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Full-time
bachelor degree
Posted 14d ago
~40 hrs/week
Responsibilities
The role involves managing student academic records, including processing exam results, course withdrawals, and degree conferment. Additionally, the incumbent will support policy implementation, process streamlining, and provide academic information to stakeholders.
Requirements
Candidates should hold a degree or diploma with at least 3 years of administrative experience, though entry-level applicants are welcome. Proficiency in Microsoft Office, database management, and familiarity with data protection regulations are required.
Full job description
The Student and Academic Services Department (SASD) is a dedicated team committed to delivering comprehensive support across the entire student life cycle—from admission and matriculation to graduation and beyond the classroom. SASD works collaboratively with schools, colleges, and autonomous institutes to ensure a seamless and enriching academic journey for all students. This position sits with the Office of Academic Services (OAS), which plays a key role in advancing the University's educational goals through implementing and administering the academic policies and services within the University. Being part of a team that manages students’ assessment, progression and award, the key responsibilities of the role are as follows:
Processing of academic results: creation of exam records, course withdrawal, handle dissertation results related matters, marks processing, release and review of results.
Maintain and update academic records for students on Leave of Absence, credit transfer, exemptions, programme withdrawal and change of programme.
Post release of results activities: support administration of Medals and Prizes, compile and filing of mark lists and reports, and provide the relevant student academic information to stakeholders within the NTU community.
Support the degree conferment process and regular data provision to MOE.
Manage queries received from role-based mailbox and maintain access for secured folders.
Attend to queries from stakeholders (e.g. students and Schools) on areas related to academic records.
Support senior officers implementing policies and guidelines for proper governance, and to assist in advising Schools on procedures and guidelines.
Support business process streamlining, designing of workflow, process automation and system enhancements.
Requirements:
Degree/ Diploma holders with at least 3 years of working experience in administration functions. Entry-level candidates are welcome.
Candidates with prior experience in administrative roles will have an added advantage.
Proficient in office IT applications and Microsoft Office suite of application.
Possess working knowledge of database and process management.
Familiar with the Personal Data Protection Act, in relation to collection, use and disclosure of student personal data.
Working knowledge of VQL will be an added advantage.
Experience and exposure to Robotic Process Automation (RPA) or AI tools will be an added advantage.
Meticulous and organised.
Proactive, efficient and able to multi-task.
Able to work independently and be a good team player.
Good communication skills, able to express ideas clearly and concisely (written and oral).
Good interpersonal skills and able to collaborate with people at different levels of the organization.
Service-oriented mindset.
We regret to inform that only shortlisted candidates will be notified.
Hiring Institution: NTU
Related keywords
Academic ServicesStudent RecordsAssessmentData ManagementProcess AutomationWorkflow DesignMicrosoft OfficePersonal Data Protection ActRobotic Process AutomationVQLAdministrationGovernanceStakeholder ManagementDegree ConfermentAcademic Policies
The National Institute of Education (NIE), an autonomous institute of the Nanyang Technological University (NTU), Singapore is among the world's top education institutes, renowned for its excellence in teacher education and education research.
Founded in 1950, NIE has played a pivotal role in developing Singapore's teaching workforce. In a dynamic education milieu, NIE prepares teachers with the requisite values, skills and knowledge to meet the continuous demands of diverse learners across the lifespan.
The quality of our programmes is based on evidence-informed reviews and enhancement, and delivered with innovative pedagogies in digitally mediated learning spaces. Our degree, higher degree and professional development programmes offer global perspectives through international practice and semester exchanges, while 21st Century pedagogies, multidisciplinary curricula and service-learning initiatives help to develop the holistic reflective practitioner and school leader.
Internationally, the NIE has gained a strong reputation as a thought leader in the field of education and education-related disciplines, and built strategic alliances with many other renowned institutions in the US, Europe and Asia Pacific regions. The Institute also offers the only local sports-related undergraduate degree programme in Sport Science & Management that provides academic and professional pathways to sports-related careers.
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How many Administrative jobs are open in Singapore, Singapore right now?
There are currently 1,724 open administrative positions in Singapore, Singapore listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Singapore, Singapore?
Companies currently hiring include SingHealth, National Institute of Education, Singapore, GovTech Singapore, NCS Group, Cushman & Wakefield, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Singapore, Singapore?
Yes — 260 of the 1724 open administrative positions offer remote or hybrid work (19 remote, 241 hybrid).
How do I apply for Administrative jobs in Singapore, Singapore?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.