletos, 16, 3, Madrid, Community of Madrid 28001, ES · Calle Entença 332-334, Barcelona, 08029, ES · 28 Commercial Street, 1, London, E1 6LS, GB
There are currently 213 open consulting positions in Porto, Portugal listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Metyis, Devoteam, Inetum, AgileEngine, Devexperts, among others. Browse the listings above to see every active employer.
Yes — 112 of the 213 open consulting positions offer remote or hybrid work (28 remote, 84 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
