Taguig, Metro Manila, Philippines · On-site
Company Description foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 coun…
Skills: Process Mapping, Standardization, Workflow Optimization, HR Operations, SOP Development
Taguig, Metro Manila, Philippines · On-site
J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in m…
Skills: Leadership, Operational Management, Expense Management, Compliance, Analytical Capabilities
Taguig, Metro Manila, Philippines · Hybrid
At JTI we celebrate differences, and everyone truly belongs. 46,000 people from all over the world are continuously building their unique success story with us. 83% of employees feel happy working at JTI. To make a diffe…
Skills: Credit and Collections, Accounts Receivable, SAP, Microsoft Excel, Power Automate
Taguig, Metro Manila, Philippines · On-site
About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled…
Skills: Customer Service, Email Management, Live Chat Support, Social Media Coordination, Case Management
Taguig, Metro Manila, Philippines · On-site
About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled…
Skills: Customer Service, Email Management, Live Chat Support, Social Media Coordination, Case Management
Taguig, Metro Manila, Philippines · Hybrid
The Reference Data Services Intmd Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a sol…
Skills: Data Analysis, Reference Data Management, Regulatory Compliance, Risk Assessment, Stakeholder Management
Taguig, Metro Manila, Philippines · On-site
About HireRight HireRight is the premier global background screening and workforce solutions provider. We bring clarity and confidence to vetting and hiring decisions through integrated, tailored solutions, driving a hig…
Skills: Background Screening, Online Research, English Communication, Analytical Skills, Typing Skills
Taguig, Metro Manila, Philippines · On-site
Responsible for driving specific people processes within PSS, ensuring service delivery in a timely, accurate and efficient manner. Complete established processes and guidelines, collaborating with team members and leade…
Skills: HR Administration, Stakeholder Management, Data Analytics, Process Improvement, Talent Acquisition
Taguig, Metro Manila, Philippines · Hybrid
Job Description At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We pro…
Skills: Business Analysis, Budgeting, Accounting Reports, Cost Analysis, Fiscal Allocation
Taguig, Metro Manila, Philippines · On-site
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspe…
Skills: SAP Fieldglass, Service Now, Vendor Management Systems, Administrative Support, Case Management
Taguig, Metro Manila, Philippines · Hybrid
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspe…
Skills: Calendar Management, Email Management, Travel Management, Expense Management, Event Management
Taguig, Metro Manila, Philippines · On-site
About this role: Wells Fargo is seeking a Securities Operations Specialist. We believe in the power of working together because great ideas can come from anyone. Through collaboration, any employee can have an impact and…
Skills: Securities Operations, Brokerage Tax Operations, Cost Basis Adjustment, Trade Settlement, General Ledger Reconciliation
Taguig, Metro Manila, Philippines · On-site
The Reference Data Services Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the ar…
Skills: Operations Management, Reference Data Services, Leadership, Stakeholder Management, Risk Assessment
Taguig, Metro Manila, Philippines · Hybrid
We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting mi…
Skills: Team Leadership, Performance Management, KPI Monitoring, Coaching, Conflict Resolution
Taguig, Metro Manila, Philippines · Hybrid
Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description At PPD, part of Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join us in bringi…
Skills: Financial Analysis, Financial Reporting, Project Accounting, Budget Tracking, Microsoft Office
Virtual Colleague PhilippinesTaguig, Metro Manila, Philippines · Remote Solely
About the client A promotional products distributor that provides branded merchandise for businesses. Our products include items like mugs, pens, bags, and key rings, all designed to help companies market their brands ef…
Skills: Order Processing, Customer Interaction, Supplier Coordination, Order Tracking, Problem-Solving
Taguig, Metro Manila, Philippines · On-site
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspe…
Skills: Program Management, Project Management, Stakeholder Management, Learning Design, Adult Learning Principles
Taguig, Metro Manila, Philippines · On-site
What Customer Service Operations contributes to Cardinal Health Customer Service is responsible for establishing, maintaining and enhancing customer business through data analysis, contract administration, and problem re…
Skills: Data Analysis, Contract Administration, Problem Resolution, Data Entry, Case Management
Taguig, Metro Manila, Philippines · On-site
Sales Operations Analysts in the Go To Market Partnership Center are responsible for the operational support of internal Sales Teams, Account Managers & Principals to ensure successful Lead to Order opportunity managemen…
Skills: Salesforce, Excel, CRM, Sales Operations, Opportunity Management
Taguig, Metro Manila, Philippines · On-site
You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager…
Skills: Excel, Data Analysis, VBA, Tableau, IEX/Nice
Taguig, Metro Manila, Philippines • On-site
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The role focuses on mapping, standardizing, and optimizing HR operational workflows across the employee lifecycle to enhance the Global People Operations model. It involves creating SOPs and RACI matrices while collaborating with stakeholders to support automation and digital enablement.
Candidates need a bachelor's degree in Business, HR, or Industrial Engineering and 3-5 years of experience in HR process improvement or shared services. Proficiency in process mapping and familiarity with HR technologies like Workday or SAP SuccessFactors are required.
foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
We are on the lookout for a Process Analyst (12-month fixed-term) to join the Global People Operations team on our journey to always deliver amazing experiences.
The role will focus on process mapping, standardization, and optimization of HR operational workflows across the employee lifecycle to support the enhancement of a Global People Operations model.
Working closely with People Operations, People Partners, Centers of Excellence (COEs), and the People Technology team, the Process Analyst ensures that processes are efficient, compliant, and aligned with global standards — while supporting automation and digital enablement initiatives.
This is a hands-on, project-focused role, ideal for a professional with strong process analysis skills and experience in People Operations environments.
Process Analysis & Design: Map and document end-to-end People Operations processes across the employee lifecycle (Hire-to-Retire).
Develop standardized process documentation, including SOPs, process maps, and RACI matrices.
Participate in knowledge transfer sessions and create training materials and process documentation for Global People Operations teams.
Continuous Improvement & Automation: Monitor and evaluate process performance post-implementation.
Governance & Compliance: Ensure all process documentation aligns with global People policies, data privacy, and compliance standards (GDPR, local regulations).
Stakeholder Engagement: Collaborate with People Partners, COEs, and Regional People Operations teams to gather process requirements.
Bachelor’s degree in Business Administration, Human Resources, Industrial Engineering, or related field.
Lean Six Sigma Yellow/Green Belt certification preferred.
3–5 years’ experience in HR process improvement, HR operations, or Shared Services.
Proven experience in process mapping, documentation, and workflow optimization.
Strong knowledge of global HR processes (e.g., onboarding, offboarding, employee data management, payroll support).
Familiarity with HR technologies such as Workday, SAP SuccessFactors, Oracle HCM.
Experience working on HR transformation or system implementation projects preferred.
We build, We deliver, We lead.
As the world’s leading local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in around 65 countries worldwide, powered by tech but driven by people. As one of Europe’s largest tech platforms, we enable ambitious talent to deliver solutions that create impact within our ecosystem. We move fast, take action, and adapt. No matter where you’re from or what you believe in, we build, we deliver, we lead. We are Delivery Hero.
Offices: Oranienburger Straße 70, Berlin, Berlin 10117, DE · Istanbul, Istanbul, TR · Buenos Aires, AR · Dubai, AE · Wiryeseong-daero, Songpa-gu, Seoul, 05544, KR
There are currently 252 open administrative positions in Taguig, Philippines listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include EY, Continental, Citi, IQVIA, Wells Fargo, among others. Browse the listings above to see every active employer.
Yes — 105 of the 252 open administrative positions offer remote or hybrid work (47 remote, 58 hybrid).
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