Midland, Western Australia, Australia · On-site
$38/hr–$43/hr
Your role at St John of God Midland Hospital Join a fast-paced, patient-focused hospital where your professionalism and ability to stay calm under pressure will make a real difference. We are seeking customer service pro…
Skills: Customer Service, Switchboard Operation, Emergency Response Coordination, MS Office, Communication Skills
Midland, Western Australia, Australia · On-site
$69k–$74k/yr
Join St John of God Midland Private Hospital, set to open in August, as a Ward Clerk and play a key role in supporting the smooth operation of our clinical areas. In this position, you will provide high-quality clerical …
Skills: Clerical Support, Reception Services, Patient Record Management, Data Entry, Microsoft Office
Midland, Western Australia, Australia · On-site
$69k–$74k/yr
Join St John of God Midland Private Hospital, set to open in August, as a Ward Clerk and play a key role in supporting the smooth operation of our clinical areas. In this position, you will provide high-quality clerical …
Skills: Clerical Support, Reception Services, Patient Record Management, Data Entry, Microsoft Office
Midland, Western Australia, Australia · On-site
$71k–$77k/yr
Your role at St John of God Midland Private Hospital Be part of something exceptional from the very beginning. As we prepare to open a brand-new state-of-the-art private hospital this August, we are seeking an experience…
Skills: Clinical Support, Administrative Support, Patient Supervision, Exercise Routine Implementation, Gait Activity Assistance
Midland, Western Australia, Australia · On-site
$89k–$91k/yr
Your role at St John of God Midland Public Under the direction of the Director of Nursing and Midwifery, the Coordinator of Volunteer Services will lead the development, implementation, evaluation and promotion of Volunt…
Skills: Volunteer Recruitment, Stakeholder Engagement, Conflict Management, Communication, Rostering
Midland, Western Australia, Australia · On-site
$89k–$91k/yr
Your role at St John of God Midland Public Under the direction of the Director of Nursing and Midwifery, the Coordinator of Volunteer Services will lead the development, implementation, evaluation and promotion of Volunt…
Skills: Volunteer Recruitment, Stakeholder Engagement, Conflict Management, Communication, Policy Development
Midland, Western Australia, Australia · On-site
$77k–$81k/yr
Your role at St John of God Social Outreach We are seeking applications for an Administration Officer to join our Medicare Mental Health Service on a permanent full-time basis, in Midland, WA. Our team provides a safe an…
Skills: Office Administration, Reception, Client Management Systems, Data Collection, Secretarial Support
Midland, Western Australia, Australia · On-site
$77k–$81k/yr
Your role at St John of God Social Outreach We are seeking applications for an Administration Officer to join our Medicare Mental Health Service on a permanent full-time basis, in Midland, WA. Our team provides a safe an…
Skills: Office Administration, Reception, Client Management Systems, Data Collection, Secretarial Support
Midland, Western Australia, Australia · On-site
$71k–$77k/yr
Your role at St John of God Midland Public Hospital As an Allied Health Assistant, you will be required to provide clinical and administrative support to physiotherapists, occupational therapists, other therapy and nursi…
Skills: Clinical Support, Administrative Support, Patient Monitoring, Exercise Supervision, Gait Activities
Midland, Western Australia, Australia · On-site
$89k–$97k/yr
Welcome to St John of God Health Care St John of God Health Care (SJGHC) is one of the largest private providers of health care services in Australia, employing more than 16,000 employees (caregivers). We operate 26 hosp…
Skills: Prosthesis Inventory Management, TechOne, Oracle, Financial Reconciliation, Consignment Stock Management
Midland, Western Australia, Australia · On-site
$89k–$97k/yr
Welcome to St John of God Health Care St John of God Health Care (SJGHC) is one of the largest private providers of health care services in Australia, employing more than 16,000 employees (caregivers). We operate 26 hosp…
Skills: Prosthesis Inventory Management, Data Integrity, Financial Reconciliation, Consignment Stock Management, TechOne
Midland, Western Australia, Australia · On-site
The Accounts Receivable Specialist is responsible for high-volume processing of payments, cash application, and revenue management under various RB Global channels, with a dedicated focus on Smith Broughton and Allied. T…
Skills: Accounts Receivable, Cash Application, Revenue Management, SOX Controls, ERP Systems
Midland, Western Australia, Australia • On-site
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Manage the hospital switchboard and reception area, ensuring efficient communication and professional front-of-house service. Coordinate emergency code calls, paging services, and maintain accurate patient information for admissions and discharges.
Requires demonstrated customer service experience with the ability to handle challenging situations and strong verbal and written communication skills. Proficiency in MS Office and the ability to learn new software applications is essential.
Join a fast-paced, patient-focused hospital where your professionalism and ability to stay calm under pressure will make a real difference.
We are seeking customer service professionals to provide a welcoming and efficient front-of-house and switchboard service in a busy hospital environment. This role is critical in ensuring smooth communication, effective emergency response coordination, and a positive experience for patients, visitors, and caregivers.
Respond in a fast efficient manner to all emergency calls via switchboard and implement required procedures.
Where required, monitor alarm panels and security surveillance and implement required escalation procedures as applicable.
Initiate emergency code calls as per Hospital policy and procedures.
Provide an efficient paging service to all pager holders using internal or external pagers.
Ensure all callers are connected to the correct extensions with minimum delay in a pleasant and courteous manner.
Make out-going calls as required for caregivers and patients as required.
Escalate and report all information system and switchboard faults in accordance with Hospital and Group IS policies.
Deal with all inquiries at the hospital reception areas in a welcoming, calm and professional manner, demonstrating excellent customer service and values in line with our service ethos.
Deal with and escalate emergency situations according to hospital policy and procedures
Print inpatient lists as required.
Advise relevant Manager/Supervisor of telephone number and other information changes or updates, and communicates critical information to relevant stakeholders as required and in accordance with Hospital policy.
Ensure all patient information is correct and current relating to discharges, transfers and admissions. If information not correct, advise Ward, Admissions or Health Information to ensure update is facilitated.
Works cohesively with Medical Administration to update and communicate changes regarding emergency and on-call rosters as well as other relevant changes re: medical personnel and contact methods.
You will have demonstrated customer service experience including evidence of ability to handle challenging situations, excellent verbal and written communication skills, including the ability to communicate with a broad range of customers. Sound knowledge of MS Office and demonstrated ability to learn a range of software applications is essential.
To succeed you will maintain an appropriate professional image in the workplace, ability to prioritise, multitask and be resourceful as well as the ability to work both autonomously and as part of a team, with a flexible approach to the requirements of a shift roster.
Above all, people/patient care will be at the core of everything you do committing to and supporting our Mission and Values.
Salary: $38.66 to $43.34 per hour (inclusive of casual loading), plus 12% superannuation
Several casual positions available
Discounts on hospital services & private health insurance
Salary packaging up to $18,550 on a range of benefits such as mortgage, rent, meal entertainment, holiday accommodation or other everyday living expenses as well as options to salary package benefits above the FBT cap on items such as:
Novated leasing
work related expenses
self-education and
additional superannuation
Free on-site parking
Access to fitness and wellbeing benefits through Fitness Passport
Innovative Professional Development opportunities
A welcoming and supportive culture
A healthy work-life balance through flexible work options, additional purchased leave & well-being programs
All applicants are asked to submit a covering letter (of no more than two (2) pages) demonstrating how you meet the above position requirements
For enquiries contact Administration Manager on (08) 9462 4113.
If suitable applicants are identified advertisement may close prior to listed date and screening/interviews may commence throughout the advertising process
At St John of God Health Care, we celebrate diversity and warmly welcome applications from people of all backgrounds.
Our commitment is to create a safe and nurturing environment for all children and vulnerable individuals in our care and proactively take steps to protect them from abuse, ensuring their safety and well-being.
Our inclusive culture fosters an environment that is respectful and secure, welcoming and accessible, and unified through our diverse community.
St John of God Health Care is a leading Catholic not-for-profit provider of high-quality health care and community services in Australia and New Zealand. As a not-for-profit health care provider, we return all surpluses to the communities we serve by updating and expanding our facilities and technology, developing new services, investing in people, and providing our social outreach services to those experiencing disadvantage. Our Mission To continue the healing mission of Jesus. Our Vision We are recognised for care that provides healing, hope and a greater sense of dignity, especially to those most in need.
Offices: 556 Wellington St, Perth, Western Australia 6000, AU · 360 Collins St, Melbourne, Victoria 3000, AU
There are currently 12 open administrative positions in Midland, Australia listed on Clera. New openings are added daily as companies post roles.
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